Sarenza Beoordelingen - 46

Slechte kwaliteit, slechte service

Dure schoenen gekocht die na drie dagdelen dragen al kapot waren. Klantenservice beoordeelde dit als normale slijtage en doet helemaal niets. Geen enkel begrip. Ik kan ze alleen maar afraden.

Nooit het pakket ontvangen dat ik had besteld.

Nooit het pakket ontvangen dat ik had besteld. Er is geen telefoonnummer en mijn e-mails worden niet beantwoord. De track & trace is niet beschikbaar. Bestel hier alstublieft niet.

Big selection of shoes for every price and quality.

Big selection of shoes for every price and quality. Ordering is simple and returning items is easy too. Staff are helpfull and friendly, making the shop nice to use.

I bought shoes that started falling apart after just one week of use.

I bought shoes that started falling apart after just one week of use. I made a complaint, but they only kept saying they were fixing it. Five months went by, and now they don’t respond to me at all. I would not suggest buying anything from this place.

I asked for delivery at a postNL parcelpoint.

I asked for delivery at a postNL parcelpoint. They sent the package to a wrong address, so it got returned. I haven’t got any refund or the package until now.

I felt a bit unsure about trying this site after seeing many

I felt a bit unsure about trying this site after seeing many bad reviews, but my experience turned out great! It was the only site where I found the shoes I wanted, and they were priced much better than on other pages. Plus, I got my order in just 3 days. I really suggest Sarenza!

Mephisto Angie a un prezzo che non si trova da nessuna parte!

Mephisto Angie a un prezzo che non si trova da nessuna parte! Ho preso un paio di Mephisto a quasi metà del costo, davvero bellissime! La spedizione è stata super veloce! Sarenza è veramente il migliore!

It was my first time buying from Sarenza

It was my first time buying from Sarenza and I was happy with how the item was shown, everything was clear and easy. The order was handled well and the shippment came on time.

Filters made shopping easy

Created an account, set my size, and filtered by leather and heel height. Photos and fit notes helped. Checkout showed delivery times and returns clearly before I paid.

I don’t get why some people write bad things

I don’t get why some people write bad things, their customer service looks good to me, my order came on time, all was okay. I will surely buy from this site again.

I bought a pair of shoes on this site at a cheaper

I bought a pair of shoes on this site at a cheaper price compared to other places. The order arrived in a few days, and the package was in perfect condtions.

True-to-size and speedy

Shoes matched the size chart and felt great out of the box. Packaging tidy, shipping quick, and return label included just in case.

Hun service is snel en betrouwbaar

Laatst had ik schoenen besteld bij Sarenza. Alles ging vlot, binnen drie dagen waren ze er al. Jammer genoeg waren ze net te klein. Terugsturen ging makkelijk en ik heb meteen een grotere maat besteld. Die kwamen verrassend snel, al na twee dagen, aan. Wat wel een beetje jammer was, was dat het geld van het eerste paar wat langer op zich liet wachten. Maar ach, het hele proces was verder zo soepel dat het niet echt een probleem was. Over het algemeen ben ik heel tevreden met Sarenza. Hun service is snel en betrouwbaar, en ik zal zeker nog eens bij hen bestellen.

Easy to use and clear website.

Easy to use and clear website. Delivery came very quikly. Timeframe was ok. Still, it's a pitty that we can't leave a review or rate a product we buy. I got my new shoes (sandals) and they don't fit well – they are too big. One size down would have fit better. But the site didn't say anything about that. No advice given... I'm leaving for my trip tomorrow so I’ll keep them. But they don’t look so good.

The style of the shoe looks good, but sadly it doesn’t

The style of the shoe looks good, but sadly it doesn’t fit my wide foot well. The delivery was very quick, which I liked. Overall, a nice design but not the right fit for me.

Ik bestelde een paar schoenen

Ik bestelde een paar schoenen bij Sarenza, maar het was niet wat ik verwachtte, dus stuurde ik ze terug. Nou, dat was meer dan een maand geleden en ik wacht nog steeds op mijn geld. Echt vervelend! Ik heb al meerdere keren geprobeerd contact op te nemen met hun klantenservice. Mailtje hier, telefoontje daar, maar het lijkt wel of ze me compleet negeren. Niemand reageert en ik krijg maar geen antwoord. Het voelt alsof ik tegen een muur praat. Ik zou hier echt niet nog een keer bestellen. Het lijkt wel alsof hun klantenservice gewoon niet bestaat. Echt jammer, want ik had hoge verwachtingen. Volgende keer toch maar ergens anders shoppen.