Missacc Beoordelingen: 142

Warning - fraud - do not buy from Missacc

Warning! This company is not reputable. They claim to accept returns if something doesn’t fit. But if you then want to return a €199 item of clothing, they won’t process the return; instead, they’ll offer to refund €23 if you pay the return shipping and customs fees (which cost about €50)—meaning you end up paying an extra €27 on top of that—or they’ll give you a €30 gift card for your next purchase (!)!!!!!:- ( Stay away from this company!

Instant outfit upgrade vibes

These little accessories leveled up my outfits fast. Bold, shiny, not try-hard. Shipping took a bit, then bam, compliments. I'm going back for the chunky hoops.

Better quality than expected

Quality surprised me for the price. Clasps feel sturdy, finishes clean. One ring ran small, but returns were straightforward and quick to approve.

Impossible to return

Be aware of their sizing and return policy. Had I known this beforehand I would never have ordered from them. I received the dress per their sizing chart, and it did not fit. They make it impossible to return due to high shipping cost and international fees. Eventually they gave me forty dollars back and let me keep the dress. I did not want the dress, but a full refund. I noticed a lot of Missacc dress on resale platforms listed as new for this very reason. I will join the ranks. :(

Chic accessories, fair quality

The pieces felt on-trend and decently made. I felt satisfied wearing them out, though a clasp was a touch stiff. Still, solid value.

Trendy picks, seamless checkout

Missacc’s layout is super clean. I found hair clips fast, sizing visuals helped, and Apple Pay just worked. Zero hassle, cute packaging vibe online.

Sehr sehr schlechte Erreichbarkeit im Kundensuport

Kleid hat leider garnet gepasst grössen fallen sehr klein aus ,und beim reklamieren keine Antwort man kann auch nirgendwo Returenschein oder so ausdrucken, der eine Stern ist für das Kleid an sich schön,trotzdem aber für alles anderes, ist nicht gerecht😔 ich weis garnet was ich mit ein 169,- Kleid hetzt anfangen sol wenn es nicht passt ,schade

Trendy pieces, careful sizing info

Ordered two hair clips and a bracelet. Communication emails were prompt, tracking link worked, and the product photos matched what arrived. Navigation is easy, though sizing notes on the bracelet could be bolder. Support replied next morning about returns, which felt reasonable.

Solid quality for price

Pieces feel sturdy and the plating looks even. I felt satisfied opening the package and reassured after a week of daily wear.

Pretty pieces, minor quirks

Pieces look lovely in person and clasps feel secure. Slight color variance from photos, but I’m satisfied for the price. Wearing them made me feel put-together.

Sparkly unbox moment

I lifted the lid and the necklace caught the light like it had a spotlight. For a second I forgot I was standing over my kitchen counter in slippers. It felt like a small party in a box.

Trendy pieces, handle gently

Got some cute earrings and a hair clip. Looks just like the photos. Keep them dry and they stay shiny. Shipping took about a week.

Be prepared to fight for a refund, even when the item is defective

I am currently in the middle of a return with MISSACC and wanted to share my experience so far, as it may help other customers set expectations. I ordered a dress that arrived with construction issues, including a seam separating and decorative elements coming loose. These issues were present upon arrival and documented immediately with photos. MISSACC’s published return policy states that damaged or defective items are eligible for a full refund, including shipping. However, despite reporting the issue promptly, I experienced repeated attempts to reframe the defects as “expectations,” along with multiple offers of partial refunds and deductions that did not align with the written policy. Resolution only began progressing after firm, persistent communication and referencing the policy directly. A return label has now been arranged, and the refund is in progress, but the process required far more back-and-forth than I would expect for a clearly defective item. To be fair, customer service has remained polite throughout, but others considering should be aware that returns for defects may require persistence, careful documentation, and patience to reach an almost-policy-consistent outcome. I will update this review once the return and refund are fully completed.

I decided to try ordering

I decided to try ordering from this place for the first time because my wedding's in August, and I was curious about the dress color and fabric before making a final decision on the bridesmaid dresses. The styles they offer are really appealing, and I'm especially fond of the one I've chosen for my bridesmaids. I’m keeping my fingers crossed that everything works out perfectly. It’s pretty exciting to see it all come together, and I can’t wait for the big day. The anticipation is building, and I'm hopeful this choice will add a special touch to the celebration. Here's hoping for a smooth experience!

Good Price, the ratings look good and pictures seem fine.

Good Price, the ratings look good and pictures seem fine. I will share more on social media with real photos and my own thoughts once the items get here.

My dress came out even better than I hoped

My dress came out even better than I hoped, the material feels really good and the stiching is done nicely. I am very happy with how the dress turned out.

I discovered a lovely dress and the ordering process

I discovered a lovely dress and the ordering process went smothly. The size guide made things clear. The site itself is simple to use and feels very friendly.

Really simple…

Really simple… and what I like the most is that you can give your own measurements and they send it the right size.

Website is really simple to navigate

Website is really simple to navigate, dresses look lovely. I enjoy reading other people’s reviews. Dresses are made to order.

I didn’t know a company could make a custom outfit for you

I didn’t know a company could make a custom outfit for you without extra costs. The customer support answereed all my questions really fast. This is my first order and I’m really happy to get my dress soon.

Simple to buy using my own sizes, really happy to get the dress!

Simple to buy using my own sizes, really happy to get the dress! Also very nice price for a wedding dress, the same one cost ten times more in Denmark.

I'm very pleased with my dress.

I'm very pleased with my dress. It's really pretty and the shipping came quicker than I thought. The quality is nice, and it fits well. I will definetly order from them again.

I got my second dress from Missacc.

I got my second dress from Missacc. They make the dresses after you order them. I asked for a special color because the one I wanted wasn’t listed. To my surprise, they made the dress in that color. Even though I gave my measurements, the dress needed a few small changes, which I expected. I’m really happy with the dress, how fast I got it, and the quality. I didn’t like the color of the first dress I got. The petal pink was too bright, so I chose champagne instead. They don’t take returns, but they gave me a good discount on the second dress since I didn’t use the first one. This dress is for my wedding, so paying $350 total was still a good deal. Now a friend of mine is getting married a month later, and I plan to tell her to get her bridesmaid dresses from Missacc too. Overall, it was a good experiance. I ordered in early July, and it came in 20 days.

Super simple website to use.

Super simple website to use. If you go with custom fit, the measuring steps are clear. Photos and detalis match exactly.

Missacc is a lovely site to explore and check

Missacc is a lovely site to explore and check out beautiful styles of clothes.🌸 It’s simple to use and place your order without any trouble.

I liked that I could pick a custom size cause even

I liked that I could pick a custom size cause even tho I'm usualy a size 10, my waist didn't match up right—off by 10 cm, maybe it's just cause I'm older now.

There is a big range of options and shades to pick from

There is a big range of options and shades to pick from, wich is nice. Being able to view the colors on people is really useful, and same for the photos from real buyers in the reviews. I first looked at a diferent website I used before, but the real-life pictures from others made a big diference.

The designs are great, the ordering steps really simple

The designs are great, the ordering steps really simple, and the payment choices nice. The only issue is the delivery time.

I ordered a dress and chose “custom” for my size

I ordered a dress and chose “custom” for my size, and it fit just right! Now I’ve placed an order for my second dress with them.

I like seeing the reviews and photos of the gown

I like seeing the reviews and photos of the gown worn by real people. It really shows the true worth.