RattaneBike.com

We got our Rattan LM750's a month ago. Despite some bad reviews, we love them. Biking is fun now. We're spending more time outside. We have a problem with our bikes, but we trust the company. We ordered another bike. They're learning, but they'll improve.

I got a friend who got 2 bikes n' raved about 'em. So we rode 'em n' were so impressd with 'em we ordered 2 bikes the nex day. Can't wait 2 get 'em. Gr8 customer service!

Me and my family really like our LF 750 Pros. We live in Harlem and we got these bikes at the end of summer to take our kids to school. It's been fun and made our commute shorter. No more waiting for buses and trains. Pedal assist helps us go up the 110th street hill. They came quickly and assembling was simple. They came with good accessories. Get a Rattan! You'll like it.

I got a Pathfinder from Rattan and I'm pretty happy with it. The ride's smooth, and for its weight, it's pretty fast. Managed to hit 32 on flat ground. It's a good-looking bike, and what sold me was the ability to control things like Pedal Assist levels and speed from the LCD screen or the app. Assembling it wasn't too hard, though having someone help is a good idea due to the bike's weight. Comes mostly assembled with directions and tools. The company's quick to respond to questions and fixed a small issue I had (a warped rotor) in a reasonable time. They're in China, so expect a delay in responses due to time zones, but they do get back to you. Seems like they value feedback to improve their products. Did my research and this bike seemed right, no complaints yet. You get a lot of features for a decent price. One thing to note: some review videos mention regen braking, but it's been removed from the bikes, no clue why. Battery seems to last long (mostly use eco mode), though the percentage can be a bit wonky. Hasn't caused problems for me yet, though. Hope this helps, happy riding!

The bike is great and the ride is enjoyable. The company promptly responded when I didn't receive some gifts I expected. When I reached out to them about it, their response was satisfactory.

Terrible company. They tricked customers with a fake price on Amazon, boosted their sales numbers unfairly, and then canceled a whopping 15 thousand orders, spoiling the holidays for countless kids. Avoid this shady business and go with any other seller. And don't buy the excuse about the bikes being sold and shipped by Amazon – they were clearly registered by this company, not some unauthorized third party.

Rattan Bikes has impressively addressed my concerns about accessories and returns, showcasing a commitment to customer satisfaction. Their proactive approach and willingness to collaborate have earned my full support. I appreciate the positive experience with Rattan and look forward to continued satisfaction with their products and service.

Based on my friend's glowing recommendation, we eagerly ordered two bikes from your store. The customer service exceeded our expectations, guiding us through the process seamlessly. We're thrilled with the anticipation of receiving our bikes soon. Your team's efficiency and support have made this shopping experience truly exceptional.