United States, 3807 Bishop Lane, Louisville, 40218
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Gezondheid & Medisch
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Lens Factory is 1 van 53 beste bedrijven in Gezondheid & Medisch op RealReviews.io
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Lens Factory heeft een 4.3 - sterrenscore van 33 beoordelingen, wat wijst op een hoog niveau van klanttevredenheid!
5 sterren
21 beoordelingen
4 sterren
7 beoordelingen
3 sterren
2 beoordelingen
2 sterren
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1 sterren
2 beoordelingen
Tracy Bielawne
1 beoordelingen
Product quality disappoints; lens
Product quality disappoints; lens easily scratches. Seeking assistance, the chat support responded with sarcasm and lacked helpful suggestions. The insinuation about luck with infrequent scratches raised concerns about ongoing issues. Disappointingly, the company doesn't back their product's quality, and the customer service team lacks professionalism. It's regrettable as initial satisfaction turned sour due to the unsupportive chat experience.
Joe Kazmarek
1 beoordelingen
The packaging and pricing caught my
The packaging and pricing caught my eye, and I appreciated the quality of the box and case. However, my experience with the glasses was disappointing. Despite being labeled as an upgrade in clarity, the new lenses didn't match the sharpness of my old pair from years ago. The vision was noticeably poorer, suggesting a potential issue with duplicating the ocular prescription. This aspect has left me hesitant to fully embrace the new purchase and may force me to stick with my old spare glasses.
0 opmerkingen
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Gracie
1 beoordelingen
Two email exchanges were
Two email exchanges were dedicated to clarifying my specific need for driving glasses, and I received guidance on what to order. Although my near vision was reported as satisfactory, the glasses I received were far from wearable. Regrettably, the lenses hinder my ability to look down or read anything, rendering my experience nothing short of a blurry disappointment.
0 opmerkingen
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Better Business Bureau
Yelp
This company simplifies lens replacement, offering an effortless process: customers choose lenses, send in their frames, and await the arrival of their upgraded lenses. Catering to diverse vision needs, they provide a range of materials and options for lens replacement. The service stands out by seamlessly replacing prescription lenses in existing frames, resulting in significant cost savings for customers. With a commitment to excellent quality, value, and customer service, the company ensures that customers experience both convenience and affordability in their lens replacement journey. Choosing this service means a hassle-free and economical way to enjoy new, improved lenses in favorite frames.
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Beantwoorden Tracy Bielawne
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