TheTravelMakers.us Beoordelingen: 110

Jenny was very helpfull

Jenny was very helpfull; she took her time to explain things to me and she knows her job well. She kept her promise by calling me back and making sure I understood everything and that everything was okay with my changes. Thanks, Jenny, for all your help.

After paying for my reservation and having my e-tickets

After paying for my reservation and having my e-tickets, I received another email with the paid quote again. I called multiple times to 1 646 586_5047 but got different answers each time. It was a challenging experience. Thankfully, Alicia assisted me in the end.

Gus was fantastic.

Gus was fantastic. He really took the time to solve my profile problems and went beyond what’s usual. He sorted out my reservation, fixed my profile, and applied my travel credit. Thanks Gus!

Nearly fell for a scam!

Nearly fell for a scam! Saw a ticket on their site for half off, so I booked it. Got a call right after, saying the flight wasn't available and I'd have to pay 300% more! Requested a cancelation because they didn’t honor the advertised rate, and they said it would cost $75! After I threatened to contact authorities, they agreed to cancel for free.

almost got scammed !

Found ticket on their that is 50% less went ahead and booked Got a call in 10 minutes saying this flight is not available and I need to pay 300% of the price ! Asked to cancellation because they could not honor the advertised price and they said the penalty is $75 !! After warning them that I will report this to law enforcement they agreed for free cancellation

Eva really went out of her way to assist

Eva really went out of her way to assist our daughter in getting back to us. Our experence with her was great.

Mike was very supportive with picking my seat

Mike was very supportive with picking my seat and adding a carry-on to my Flair flight from Calgary to Abbotsford on August 14th, 2024. Big thanks to Mike for his help.

Mike Miller from Reservations initially gave

Mike Miller from Reservations initially gave me some unhelpful rate info. I took a moment to figure out my next move. Then Mike called with great news - he managed to lower the rate by 50%. I was really surprised to get a call back. Mike and I worked together to secure a room for this weekend at a fair price. For excellent service, ask for Mike Miller.

Masquerading as Southwest

I attempted to call Southwest Airlines to make sure I had early bird check in for a trip. Their number is 800-435-9792. I accidentally dialed 800-435-9762 which apparently connected me to thetravelmakers.us. I explained my issue to them and they never identified themselves and tried to charge me for early bird check in. When i declined the charge, they cancelled my flight with Southwest. Fortunately I was able to rebook when I called Southwest. I called 800-435-9762 and asked who I was talking to and the person identified themselves as Mytripbookers. I asked for and address and they hung up on me. I immediately tried to call again and now I just get a busy signal, I assume they are blocking me. I cannot say they actually identified themselves as Southwest but they never gave any indication that they were not and it is obvious that they are using a number similar to Southwest to lure in people.

Lionel gave me an exellent service because

Lionel gave me an exellent service because he found very good deals for me so I’ll be able to get my vacations! Thanks for your service

Olympia is one of the best custumer

Olympia is one of the best custumer service representative. I am very satisfied with her job & effort she did to help me solve my issue & I am give her top rating I highly recommend & request that she gets a raise on her job pay thank you May God Bless You

Olympia was really helpful.

Olympia was really helpful. She made sure I understood the options and booked the trip to our liking. I'm thankful for her assistance!

Experience excellence unexpectedly!

Experience excellence unexpectedly! Thinking I was calling my usual airline ticket service, I ended up connected with The Travel Makers—a pleasant surprise. Nicole Brown, epitome of professionalism, assisted with last-minute flights for my father's funeral. Despite initial reservations, Nicole patiently spent an hour crafting a perfect itinerary to fit our tight schedule. Her dedication and empathy were unmatched—she even shared her direct line for future assistance. Thanks to Nicole, what began with hesitation ended in complete satisfaction. Count me in for all future flight bookings!

Veronica (supported by her supervisor Jenny)

Veronica (supported by her supervisor Jenny) helped me buy a seat with extra leg room for a resonable price. She called me back when my phone dyed. Also was avaliable on a Sunday morning to enquire about lufgage allowance, which United Hotline said was not in booking.

Meet Morris—the no-nonsense agent who's the star of this show

Meet Morris—the no-nonsense agent who's the star of this show. But here’s the real secret sauce: their system, while a bit nerve-wracking for some, delivers unbeatable ticket deals just 48 hours before takeoff. Trust me, it's worth the suspense! If you're ready to save big without the stress, keep reading. This is the travel deal you've been waiting for.

Nicole Brown was really helpful

Nicole Brown was really helpful, she was very nice and kind, she helped me get a great deal and always responded quickly to my emails.

Looking for stress-free travel booking?

Looking for stress-free travel booking? Look no further! The Travel Makers made my trip planning a breeze. From their top-notch customer service to easy online booking, every step was a pleasure. They even checked in after my trip to ensure everything was perfect. Now, I wouldn't trust anyone else with my travel plans. If you want hassle-free booking and great deals, The Travel Makers is your go-to choice!

Veronica from customer service was really great.

Veronica from customer service was really great. She was clear and kind. She made things right after two other calls with mistakes. She also went out of her way to book my flight again, which made me feel happy and relieved.

I'm really thankful to Nicole Brown

I'm really thankful to Nicole Brown for her invaluble assistance. Not only did she help me find the best price, but she also showed remarkable patients and understanding. 10/10

Rayon was amazing, even though I didn't start

Rayon was amazing, even though I didn't start with him, he went above and beyond to help me. It was great to talk too.

Richard was very helpful in changing

Richard was very helpful in changing our flight for upcoming trip to New Orleans. I really appreciated his effort in checking all of our options and we are very satisfied now.

I am happy to share my great experience with Nicole Brown

I am happy to share my great experience with Nicole Brown, who was my travel agent. From when I reached out to her, Nicole showed a high level of professionalism, attentiveness, and expertise that really went beyond my expectations. Nicole's commitment to making sure every part of my travel plans was perfect was clear in every interaction we had. She understood my preferences, needs, and budget, and then went above and beyond to create a customized itinerary that fit perfectly. Her attention to detail was impeccable, making sure every part of my trip was carefully planned and carried out. Whether it was finding the best flight options, arranging accommodations that went above my expectations, or giving valuable advice for activities and excursions, Nicole's commitment to excellence was clear in everything she did. What makes Nicole stand out is her genuine love for her job and her dedication to making sure her clients have the best travel experience possible. Her friendly attitude, proactive communication, and willingness to go the extra mile to accommodate any requests or changes made the whole process easy and stress-free. Because of Nicole's expertise and personal approach, my trip was amazing, and I can't recommend her enough to anyone needing a travel agent. Her professionalism, honesty, and dedication to delivering great service make her a real asset, and I'm excited to trust her with all my future travel plans. Thanks, Nicole, for your amazing help and for making my travel experience truly unforgettable!

Carolyn woz vary helpful.

Carolyn woz vary helpful. She helped me by confirming that my Son & his wife & baby were safe on the plane. I was worried because i hadnt heard from them. Thankyou Carolyn for the Excellent Service! :)

ThiagoTiago sanchez

Excelente profesional service great knowledge of business excelente customer service my problem was solve very soon biz he really work very well and professional

Scam

They are a total scam! Never submitted a ticket and they tried to charge me 1500 after the initial purchase was 450. Total scam!!! Stay away! Even though the reservation was in less than 24 hours they say I would lose my money! Very rare policy specifically when no ticket has been issue and is less than 24 hours. Horrible customer service! Very rude people no help at all.

Review for Perry

Special thanks for Perry who was really great in helping me. Must say great customer service!!! Perry was very patient and friendly.

Thiago Sánchez

Excellent treatment, helped me in all my concerns, an excellent person when dealing with customers. I was satisfied with all your information. Thank you

Jeremy did a grate job!

Jeremy did a grate job! U guys are lucky to have him. Plz give him an appraisel. He's really good at his job.

What can I take and can not tak on the plane

Aonte was great person to talk to he was very helpful Any thing I ask about Things I can take on American Airlines I Thank him for the advice and support

satisfacción

Recibí un buen servicio de Lucas Martin me ayudó a resolver la situación que estaba necesitando, siempre estaré agradecida y seguiremos usando el servicio sin duda. gracias