Vinero.co.uk

Smooth registration and navigation

Account creation took a minute and the layout was logical. Help links covered the basics, and checkout in GBP was clean. No surprises, just worked.

Clear uk checkout experience

Vinero.co.uk presented prices with VAT shown, shipping timelines stated, and a straightforward returns page. I asked about delivery cut-offs and got a same-day reply. The site felt mobile friendly. What stood out was how transparent the fees and timelines were before I committed payment.

Dependable presentation and info

I felt assured by the clear policies and accurate pricing. Pages loaded quickly and details matched what arrived. That consistency earns trust, which matters to me.

Proper classy stuff

Just got my parcel from Vinero — finally! Ordered two cases of fine French wine. Took ages to arrive, but totally worth the wait. The bottles came in the original wooden crates with the winery’s logo — proper classy stuff. Really chuffed with it. Cheers!

They are improving.

This is my 5th time ordering from them. The last two deliveries arrived in under a week. I'm happy with how quickly they are getting things done now. It’s nice to see the progress and consistency with their service. Definitely will continue ordering from them.

This is my forth order of wine from Vinero.

This is my forth order of wine from Vinero. I noticed some good change this winter. They now use a global curier and it only took 5 days to arive.

Nice work Vinero!

Nice work Vinero! I got a box of Greek wine that I couldn’t find anywhere else. The courier sent me an automated email with a tracking number. The package came in good conditon.

I ordered 4 cases of Greek wine from vinero.es two weeks ago.

I ordered 4 cases of Greek wine from vinero.es two weeks ago. I live in a rural part of Spain. I tried reaching out to ask if they had more wines from the same Greek winery, but they replied after 5 days, by which time my order had already been sent. I got an email from FedEx about the delivery date. The wines arrived in good condition just 3 days after that.

They did not send my order, and they don't reply

They did not send my order, and they don't reply to messages or emails. I haven't received my refund, so this is a scam. Avoid this company. I purchased a 200e whiskey, but there was no package, no refund, absolutely nothing. I will report this to the police.

This site is a fraud, avoid it at all costs.

This site is a fraud, avoid it at all costs. I purchased £300 worth of wine a month ago, and it still hasn't shown up. There has been no update or email from them since I placed my order. I've sent 3 emails to the company with no reply. The UK phone number doesn’t work; I've attempted to call it several times. Very disapointing. Don’t make the same mistake I did.

I bought a variety of 15 Romanian wines

I bought a variety of 15 Romanian wines for delivery in the UK, and I'm very pleased with the order. The delivery took about 3 weeks because of new border rules. Customer service could use some improvement, but when I reached someone, they were really helpful. I'll surely place another order!

Ordered 10 bottles of wine.

Ordered 10 bottles of wine. Arrived today in great condition. Especially liked the attention to detail in the packaging.

After reading some reviews, I

After reading some reviews, I got concerned about ordering wines from here. But my experience turned out good. Wines arrived in 11 days, all good. Delivery driver was nice, waited for me a bit.

I just bought some rum bottles

I just bought some rum bottles from this site, spending over £100. Unfortunately, my order never arrived, and the seller hasn't responded to my messages. It seems like this website is run by scammers. I wouldn't recommend using it or buying anything. I give them a 0-star rating because they're not reliable and have terrible customer support. Be careful with your money!

I ordered wines and, despite some concerns raised by other reviews, my experience was excellent

I ordered wines and, despite some concerns raised by other reviews, my experience was excellent. The wines arrived in perfect condition just 11 days after placing the order. The delivery driver's communication was outstanding, and he even waited a few extra minutes for me to arrive home. This positive experience has alleviated any initial worries, and I'm pleased with the service. I recommend others to consider their own experiences and perhaps give them a chance, as my encounter was smooth and satisfactory. Cheers to a successful wine delivery!

Terrible experience

After spending approximately €280, I received a single confirmation email from EURO DRINKS DISTRIBUTION SRL and another from the company itself. Despite multiple follow-up emails and attempted calls to various addresses, there has been no response. This lack of communication raises concerns about their customer service reliability or, worse, the possibility of a scam. It's disheartening and strongly advises potential customers to exercise caution and, if possible, consider alternative options to avoid similar issues.