TheTravelMakers.us Beoordelingen: 110

Good service

They really help me to find a good price for my tickets and take their times with me, have a good patience. Ray Romero take his time with me to book my tickets and Mr Pedro Mendoza called me to make sure everything is good and if I am satisfied of everything.

Buenas recerna para thiago

Thiago medio la información de mi vuelo Es una exactamente servicio Es una buena empresa me gusto como el servicio

Confirmacion

Pedro Mendoza, muy gracida con su servicio. Todo muy bien, muchas atenciones. Le recomendaría a cualquier persona que busquen la ayuda de esta ajencia.

Nathan

Awesome! Fantastic! Thanks! Amazing help getting my boarding passes, appreciate all your help today it means a lot

Targeta de embarque

Pedro Mendoza hizo un excelente trabajo muchas gracias trabajo Pedro Mendoza hizo un excelente trabajo muchas gracias trabajo

I live in another state and bought

I live in another state and bought a ticket for my son. I was really unsure if this was even legit. However, Howard calmed my fears and made sure my son got his ticket in plenty of time to catch his flight. Thank you, Howard, you're the best. Hope to work with you in the future.

Complete SCAM

They offer to you a price. Once you give the CCredit Card details and pay for it, they tell you the ticket now is the double. You have to decide if paying the double for the ticket or pay them $120 for cancelation fee. They are "kidnapping" your credit card number and "blackmail" you with that. DON'T BUY ANYTHING HERE!!!!!!

Jeremy helped me with my flights

Jeremy helped me with my flights on Southwest Airlines' website today. After I booked, SW tried to up the price on me. I had a frustrating morning with hang ups and tough talks. Jeremy made sure my booking was confirmed. I really liked his help.

Mr. Dyson did a good job

Mr. Dyson did a good job finding what we needed. Flights were good and seats were nice. Thanks for being helpful.

I booked a ticket online for $380,

I booked a ticket online for $380, thinking that was the final price. However, shortly after, I received a call explaining that this amount only secured the seat, and I needed to pay an additional $400 for the ticket. I mentioned that the website displayed a different price, but was told it hadn't been updated. Despite being offered a better deal compared to the airline's price, I requested to cancel. Initially, I was informed that cancellation wasn't possible due to the economy/basic fare. After some discussion, they agreed to cancel without a fee as a one-time courtesy.

Anne K provided great assistance today.

Anne K provided great assistance today. She cleared up my confusion about the website, making it simpler for me to find improved flights and grasp my previous selections. Her help was significant.

I asked KENZO about a trip

I asked KENZO about a trip from San Francisco to Santa Fe. He did lots of research and gave me info about availability, safety, options, and price. He helped me with all my questions. My wife couldn't make it on time, so we had to delay the trip. But having someone like KENZO around will be useful when we can fly south. He's a great representative for you. Thank you.

Caught in a bind after missing an

Caught in a bind after missing an Emirates flight, Jerry at TravelMakers came through. He was accommodating and efficiently resolved the resulting issues. A reliable figure, making TravelMakers a solid choice for travel assistance.

Deceptive practices. Advertised

Deceptive practices. Advertised prices are misleading, and confirmation is delayed after obtaining credit card details. Cancelling was a hassle, requiring persistence with multiple agents. Astonishingly, they proposed a cancellation fee in exchange for a favorable review. Opted for a different platform, wary of potential misuse of credit card information.

Jason and Charles provided assistance

Jason and Charles provided assistance, yet Delta's strict policies adversely affect customers. My name was misspelled on a ticket, resulting in a $355 fare increase due to rate changes. This experience is unreasonable. Despite Jason and Charles' efforts to rectify the error, a resolution proved elusive. Awarding 4 stars as a nod to their assistance, but future engagements with Delta are to be avoided.

Booking my flight online from Canada

Booking my flight online from Canada with a USA credit card was a challenge. Charles, the customer service representative, eventually succeeded after multiple attempts. His persistence and resourcefulness made the process manageable. The overall experience was satisfactory, and Charles demonstrated commendable assistance.

I booked a flight through this

I booked a flight through this company for a friend, but unfortunately, she had to cancel due to her fear of flying. The agent, Jaden, whom I initially booked the flight with, was unhelpful when I tried to cancel just four hours later. The company claimed it was non-refundable and lacked a 24-hour cancellation policy. The customer service experience was dreadful, with multiple hang-ups by the supervisor. Moreover, reaching them was challenging, as the customer service number led to a voicemail that never returned calls. Communication was also an issue, as some representatives did not speak English well. I strongly advise against booking with this company to avoid potential issues and suggest considering alternatives like CheapOair. It's disappointing to feel misled by a company that appears to engage in questionable practices, such as using personal credit cards for bookings to prevent customers from receiving airline credits.

Rayon to the rescue!

Rayon to the rescue! Had some hiccups with my Air Canada reservation, but this legend sorted it out in no time – like, within minutes. Talk about efficiency!

Niel K, you rock!

Niel K, you rock! Dealt with some flight booking drama for myself and my crew, but Niel was on it like a pro. Initially, there was a mix-up with my guests' return flights, set for Nashville instead of Memphis. I hit up Niel and others, and while it took a bit, Niel hustled to get it sorted. Had to wait a couple of weeks, but after some back-and-forths, the issue got fixed. Kudos to Niel for pulling through!

Big shoutout to Walt, the

Big shoutout to Walt, the travel guru! This dude is the real deal – went through a ton of date and flight combos like a pro. Super friendly, polite, and patient through it all. If there's a gold star for travel experts, he's got it!