Lasta: Your Wellness Coach Reviews

Save yourself from them

I signed up for Lasta Fitness, thinking it would be a great way to stay in shape. Boy, was I wrong! They charged me twice, and trying to get it sorted out was like pulling teeth. I spent hours just trying to reach someone who could help, but the only way to talk to a real person was to pay a $5 "refundable" fee. Like, seriously? It felt like a scam from the get-go. I wouldn't recommend them to anyone, not even my worst enemy. If you value your time and money, steer clear! Save yourself the headache and find a gym that actually cares about their members.

Great customer service

I had a great chat with someone from customer service about my account, and it was actually really helpful! Billie Collins was super quick to assist me. I initially got a membership with Lasta because my patients kept asking me for advice, being a physical therapist and all. I wanted to explore the workout plans, and honestly, as a DPT, I’m quite impressed. It’s an awesome introduction to exercises and general wellness maintenance! The exercises are explained clearly and feel safe, and the program seems suitable for just about anyone. Whether you’re just starting or looking to keep up with your wellness routine, it’s definitely worth checking out!

So, here's the scoop

So, here's the scoop. I tried this program thinking I'd get a free trial, but turns out it was just a discounted first month. They said it'd be free, but I ended up paying around $23 for the first 30 days. Then, out of the blue, they charged me $92.43 via PayPal before my trial even ended. Luckily, my checking account wasn't involved. I reached out to their billing department asking for some kind of refund because they renewed my plan two days early without telling me. They just apologized and said they wouldn't charge me next month and canceled my service. Heads up, their renewal dates can jump ahead without warning, so brace yourself for unexpected charges. Didn't lose any weight or hit any goals, and I'm telling everyone to steer clear from them.

I tried to activate my

I tried to activate my Lasta account and ran into some issues logging in. It was kinda frustrating, but the problem got fixed fairly fast. What really impressed me was how Lisa West checked back in to make sure everything was good with the customer service. It felt nice to know they care about their users and want to make sure things are working right. Overall, a bit of a hiccup at first, but the quick resolution and follow-up made the experience better.

I had some trouble logging

I had some trouble logging into my account and needed assistance. Mary was super helpful and really quick in solving my issues. She was very patient and understood exactly what I needed. Now I'm able to access everything smoothly and can't wait to dive into work. Big thanks to Mary for the support!

I saw an unexpected charge

I saw an unexpected charge from the app and decided to contact customer service, not really expecting any real help. To my surprise, they responded fast and handled everything through email. Turns out, the extra charge was actually my fault, but they still refunded me. Nicky Collins was super helpful and understanding. Can't wait to start the program!

I've really enjoyed using the

I've really enjoyed using the Lasta App. It's super user-friendly and has a lot of useful content like food suggestions, fasting schedules, and tons of workout options. Had a bit of a hiccup when I first got it—ended up with an extra charge. But Billy from customer service sorted it out quickly, which was a relief. Overall, it's been a great experience and I’d definitely recommend it.

I've been using Lasta and

I've been using Lasta and it's been a game-changer for my eating habits and staying hydrated. The variety of exercise and fasting choices is unlike any other app I've tried. It's like having a personal coach in my pocket, guiding me through every step. I'm loving how it's making me more mindful of my health. Thanks, Lasta!

I'm really frustrated

So, I'm really frustrated with this whole situation. I got an email saying my next payment would be $15.40 on Feb 2, 2025, but they went ahead and charged me $93.00! I asked them to cancel my subscription and refund the overcharge, but they flat-out refused, saying they don't do refunds. Instead, they offered me an extension to the program, which I can't even use because I had an accident and my left arm and leg are messed up. I sent them screenshots of their own emails, and they've been ignoring me ever since. I've asked three times to cancel my subscription, but still no confirmation from Lasta. This is beyond ridiculous.

I signed up for Lasta

I signed up for Lasta through Facebook on December 31 for a nice deal, just $9.49. But every time I tried to log in, it sent me back to their quiz. I started thinking maybe I wasn’t signed up or charged after all. Then, surprise! On January 28, I saw a charge of $55.82 for a monthly renewal. I freaked out and denied the charge with my credit card company, but I couldn’t find any way to contact Lasta. They really need a better way to reach them online, not just through their useless app. Can anyone help me sort this out?

I signed up and paid

I signed up and paid $59 for this app, hoping to get access to the exercise programs. But I can't even open it! I reached out for help, but nobody responded. Now, my money's gone, and I can't use the program at all. Tried signing up again, but it says my email already has an account. Now I'm just stuck with nothing. Totally frustrating experience.

What a headache!

Man, what a headache! Got myself a subscription, downloaded the app, and guess what? Three days in, still no activation email. They send me this apology email full of the usual fluff, "you’re a valued client" and all that jazz, but the app is still unusable. It’s frustrating as heck. Seriously, €10 down the drain for this nonsense. Feels like they're just stringing me along. Not impressed at all.

I had some trouble signing

I had some trouble signing up, but Lisa West came to the rescue. She quickly figured out the issue and got me going in no time. Now, I'm super pumped to start using the program and work on losing some weight. Lisa made the whole process so much easier, and I'm really grateful for her help. It's nice when customer service is actually helpful and gets things done fast. Can't wait to see how this program works for me!

Got the app on Dec

Got the app on Dec 2, 2024, hoping for some cool workouts and meal plans. At first, it was alright, but by day 10, the workouts were just the same old stuff and got boring quick. Tried to cancel, but couldn't get ahold of anyone on the phone. Emailed them, no response. Thought I'd give it until yesterday, and if no reply, I'd cancel today. Checked my email and bam, they already charged me again! Twice in one month, and not even 30 days apart. Still no luck getting anyone on the phone, and my email got the usual "someone will reach out in 2-3 days" nonsense. Super frustrating.

I have been using the

I have been using the app for a bit now and it's been a good experience. The interface is quite easy to use, very user-friendly. At first, I couldn't log in because the login link sent to my email never showed up. I reached out to customer support, and Andy was super quick to respond. He sorted out the problem in no time, which was great. It's not often you get such fast help. So, overall, I'm pretty happy with the app and the support I received. Thanks a lot, Andy!

I was scrolling through Facebook

I was scrolling through Facebook when I stumbled upon an ad that seemed interesting. After watching a long intro, I realized they were asking for quite a bit of money, so I decided to exit. Thought it was over until I noticed $50 payments being deducted from my account. I tried to cancel but found no way to do so. The phone number they gave me connected to some veggie warehouse in New York. I sent a "Contact Us" message and got an automated reply but nothing else. Left a voicemail at the number provided, still no response. If you see this ad on Facebook, report it as fraud immediately! I'll also be reporting them to my bank.

I was trying to cut

I was trying to cut down on my expenses, so I thought I canceled this app. Next thing I know, I get a PayPal notification that I’ve been charged $99.99 by Lasta. I wasn't happy, let me tell you. Emailed them a few times, got a ticket number, and a promise they’d respond in 2-3 business days. It's been 5 business days now and still nothing. I really need that money back, it's not like I’m swimming in cash. Seriously, the communication has been terrible. I wouldn’t recommend this app to anyone because of this bad experience.

I downloaded this app a

I downloaded this app a month ago because it advertised a special price for chair yoga. However, when I opened it, there were tons of different exercises, and only one was actually in a chair. It was super confusing and not user-friendly, especially for a beginner like me. I quickly forgot about it. When the renewal came up, they charged me $53 without any warning. I reached out to the company right away, explaining that I never used the app beyond the first day and asked for a refund. Initially, they sent several "we're working on it" emails, then tried to offer me different deals instead of just canceling and refunding. We exchanged 8 emails, and still no resolution. This experience has totally put me off trying new apps in the future.

When I first signed up,

When I first signed up, I messed up and ended up with the wrong program. I was aiming for the 28-day chair challenge but somehow got the intermittent fasting instead. Frustration kicked in, and I was really struggling to sort it out. But then Eugene Walton from Lasta reached out. He walked me through the whole thing and even checked back to make sure everything was good. Felt like he genuinely cared. Now I’m finally on the right program and loving it. Would totally go with this company again. One happy customer here!

Eugen hat sich schnell um mein Abrechnungsproblem

Eugen hat sich schnell um mein Abrechnungsproblem gekümmert. Ich hatte nicht bemerkt, dass ich ein zusätzliches Trainingspaket zu meinem Monatspaket hinzugefügt hatte. Er war schnell und hilfsbereit. Dankeschön!

I've been using this app

I've been using this app for a while now and it's seriously amazing! I use it to track my calories and fasting times. The barcode scanner feature is super handy, no need to manually enter all the product details. It really helps me keep my weight in check and I feel so energetic every day because of it. The app is very user-friendly and makes the whole process so much easier. Can't imagine managing my diet without it now. Absolutely love it!

Downloaded this app after subscribing,

Downloaded this app after subscribing, but couldn't get my account to connect. Seems like I'm not the only one with this problem. Tried reaching out to their support, but got zero response. Paid for a service I can't even use, which is super frustrating. Honestly, wouldn’t recommend Lasta. There are plenty of other brands out there that provide similar services and actually care about their customers. Feels like I wasted my money here.

I've been struggling for months

I've been struggling for months to cancel my membership, and it's been a nightmare. They keep taking money from my account, and despite numerous attempts to get in touch, I've heard nothing back. It's beyond frustrating. I just want a refund and some response, but there's been absolutely no communication. This experience has been infuriating, and I wouldn't recommend this service to anyone. Save yourself the hassle and look elsewhere.

I've been using this app

I've been using this app for a few days now, and it's been pretty awesome. It's super easy to navigate and has tons of healthy recipes to choose from. The workouts are great too – they fit perfectly into my busy schedule. Plus, the fasting tracker and guided meditations have been really helpful for keeping me on track with my weight loss goals. It's like having a personal coach in my pocket! This app has everything you need to stay on top of your fitness journey. Definitely worth checking out!

I recently ran into some

I ran into some trouble with my refurbished iPhone, which wouldn't let me download the Lasta app for days. I was really frustrated until Andy from Lasta stepped in. He was super patient and walked me through every step until we got it sorted. Now that I have the app, I’m loving it. The workouts are short but effective, perfect for someone like me, a 71-year-old trying to firm up and strengthen my core. It’s easy to follow, and I already feel more confident in my fitness routine. Big thanks to Andy for the help!

I gotta say, Lasta is

I gotta say, Lasta is pretty cool. It's like having your own personal coach right in your pocket. They set me up with a Pilates plan, which is awesome 'cause I've been wanting to get into that forever. You start by answering some questions, and then bam, they whip up a plan that's just right for you. It's not one-size-fits-all, which I really appreciate. The app totally gets that everyone’s different and works with what you need. I’m already feeling more motivated and it's super easy to follow along. If you're looking for something tailored to you, give Lasta a try.

I've been messing around with

I've been messing around with the Lasta app since late October and gotta say, it's been pretty good so far. Picking a calorie deficit is super easy, and it's definitely helping me stay on track. Also, keeping up with my water intake has never been simpler. The workout videos are quite enjoyable and motivating, which is a big plus. Now, about the pricing – honestly, it seems fair considering the quality and effort put in by the pros behind it. If you're looking for an app to help with fitness and health, I’d suggest giving Lasta a shot.

I signed up for Lasta,

I signed up for Lasta, expecting a personalized fitness program. During the sign-up, I somehow ended up buying another program without realizing it. When I noticed the extra charge, I tried to contact them immediately, but there was only a web form and no phone number. I got an acknowledgment email but nothing else after that. Next morning, I checked the app, hoping to find my fitness plan but was met with a confusing array of options, many requiring additional payments. The only plan I saw was for fasting, which I didn't purchase. My account just shows 'Membership' and a Premium logo. I sent another web form but after reading their BBB reviews, I doubt I'll get a response or a refund. Called the number on BBB, got a recorded message. No real help. Very disappointed.

I tried canceling my 3

I tried canceling my 3 Month Plan, got charged $19.54 plus another $9.90 that I never approved. They emailed me today saying my subscription auto-renewal is off and that my Lasta wellness plan expires on 12/02/2024. They suggested extending the subscription manually through the app for uninterrupted access. But they didn't mention anything about a refund or explain what the $9.90 is for. Super frustrating! Does anyone know how to contact them directly? It feels like they’re just making it hard to get any clear answers or help.

Tolles Programm und noch besserer Kundenservice.

Tolles Programm und noch besserer Kundenservice. Ich hatte Schwierigkeiten mit der App, habe es dem Kundenservice gemeldet und sie haben mein Problem schnell und professionell gelöst. Zoe war meine Technikerin und sie war sehr gut! Falls du dich fragst, ob das funktioniert, ich habe in 10 Tagen 6 Pfund verloren — und es geht weiter. So einfach. Danke!