Overzicht beoordelingen

ExploreCredit.com heeft een 2.9 - sterrenscore van 31 beoordelingen, wat wijst op een laag niveau van klanttevredenheid!

5 sterren
11 beoordelingen
4 sterren
3 beoordelingen
3 sterren
0 beoordelingen
2 sterren
6 beoordelingen
1 sterren
11 beoordelingen
Beoordeling (1.0)

Over het bedrijf

ExploreCredit.com presents itself as a straightforward and efficient solution for those needing financial assistance. Specializing in short-term installment loans, they cater to customers looking for quick financial solutions without the burden of hidden fees. Their process is fully automated, offering a convenient online application that simplifies loan acquisition.

Is Explorecredit a scam? Nope! ExploreCredit is part of the Wakpamni Lake Community Corporation (WLCC), operating within the Oglala Sioux Tribe, thus adhering to both tribal and federal laws. This affiliation underlines their commitment to responsible lending and customer-focused services​​​​.

Financial Products and Services

ExploreCredit.com's primary service provides installment loans with the added convenience of an entirely online process. Their loans are designed to be paid back in fixed installments over a set period, allowing customers to manage their repayments predictably. This type of loan benefits individuals needing immediate financial assistance for emergency repairs or other urgent expenses.

Is Explorecredit.com legit? Sure! Their product range includes personal loans and payday loans online, with amounts up to $5,000. The application process is streamlined and secure, requiring basic personal information like social security number, driver's license, and proof of employment. ExploreCredit.com prides itself on fast and secure processing, ensuring that decisions on loan applications are made swiftly.

The company's approach to lending is characterized by transparency and simplicity, emphasizing clear communication of terms and interest rates. They provide a range of repayment options, allowing customers to choose terms that best fit their financial situations. It's important to note that while they provide financial solutions, they encourage responsible borrowing and recommend that installment loans be used only for short-term financial needs. Customers are advised to consider credit counseling if they face credit difficulties​​​​.

Application Process and Requirements

The application process is unlikely to cause fear because all stages are clearly outlined. As a potential borrower, you should spend approximately five minutes filling out a basic form with your personal and financial information. This is standard procedure to move on to the next stage. Carefully ensure that parameters such as social security number and employment details are filled out correctly. If you make a mistake, there is a high chance of rejection.

Key eligibility criteria for a loan include having a valid checking account, a verifiable identity, and a reliable source of income. These requirements ensure that applicants have the means to repay the loan. During the application process, ExploreCredit reviews the applicant's information in real-time to assess their eligibility and ability to repay the loan. This assessment may involve checking applicant data through national databases like Clarity and Factor Trust, and in some cases, a credit check might be conducted.

The company emphasizes transparency and trust in its operations, which is evident in its application process. As per an Explorecredit review, the company's process is straightforward, with clear guidelines on the necessary documentation and eligibility criteria. The assessment process is equally transparent, with real-time reviews ensuring quick decision-making​​​​​​.

Interest Rates and Fee Structure

Is Explorecredit.com real? Yes! ExploreCredit.com offers a range of financial products with varying interest rates and fee structures. The Annual Percentage Rate (APR) for their loans can vary widely based on the loan type and individual creditworthiness. For personal loans, APRs generally start at 4.99%. A loan's specific Annual Percentage Rate (APR) varies based on factors like credit score, history, income, and lender's terms.

For example, a $2,500 loan over one year with a 10% APR and a 3% fee would lead to monthly payments of around $219.79. The total repayment would be approximately $2,637, covering interest and fees. Additionally, borrowers should consider other potential loan costs, such as origination fees, fees for late payments, and charges that may apply for non-payment. ExploreCredit.com, being not a direct lender, does not set these fees but rather facilitates connections between borrowers and lenders.

Repayment Terms and Options

Is Explorecredit reliable? Sure. ExploreCredit.com's loans and credit products come with varied repayment terms, which are flexible and cater to the diverse financial situations of borrowers. The duration of the loans can vary depending on the specific product chosen and the individual agreement between the borrower and the lender. Generally, these loans are structured as short-term financial solutions, implying that they can be spread out over weeks, months, or even a year.

Payment frequency options are another critical aspect of the repayment terms. Borrowers typically have the choice of making payments on a schedule that suits their income cycle, whether weekly, bi-weekly, or monthly. This flexibility is particularly beneficial for those who may have irregular income patterns.

According to Explorecredit reviews, the company offers a degree of repayment flexibility. This flexibility might include options to adjust payment dates or amounts in case of financial difficulties. However, borrowers must communicate such needs with the lender as early as possible to avoid complications.

The specific terms of repayment, including any options for early repayment or consequences of late payments, are usually detailed in the loan agreement. Borrowers are advised to thoroughly review these terms before accepting a loan, ensuring they are manageable within their financial context​​​​​​.

Customer Support and Financial Guidance

ExploreCredit.com strongly emphasizes customer support, offering various channels for assistance and communication. Their customer support team is accessible through phone and email, providing a direct line of communication for any inquiries or concerns. The company's website also includes a comprehensive FAQ section, which can be a quick resource for common questions about loans, terms, and application processes.

Regarding availability, the support team can be reached during business hours, ensuring timely responses to customer queries. This support extends beyond just loan application queries; they also guide loan management and repayment strategies.

Besides direct customer support, ExploreCredit.com offers financial advice and recommendations. They encourage responsible borrowing and advise customers to consider short-term loans only for urgent financial needs. For those facing credit difficulties, the company suggests seeking credit counseling. This approach demonstrates their commitment to lending, ensuring that borrowers are well-informed and making sound financial decisions.

Security and Privacy Policies

ExploreCredit.com takes customer security and privacy seriously. Their privacy policy outlines the types of personal information they collect, including personally identifiable and non-personally identifiable information (like demographic details and interaction data).

They emphasize protecting this information with robust security measures, including computer safeguards and secured files and buildings, compliant with Federal Trade Commission regulations. Is Explorecredit safe? Yes. The company ensures the use of physical, electronic, and procedural safeguards (virus protection software, firewalls, 128-bit Secure Socket Layer) to protect personal information. Only authorized employees have access to this information.

They also inform customers about their data-sharing practices and offer opt-out procedures for those who wish to limit sharing or communications from the company. For California residents, ExploreCredit.com provides additional rights under the CCPA, including the right to know, access, and delete their personal information and opt out of the "sale" of their personal information.

Beoordelingen van klanten

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(1.0)
They keep changing the amounts

They keep changing the amounts, and they can't seem to read numbers properly. This has been a terrible experience, and I'm going to look for a different service that has better performance.

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(1.0)
If I could rate them with negative stars, I would.

If I could rate them with negative stars, I would. Due to a slowdown in our business, I needed a loan to manage until mid-next month. They informed me that I was approved for $500. I signed the paperwork and was told it would be in my account in two days. However, nothing came through, so I called them. They then said they couldn't provide that amount despite the signed documents, offering $350 instead. I signed new documents, expecting an email confirmation by day’s end and a deposit by 5 pm or the next day. When I checked my account, it was closed. I called again, and they said I’d need to reapply in another five days and would not receive the loan. They raised my hopes twice only to let me down. Even after I signed everything! My advice...LOOK ELSEWHERE FOR A LOAN. THEY ARE MISLEADING AND UNRELIABLE!

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(4.0)
I spent hours applying for loans to cover my car's

I spent hours applying for loans to cover my car's repair deductible. Earlier in the day, an agent informed me I needed to use my car as collateral, which was fine since I planned to repay. However, I was then told that my existing loan balance of over $15k meant I couldn't get the $1k I needed. Later that night, I was pleasantly surprised to get a call from Explore Credit. They informed me I was approved. They already had my bank info, asked a few simple questions, and reviewed the payment plans. I thought it was too good to be true, but they assured me the funds would be available in two days. I’ll update once I get them... I’ve withdrawn my funds from the account in the meantime.

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(1.0)
This is a big letdown, how can one link their bank account?

This is a big letdown, how can one link their bank account? Sign a paper and also get a payment date. I got all this on 10/1/2024 and called two days later (I called them; they didn’t call me) just to be told that I need to send a selfie holding my id. This is again two days after the date I was told it would be in my account. Now they say that more documents are needed. Well, when was I going to be informed? I called just two days later. Even asked to talk to "JEN" and was told HE doesn’t work on that floor. Which I found strnage since JEN is a woman (they even sent a pic with the email of JEN) so how would one not know this?

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(5.0)
Got a text the day

Got a text the day after I applied for a loan, saying I was approved. Super fast decision! The text had a link to check loan terms and sign electronically. After signing, another page should've opened to verify my bank account, but it didn't load fully. Called the number in the text, and Anthony picked up right away. Told him about the issue, and he sent me a new link that worked instantly. Mentioned my car was going for repairs soon and needed funds fast. Anthony said he'd expedite it for me. Really appreciate Anthony and Explore Credit for making this smooth. Highly recommend them for anyone needing quick cash!

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(2.0)
I've got a loan with Explorer Credit, and things were fine until

I've got a loan with Explorer Credit, and things were fine until I misplaced my phone. Had to switch numbers, so I rang them up to make the change. But now, I can't even access my account. Every time I try to log in, it keeps promising to send a code for sign-in, but I never receive anything. I reached out to customer service, and they said they couldn't help much, just promised to have someone call me back. But no one ever did, and even now, I'm still locked out of my account. It feels a bit dodgy. Lesson learned: don't lose your phone or change numbers, or you might never get back into your account again.

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(1.0)
I linked my bank account,

I linked my bank account, signed the document, and got a disbursement date for 10/1/2024. I called them two days later to check on things (they didn’t reach out to me) and suddenly, they asked for a selfie with my ID. This was after I was told the funds would be in my account. Then they said they needed more documents. Why wasn’t I informed sooner? I even asked to speak to "JEN" and was told HE doesn’t work on that floor. Strange, considering JEN is a woman (they even sent a pic in the email). How could they not know this? Feels like a scam.

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(1.0)
I thought it would be

I thought it would be easy, being a returning customer and all. Needed another small loan, so I re-signed the documents. But then the bank verification wouldn’t work, so I uploaded 3 bank statements like they asked. Crickets. I called them, and now they needed 90 days of bank statements, my ID, and a selfie. Seriously? They said I'd hear back in 2-4 business days, but that’s just ridiculous for a $400 loan. There gotta be better choices out there. I'm almost sure they'll deny me anyway. Such a hassle.

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(5.0)
I was preparing to relocate and unexpectedly

I was preparing to relocate and unexpectedly didn’t have enough funds for the move. I found QuickLoan and they helped me out. The application was quick and easy, and I had the money in my account the next day. QuickLoan goes above and beyond with their service. I don’t regret a single moment working with QuickLoan. If I need to in the future, I’ll choose QuickLoan for my borrowing needs. Lisa assisted me from start to finish. Mark was also a great contact and kept me updated on upcoming payments.

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(1.0)
Alright, here's the deal. I

Alright, here's the deal. I thought everything was sorted after getting approved online and doing the bank verification. But then, out of nowhere, they texted asking for 3 months of bank statements. Spoke to two different reps, both saying I needed to do the verification again, which I already did. And then, to top it off, they sent me links to the wrong bank. It's like no one there knows what's going on. Not sure how they’re still operating with such a mess.

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(5.0)
Needed a $400 loan, and

Needed a $400 loan, and Jen from the online chat was a lifesaver. She helped push my application through super quick. Then, when I called customer service, they told me I could switch to monthly payments after my first one. That’s huge for me since I’m disabled and only get paid once a month. Fingers crossed everything goes smoothly, but so far, it’s been a great experience. Feels like they actually care about making things easier for folks like me.

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(1.0)
I was trying to get

I was trying to get a loan with this company and it was such a hassle. They kept bombarding me with text messages and emails, saying they couldn't see the account number on the PDF I sent them. I even took a screenshot and attached it, but still no luck. It felt like they were making it harder on purpose. I'm fed up and decided not to go through with the loan. They really don't deserve anyone's business with this kind of service.

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(1.0)
I was promised a significant

I was promised a significant discount for my payments using a coupon code, but despite reaching out multiple times, I never received the promised discount. They continue to deduct too much money from my paychecks. Once I've paid off this debt, I'll do my best to warn others about this dubious company or its affiliate. I really dislike being taken advantage of; it's no longer the 80s.

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(1.0)
Awful customer support.

Awful customer support. The left hand is clueless about what the right hand is doing. I got approved online and did the bank check, then I got a text saying I need 3 months of bank statements. I explained to 2 different reps that I had already finished the verification, and they sent me 2 text links for the wrong bank. I can't believe how they keep going.

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(2.0)
This company is dishonest and ridiculous.

This company is dishonest and ridiculous. If you ever deal with them don't agree to anything and get a lawer. Use the money you owe them and get legal counsel, write negative reviews and bring them down. I want compensation for being deceived. Life changed because of their greed. Emotional distress of never being able to settle or close the acount.

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(5.0)
Wow, what a lifesaver! Needed

Wow, what a lifesaver! Needed help verifying some info when most places were shut, and these guys really came through. They didn't just stop at helping me verify everything, they also sent me the payment schedule via text and email. Seriously, who does that these days? Felt like they had my back the whole time. Big thanks to the team from A G.

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(5.0)
Great customer service.

Great customer service. The application process went without any issues. I encountered an error when trying to add my debit card, but I called immediately, and the representative assisted me quickly. The funds are still waiting, but they are supporting me in a rush, so I am thankful that they processed my application.

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(4.0)
I got this unexpected call

I got this unexpected call from Scarlet saying they gave me $500, already in my bank. I had a bunch of questions, but she took the time to answer everything. I was kinda skeptical at first, but she seemed pretty genuine. Now, I just gotta wait and see if everything goes smoothly. Fingers crossed!

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(5.0)
I recently had a chat

I recently had a chat with Harry, and I gotta say, he was super patient with all my questions. He took the time to walk me through the next steps, making everything really clear. I'm now just waiting to hear back with the final response. Harry, you've been a great help, thanks a ton!

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(2.0)
This company is terrible

This company is terrible. I have a loan of $500 from them, but the interest rate is a whopping 599%. So, my total payoff to them is nearly $4000 for just $500 borrowed. Avoid them at all costs. They're greedy and not worth recommending. It's a struggle dealing with them.

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(5.0)
I’m quite happy with the service.

I’m quite happy with the service. After applying for the loan, I sent all the needed documents. The customer service was really good. I was told I’d get the funds in two days, but they were in my account the next day. I will surely suggest them to my family and friends.

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(1.0)
The communication here is lacking

The communication here is lacking, and they don’t give a clear reason for denial, even on minor loans. My credit score is excellent, I provided my ID, passed the instant bank check, the debit card check, and sent in 3 months of bank statements.

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(5.0)
The company is pretty good.

The company is pretty good. I asked for a loan and got the money the next day. I tell all my fam and friends about it. The customer service is nice too. I called with a question and they answered it kindly.

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(2.0)
This company feels sketchy.

This company feels sketchy. They took $1 from my account before I got anything, then hit me with a $20 overdraft fee. Where's the $600 I agreed to? Taking money first is unfair.

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(1.0)
Never will I come back for a loan here...

Never will I come back for a loan here... Got approved for $500 almost a year ago, but I've already paid about $3000 back. The interest rates are a joke... Avoid this place...

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(5.0)
Jen was nice and helpful when I was sending

Jen was nice and helpful when I was sending my selfies with my driver's license. I had a tough time, and I appreciate all of her support! Thank you so much, Jen!

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(2.0)
After I paied the account, Explore Credit kept illegally taking

After I paied the account, Explore Credit kept illegally taking money from my checking account. I reported them to the state of California A.G and the FBI.

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(2.0)
I recently tried Ezzocard

I recently tried Ezzocard for the first time, and I'm impressed. Ezzocard made my online transactions smoother and more secure.

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(5.0)
Explore credit helps with your needs and is very nice.

Explore credit helps with your needs and is very nice. I would suggest them for your situation. Jessica was amzing.

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(5.0)
The company's customer service

The company's customer service was really helpful. They answered all my questions and explained my options.

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