Lilly & Max Beoordelingen - 40

Lilly&Max is a really great company with strong pet products

Lilly&Max is a really great company with strong pet products and very helpful customer service. Product: I got the 51” XXL Heavy Duty Indoor Dog Kennel, and it is totally worth the money!! Wish I had bought it earlier. Very strong! It moves easily on wheels, no heavy lifting ;) It has a “roof top door” for easy access to your pets. We have 2 Classic American Bullies around 60-65lbs., and don’t worry - neither can escape. Lylah really likes the kennel and goes there to relax. Customer Service: We needed new mats for the kennel because the corners had cracks, and they sent replacements fast. Time from the first email to getting the mats was about a week.

Bought another Doglemi Soft &

Bought another Doglemi Soft & Comfortable Dog Cone for my pup, but ran into a hiccup with USPS delaying the delivery. Reached out to Lilly & Max, and Jing W got back to me super quick, like in 3 hours! She assured me she'd follow up with USPS, and true to her word, I got an update two days later. USPS had sorted things out, and the package was on its way. It arrived today, a little late but no biggie since Lilly & Max handled it well. Thrilled with the collar, and even more impressed with the stellar customer service. Jing W and the team really went the extra mile. Thanks, Lilly & Max, for turning a potentially frustrating experience into a smooth one!

Let me tell you about

Let me tell you about my experience with Lilly&Max! I got their 51” XXL Heavy Duty Indoor Dog Kennel, and it's been a game-changer. This thing is solid and can handle my two American Bullies, who weigh in at about 60-65lbs each, without a hitch. They can't escape, and honestly, they don't want to. My girl Lylah even finds it her little retreat spot now. The wheels make moving it around a breeze, and the rooftop door is super handy for quick access. Had a hiccup with the mats arriving cracked, but their customer service was on point. I emailed them, and within a week, new mats were at my doorstep. Super happy with this purchase!

I got this kennel thinking

I got this kennel thinking it might be a tight squeeze for my huskies, but wow, was I wrong! It's super spacious, and both my dogs can chill in there with plenty of room to spare. The design turned out stunning, and even my little escape artists haven't managed to break free yet. They seem pretty content, and that makes me happy. My only gripe? Those instructions. Felt like trying to solve a puzzle without all the pieces. But once I figured it out, it was smooth sailing from there. Overall, it's been a game changer for us. My dogs love it, and I love not worrying about them getting out all the time.

You know, finding the right

You know, finding the right kennel for my big, anxious dog was like searching for a needle in a haystack. But then I stumbled upon this gem. It’s super well-built, and my 80-pound furball fits in there perfectly. The top opening is a lifesaver, especially with a teething pup who loves to chew everything in sight. Now I can keep things out of his reach. If you’ve got a big dog who tends to tear up those flimsy wire cages out of anxiety, this crate is a game changer. It's sturdy, reliable, and gives my dog a cozy space to chill without any worries. Can't recommend it enough for fellow big dog owners!

I ordered a dog crate

I ordered a dog crate from Lily and Max, but it arrived damaged. I reached out to them and they were super helpful. They asked for some pictures of the damage, which I sent right away. They got back to me quickly, explaining that the crate I had ordered was no longer being made. Instead of leaving me hanging, they refunded my money within days. They even offered me the chance to pick another style from their website. It was a bit frustrating at first, but their quick response and solution really impressed me. I’m definitely open to buying from them again in the future.

Got this cage for my

Got this cage for my big ol' cane corso mix, who weighs over 100 pounds and is quite the escape artist. This thing is a beast! It's heavy and solid, feels like it could withstand just about anything. Unlike those flimsy wire crates, this one is built to last. It's been a game changer for us. I used to worry about him busting out, but now I can leave the house with peace of mind. If you've got a large dog with a knack for breaking free, this is the cage you need. It's been a lifesaver for me and my furry friend. Definitely give it a shot if you're on the fence about it.

I got this massive

I got this massive cage for my 2-year-old Great Dane, who's quite the big boy at 120 pounds. Never had him crated before, and with his separation anxiety, he tends to leave a mess behind. But this cage? Total game-changer. He's got plenty of room to stand up and spin around without feeling cramped. The door locks could use a little more sturdiness, but that's just a minor hiccup. Honestly, seeing him chill in there without any fuss makes it all worth it. It's been a great find, and both of us are happier with this setup. Wouldn't trade it for anything else.

My dog has been wreaking

My dog has been wreaking havoc at home due to her separation anxiety, ripping through everything, including the wire crates we bought for her. But this new kennel? It's like a fortress! She hasn't managed to break out of it yet. Putting it together was pretty straightforward too. If your dog is strong and always escapes from wire crates, I really think you should try this one. It’s held up impressively well for us, and it might just be the solution you’re looking for.

The only problem I had was not getting an email confirmation.

The only problem I had was not getting an email confirmation. After a few days, I had to trace back. I saw the purchase on my credit card but had to look up the seller's name, which wasn't Lilly and Max. I emailed to ask what was happening and got a really fast reply. I was pretty happy with that, and my item came the next day. I'm really pleased with the quality and the quick response to my questions.

I ordered something two weeks

I ordered something two weeks ago and it didn't show up, so I contacted customer support to see what was going on. They quickly found out it was our local post office that messed up. The support team was super helpful and sorted it all out fast. Within a day, my order arrived. I really appreciate how quickly they fixed the issue. Great service, definitely recommend!

Definitely feels like money well spent

Alright, here we go. I had been browsing through Reddit and saw a bunch of folks talking about this product. After seeing so many recommendations, we thought, why not? It’s been half a year now, and honestly, it's been smooth sailing. No problems at all, just working perfectly. We’re really pleased with how it turned out. Definitely feels like money well spent.

Our dog crate arrived broken so we got in touch with Lily and Max.

Our dog crate arrived broken so we got in touch with Lily and Max. We talked to them about the issue and they asked for photos, wich we sent fast. They told us that crate isn’t made anymore, but they handled it and sent our refund in just a few days. Also said we could pick a different model on their site. Overall, I wouldn’t mind ordering from them again.

This company's product

This company's product is exactly what we needed! We've tried lots of cones but none worked for our cat until we found this flat one from Lily and Max. It's perfect! Our cat can't bite himself and he's comfortable wearing it. He can do everything like running, eating, drinking, and sleeping with it on. So glad we found this product!

This kennel is larger than expected but works great and is really cool

This kennel is larger than expected but works great and is really cool. I bought two for my huskies and they both fit easily with plenty of space. The final product looks nice and it's holding up against my clever dogs! My main issue is that the instructions were not very clear.

I really like this crate!

I really like this crate! It’s very strong and well built. When I got it, the top panel was broken, so I messaged the company about the problem. They answered fast and quickly offered to send a new one. I suggest them for their great customer support.

This kennel is really strong for our 80lb rescue dog

This kennel is really strong for our 80lb rescue dog, fits him well and I like the top opening to reach things away from his teething! If your big dog gets anxious and destroys wire cages, I’d suggest this crate!

Had a really good experience with this company.

Had a really good experience with this company. The product turned out to be better than I thought it would be, and my dog doesn’t seem to mind wearing the Elizabethan collar to stop her from licking her paw.

This is just what I needed for my Cane Corso.

This is just what I needed for my Cane Corso. Very sturdy. Simple to put togther. The extra height really keeps him from trying to get out! Great value for the cost. I highly recomend their service!

The XXL Heavy Duty Dog Crate from Lilly & Max

The XXL Heavy Duty Dog Crate from Lilly & Max is a game-changer for my anxious Great Dane. It's spacious, sturdy, and blends seamlessly with our home decor. Highly recommend for large breeds!

Nice time with this company.

Nice time with this company. The item turned out even nicer than I thoght, and my dog doesn’t seem to care about wearing the Elizabethan dog collar to stop her from licking her paw.

If your dog had surgery, this collar

If your dog had surgery, this collar is worth getting. It helped a lot to stop him from scratching his eye when it got itchy, and the price was much better than other places.

I was impressed by the quality of the Elizabethan

I was impressed by the quality of the Elizabethan collar I purchased. It was comfortable for my dog and helped prevent licking during recovery. Excellent product and service.

I was a bit concernd about the washing

I was a bit concernd about the washing, but it can go in the machine, and the fabric is strong as well. It works just as expected and I can recommend it without any doubt.

This is just what I needed for my Cane Corso.

This is just what I needed for my Cane Corso. Very strong. Simple to assemble. Thanks to the extra height, he doesn't even attempt to escape! Good value for the money.

The pictures online don't really show how

The pictures online don't really show how nice these products are in real life. I'm glad with what I got and for sure I’ll come back again.

This is great for my dog.

This is great for my dog. She wears her "collar" all the time with no trouble. Good value. Quick shipping. Nice service.

Definitely a must-have

I recently got these cone collars for my foster kittens after their spay/neuter surgeries and they’ve been a lifesaver! They're perfectly sized, making it tough for the little ones to wriggle out of them. The only hiccup was the shipping time. It took longer than I expected once it left the warehouse. If you're planning to use these, make sure to order them at least two weeks before your kittens' surgeries to avoid any stress. Other than that, they work great and the kittens don’t seem too bothered by them. Definitely a must-have for anyone fostering or caring for recovering kittens.

At first, I wasn't pleased with

At first, I wasn't pleased with this company because it took a long time for my order to arrive, and their email responses weren't helpful. But eventually, they did send me a good product and refunded me to make up for the delay, although I asked them to reverse the refund since I got the product. Just be patient with their shipping. In the long run, it'll pay off.

Great discovery

Great discovery! We've tried many collars, but this one from Lily and Max is just what we needed. Our cat seems happy in it and can't bite himself. It's comfortable too, he eats, drinks, and sleeps with it on. So glad we found this collar!