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Ibspot is 1 van 50 beste bedrijven in Winkelen & Mode op RealReviews.io

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Samenvatting

Ibspot heeft een 3.8 - sterrenscore van 67 beoordelingen, wat wijst op een laag niveau van klanttevredenheid!

  • 5 sterren

    53%

    34 beoordelingen

    34 beoordelingen

  • 4 sterren

    17%

    12 beoordelingen

    12 beoordelingen

  • 3 sterren

    4%

    3 beoordelingen

    3 beoordelingen

  • 2 sterren

    13%

    9 beoordelingen

    9 beoordelingen

  • 1 sterren

    13%

    9 beoordelingen

    9 beoordelingen

  • Recensies uit andere landen:

  • A

    Annie

    1 beoordelingen

    United States

    I didn’t get any confirmation email or my order

    I didn’t get any confirmation email or my order for about a month. After some time, I remembered it and emailed them. John Taylor from customer service helped me out really well. I appreciate it!

    0 opmerkingen

    Beantwoorden Annie

    Het commentaar moet minstens 10 tekens lang zijn.

  • B

    Blanco

    1 beoordelingen

    Amazing customer service!

    Amazing customer service! I had a traking issue and the CS team kept me informed and replied promptly. I will definitely return. I recommend them highly for anyone looking for a fantastic team.

    0 opmerkingen

    Beantwoorden Blanco

    Het commentaar moet minstens 10 tekens lang zijn.

  • D

    Danica Balanlay

    1 beoordelingen

    My order process went well and without any issues.

    My order process went well and without any issues. The product came as expected, and I was kept up to date with notifications. I'm happy with the service and the quality of the item—thanks!

    0 opmerkingen

    Beantwoorden Danica Balanlay

    Het commentaar moet minstens 10 tekens lang zijn.

  • K

    Kevin

    1 beoordelingen

    United States

    Even though the product I got was the

    Even though the product I got was the "wrong color," the Return/Refund process was managed with excellent professionalism and speed, which nowadays, is a pleasant experience.

    0 opmerkingen

    Beantwoorden Kevin

    Het commentaar moet minstens 10 tekens lang zijn.

  • A

    Ali

    1 beoordelingen

    United States

    Got my order and got quick updates from customer service.

    Got my order and got quick updates from customer service. John Taylor was great to work with and did an amazing job keeping me informed during the delivery.

    0 opmerkingen

    Beantwoorden Ali

    Het commentaar moet minstens 10 tekens lang zijn.

  • T

    T. Noble

    1 beoordelingen

    Customer Service was really good.

    Customer Service was really good. They helped me a lot with my return. The solution they provided was better than I thought it would be.

    0 opmerkingen

    Beantwoorden T. Noble

    Het commentaar moet minstens 10 tekens lang zijn.

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  • E

    Erin

    1 beoordelingen

    United States

    My order came fast and in great shape

    My order came fast and in great shape, packed really well to keep everything safe. The quality of the items was better than I thought.

    0 opmerkingen

    Beantwoorden Erin

    Het commentaar moet minstens 10 tekens lang zijn.

  • R

    Roy Jackson

    1 beoordelingen

    Quite pleased with their service!

    Quite pleased with their service! Big thanks to John Taylor for great support. Shipping took a bit, but John kept me updated!

    0 opmerkingen

    Beantwoorden Roy Jackson

    Het commentaar moet minstens 10 tekens lang zijn.

  • A

    Anonymous

    1 beoordelingen

    Customer support is quite good.

    Customer support is quite good. They are fast and helpful in action. Thanks a lot to John Tailor for your real help.

    0 opmerkingen

    Beantwoorden Anonymous

    Het commentaar moet minstens 10 tekens lang zijn.

  • w

    walt

    1 beoordelingen

    United States

    We are satisfied with the service from

    We are satisfied with the service from IBspot.com and their help in getting this order done and shipped fast!

    0 opmerkingen

    Beantwoorden walt

    Het commentaar moet minstens 10 tekens lang zijn.

  • T

    Tim Moore

    1 beoordelingen

    United States

    The item I purchased was packed carefully and arrived in perfect condition.

    The item I purchased was packed carefully and arrived in perfect condition. The only issue was that the shipping took a bit longer than I expected, and when I tried to use the shipment tracking link in the email, it didn’t work. I emailed them about it and they got back to me fast, which I really appreciated. Overall, everything went fine, though it might be worth checking your IT systems. John Taylor was very helpful... thanks again John.

    0 opmerkingen

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    Het commentaar moet minstens 10 tekens lang zijn.

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  • P

    Pablo Lebron

    1 beoordelingen

    United States

    Big thanks to John and Sara for assiting me and showing me

    Big thanks to John and Sara for assiting me and showing me different ways to fix the problems I faced with my orders. I did buy from them and I can say there are delays with how long it takes for the orders to come. Maybe it's the shipping services causing it, but when I contacted them, they gave me help. I had to wait longer than I thought, but the package came fine in the end.

    0 opmerkingen

    Beantwoorden Pablo Lebron

    Het commentaar moet minstens 10 tekens lang zijn.

  • J

    John Sacc

    1 beoordelingen

    United States

    My first order got lost during transit.

    My first order got lost during transit. The person in charge of my order was really helpful and worked fast to find a solution. I finally received my order (it was delayed at some post offices, not the company's fault). The company followed up with me in a professional way. Even with the delays, I would still recommend them for their professionalism and patience.

    0 opmerkingen

    Beantwoorden John Sacc

    Het commentaar moet minstens 10 tekens lang zijn.

  • B

    BARBARA WISNIEWSKI

    1 beoordelingen

    United States

    I'm really glad my order came in! It did take quite a while

    I'm really glad my order came in! It did take quite a while, almost 2 months, and I had to send many emails, but in the end, I got the product that Amazon Prime couldn't get to me in that time! I never imagined I would get more of this cream my doctor suggested! Thanks for sticking with me! It's like a little miracle!

    0 opmerkingen

    Beantwoorden BARBARA WISNIEWSKI

    Het commentaar moet minstens 10 tekens lang zijn.

  • A

    Alexa

    1 beoordelingen

    The company is really good.

    The company is really good. Max, the customer service guy, helped me with my problem really well. He was quick, polite, and thoughtful. He followed up nicely too. It's rare to get this kind of help. Max and the company are great. They should give Max a raise for sure.

    0 opmerkingen

    Beantwoorden Alexa

    Het commentaar moet minstens 10 tekens lang zijn.

  • M

    Marcella

    1 beoordelingen

    I got a product from IBSPOT to fight bacteria.

    I got a product from IBSPOT to fight bacteria. Took long to come (from abroad). I told them. Two folks worked to speed it up. Got calls and emails from support. They tracked it till I got it. Their care eased my worry a bit.

    0 opmerkingen

    Beantwoorden Marcella

    Het commentaar moet minstens 10 tekens lang zijn.

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  • V

    Volodymyr S

    1 beoordelingen

    Ukraine

    The item was okay, met my basic needs.

    The item was okay, met my basic needs. The delivery was fine, not amazing but also not bad. It took a bit longer than expected, but everything arrived in good condition. I would consider coming back in the future.

    0 opmerkingen

    Beantwoorden Volodymyr S

    Het commentaar moet minstens 10 tekens lang zijn.

  • M

    Monica

    1 beoordelingen

    I had a few problems with my order initially

    I had a few problems with my order initially and with the package tracking, but things got sorted out once I reached out to them. Their customer service is really good.

    0 opmerkingen

    Beantwoorden Monica

    Het commentaar moet minstens 10 tekens lang zijn.

  • H

    Hollis

    1 beoordelingen

    John Taylor was very helpful in navigahting

    John Taylor was very helpful in navigahting a disapponting experience orderin' from your company includin' a delay of a month and a half in receivin' an order.

    0 opmerkingen

    Beantwoorden Hollis

    Het commentaar moet minstens 10 tekens lang zijn.

  • J

    Judy

    1 beoordelingen

    Swift response!

    Swift response! Had some questions about shipping and tracking and you know, got a really swift response!

    0 opmerkingen

    Beantwoorden Judy

    Het commentaar moet minstens 10 tekens lang zijn.

  • P

    Pam B.

    1 beoordelingen

    United States

    John Taylor, in Customer Service was exceptional.

    John Taylor, in Customer Service was exceptional. He responded to my concerns promptly and knowledgeably.

    0 opmerkingen

    Beantwoorden Pam B.

    Het commentaar moet minstens 10 tekens lang zijn.

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  • A

    Anonymous

    1 beoordelingen

    United States

    It's quite a short and long story.

    It's quite a short and long story. After I placed my order, I couldn't track the delivery and still didn't get it even after 2 weeks, so I decided to cancel and got a refund fast. But I was shocked when the item finally came after 2 months due to a delivery issue. I emailed again saying I was willing to pay and got an invoice from John Taylor and paid. I have to say, John Taylor was very nice in managing everything.

    0 opmerkingen

    Beantwoorden Anonymous

    Het commentaar moet minstens 10 tekens lang zijn.

  • M

    Mary

    1 beoordelingen

    Gottah say, after waitin' a long time

    Gottah say, after waitin' a long time, I got the credit for stuff I ordered and paid for on Feb 2, but never got. Shame I didn't get an answer 'bout why this happened.

    0 opmerkingen

    Beantwoorden Mary

    Het commentaar moet minstens 10 tekens lang zijn.

  • w

    wesley

    1 beoordelingen

    United States

    Ordered a wrist watch on March 4

    Ordered a wrist watch on March 4, and got it only in late May. Had lots of emails back and forth. It ended fine, but the wait was really long, and I nearly gave up.

    0 opmerkingen

    Beantwoorden wesley

    Het commentaar moet minstens 10 tekens lang zijn.

  • C

    Cynthia D.

    1 beoordelingen

    United States

    Ordered an XL Oakley cap, but they sent a small and a totally

    Ordered an XL Oakley cap, but they sent a small and a totally different design. I reached out by email and phone. When I called, it went straight to voicemail, no reply to the call. However, I did get a reply on May 1, 2025, saying they would send me a return label. Now it’s May 5th, and still no return label. Right now, it feels like a scam. I really hope they sort this out by the end of the week, or I'll be contacting my bank to report that they didn’t send what I ordered and report it as fraud.

    0 opmerkingen

    Beantwoorden Cynthia D.

    Het commentaar moet minstens 10 tekens lang zijn.

  • I

    Irina

    1 beoordelingen

    United States

    My product and photos were taken from my website.

    My product and photos were taken from my website. They put the item up at a price three times higher. It’s a FRAUD. I sent an email to the company asking them to take down the pictures, but I got NO reply. I tried calling the number listed on the site, but it's a fake number. I also saw another review from someone else whose photos and listing were stolen too!!!! If I could rate this company lower than one star, I would.

    0 opmerkingen

    Beantwoorden Irina

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  • I

    Im

    1 beoordelingen

    After waiting for more than a month since

    After waiting for more than a month since placing my order, which was way longer than they said it would take, I still haven't got what I paid for. I tried emailing them but got no reply about where my order is. They were quick to check my payment but slow to deliver. I won't buy from them again. This company isn't reliable.

    0 opmerkingen

    Beantwoorden Im

    Het commentaar moet minstens 10 tekens lang zijn.

  • A

    Aaron

    1 beoordelingen

    United States

    I bought a item, it said ibspot was selling and sending it.

    I bought a item, it said ibspot was selling and sending it. But the box came from eBay with a paper showing it cost four times less than what I paid. The item was not sold or sent by ibspot. That feels like fake advertising. eBay is not always a trustworty place for some things. Seems like ibspot is not trustworty either.

    0 opmerkingen

    Beantwoorden Aaron

    Het commentaar moet minstens 10 tekens lang zijn.

  • A

    Anonymous

    1 beoordelingen

    I bought a set of shampoo, conditioner, and spray.

    I bought a set of shampoo, conditioner, and spray. Got a package a month after. The shampoo was missing. Contacted the company. They were nice, but it's been another month with no shampoo. They mentioned it might take weeks to get it from their overseas stock. It's just shampoo! Not like it's something unique. Absurd

    0 opmerkingen

    Beantwoorden Anonymous

    Het commentaar moet minstens 10 tekens lang zijn.

  • L

    Liam Ev

    1 beoordelingen

    Actual robbers. Straight up stealing

    Actual robbers. Straight up stealing. Like many others said, I ordered something, they took my money, no email, no tracking number, 3 weeks later still nothing. Real cheats. DO NOT BELIEVE, DO NOT BUY.

    0 opmerkingen

    Beantwoorden Liam Ev

    Het commentaar moet minstens 10 tekens lang zijn.

Rating op verschillende websites

  • Trustpilot

    2.3

Zakelijke informatie

Categorie:

Winkelen & Mode

Elk merk op RealReviews.io behoort tot een specifieke categorie, waar het een positie in de top rankings inneemt. De ranglijst wordt bepaald door verschillende factoren, zoals de algemene beoordeling op de site, het aantal beoordelingen, de activiteit van het bedrijf in het beheren van beoordelingen, betrokkenheid bij klanten en meer.

Ibspot is 1 van 50 beste bedrijven in Winkelen & Mode op RealReviews.io

Over Ibspot

IBSpot, established in 2006, is an e-business solutions company operating in collaboration with Verecom Technologies Inc, Deographics Inc, and Verelink Inc. These strategic partnerships enable IBSpot to deliver professional IT development, web solutions, and server solutions to its clients. With a customer-centric approach, IBSpot specializes in providing tailored services in each of these domains, ensuring high-quality outcomes for businesses of all sizes. Leveraging the expertise of its partner companies, IBSpot offers comprehensive solutions to meet the diverse needs of its clientele, maintaining a strong focus on innovation and client satisfaction.

Key Details:

  • Location: The company is headquartered in Elkins Park, Pennsylvania, United States.
  • Founders: Ibspot.com was founded by Mark Ko, Stacey Lu.
  • Foundation Date: The company was established in the year 2006.

Ibspot is a company created in 2006. It is a flexible brand operating worldwide and is famous for its innovations in different industries, such as consumer electronics, industrial equipment, and many others. So, who owns Ibspot? The answer is IBSpot LTD. It was founded to create innovative and superior products and services in design, development, and distribution by applying innovative technologies.

Based in New York, Ib Spot is a Flowers, Gifts & Specialty Stores company that sells products in several categories such as beauty, health, home improvement, and sports. Through the years, Ibspot has diversified its product offering greatly, which indicates its focus on research and development and its clients. The company has experienced growth due to the well-trained and experienced workforce that guarantees the company’s products’ quality.

So, is Ibspot legit? Sure! Ibspot's mission is to become the company, among many others, and the partner that can contribute to the customer’s success. This is evidenced in their constant endeavor to adopt environmentally friendly practices and mitigate their impact on the environment, which aligns with their mission to be an agent of change in how they conduct their business.

So, what is Ibspot? The company's slogan reflects this commitment: It is a principle that can be explained as innovation in every step. Ibspot.com aims at customer satisfaction, placing it strategically as the most reliable company for customers who need new and quality products. The company remains operational and has enhanced its innovation to suit the ever-changing market trends and support international clients.

Product/Service Offerings

Ibspot offers various products, mainly garden equipment and supplies, grills and barbecues, sporting equipment, outdoor equipment, and home and garden enhancement products. The company products are manufactured to fit clients who seek high-quality, lasting, and efficient products for their outdoor and home improvement needs.

You will be impressed with the list of garden equipment Ibspot offers. The range includes goods such as watering systems and soil conditioners to power products including hedge trimmers and lawn mowers. The firm also has a broad range of grills and barbecue accessories for those who love cooking outdoors, and the products focus on efficiency and simplicity of use.

The Ibspot website offers equipment for cycling, camping, hiking, water sports, and all other outdoor activities. These products are intended for outdoor use so that the clients will have the appropriate tools for their outdoor activities. Further, Ibspot’s home and garden decorative items allow the customer to customize the interiors of his or her living space using stylish home and garden items that reflect the owner’s personality.

The nature of the business that Ibspot engages in makes it compete with other firms that deal with outdoor and home improvement products; however, its major edge is innovation and quality. IB Spot applies the newest product technologies and implements them into the designs to provide customers with utilitarian objects and solutions that improve the objects’ functionality and durability. Another competitive advantage is that Ibspot focuses on sustainability because the company follows the policy of reducing the negative environmental impact.

It has grown from a company that initially sold simple gardening implements and home furnishings to one that provides customers with a wide range of products and services to suit the modern busy lifestyles. The diversification into high-tech sporting goods and new and unique outdoor products and services demonstrates the company’s attentiveness to the needs of the market, its consumers in particular.

Market Position

In the case of Ibspot, the main target audience is homeowners, gardeners, and outdoor enthusiasts who need gardening equipment and related supplies. The company also targets those interested in outdoor activities and high-quality home goods. According to the analysis of recent keywords like “Ibspot near me,” the key market for the brand is the United States. Canada is the second largest market in which IB Spot is actively developing. But Ibspot location is a relative parameter.

The fact is that the brand is actively growing and expanding its sphere of influence. In 2024, the company began sending goods to European markets. You can get high-quality goods while being in the UK, Germany, or France. Yes, these markets are still in test mode, but the increasing number of orders indicates an increase in expansion. That is why IB Spot can soon be called a truly international brand.

Customer Experience

In the case of IB Spot, you can count on a customer-centric approach. The brand is as respectful to customers as the Hindus are to sacred temples. This approach can be seen in many areas, from product descriptions on the website to quality control and perfect logistics. It is also worth noting that Ibspot has assembled a professional support team. What if you need an Ibspot promo code? Contact the agents and get an answer in a minute!

So, are Ibspot scam claims true? Most likely, no. The fact is that the company has a good online reputation. Customers often highlight the durability and functionality of the garden equipment, grills, and home decor items. Everything related to the quality of goods and services is the brand's calling card. At the same time, Ibspot reviews note that the notification system about the naivety of goods in the warehouse can fail in about 4% of cases. Fortunately, the company is developing a software solution so that the product status is always displayed correctly.

Well, we have already discussed Ibspot customer service, so let's switch to loyalty programs. Currently, the brand has no active offers that would speed up such parameters as Ibspot shipping or give loyal customers extra discounts. At the same time, the brand periodically offers promotional items and extra gifts. However, this approach is random and is not tied to loyalty programs.

Ibspot tries to be at the forefront regarding community engagement and social initiatives. The company does not advertise its activity in the news blog but fully supports local and global initiatives to improve community well-being. In some way, this can be considered the company's contribution to improving the world and creating better conditions for most people.

Conclusion

As you can see, Ibspot tries to be at the forefront of outdoor activities. The brand sells a variety of products for the garden and fun pastimes. A good reputation and high quality of goods have made IB Spot one of the leaders in the USA and Canada. The company is also expanding internationally and stands out from many competitors.

When visiting Ibspot.com, customers always know what they can expect. Thanks to a far-sighted pricing policy and a system of discounts, the company has more than doubled in size in the last few years. This is a sustainable trend that signals the potential of the brand. You may also find many useful and affordable products by visiting this website.

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