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Niet-Bancaire Financiële Dienst

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ExploreCredit.com is 1 van 0 beste bedrijven in Niet-Bancaire Financiële Dienst op RealReviews.io

Beoordelingen van klanten

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Samenvatting

ExploreCredit.com heeft een 3.7 - sterrenscore van 116 beoordelingen, wat wijst op een laag niveau van klanttevredenheid!

  • 5 sterren

    59%

    66 beoordelingen

    66 beoordelingen

  • 4 sterren

    8%

    10 beoordelingen

    10 beoordelingen

  • 3 sterren

    1%

    2 beoordelingen

    2 beoordelingen

  • 2 sterren

    7%

    9 beoordelingen

    9 beoordelingen

  • 1 sterren

    25%

    29 beoordelingen

    29 beoordelingen

  • Recensies uit andere landen:

  • T

    Tim Larson

    1 beoordelingen

    United States

    I am really happy with the help and answers I got from this company.

    I am really happy with the help and answers I got from this company. And when I had a question, their phone number was easy to find so I could call fast. Very rare. Other loans I tried would just send a message saying I got the loan and needed to approve it but did not give me a way to do it. No link or any details. I don’t enjoy borrowing money, but if I have to, this is the best place I have foudn.

    0 opmerkingen

    Beantwoorden Tim Larson

    Het commentaar moet minstens 10 tekens lang zijn.

  • J

    Jasmine

    1 beoordelingen

    United States

    I chatted with Virginia today,

    I chatted with Virginia today, and wow, she really knew her stuff. She was so patient and professional the whole time we were working on my application. Virginia made sure everything was going smoothly, even when I had a ton of questions. I could almost hear her smiling through the phone! She's truly a gem. We definitely need more customer service reps like her around.

    0 opmerkingen

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    Het commentaar moet minstens 10 tekens lang zijn.

  • K

    Krysta Nasce

    1 beoordelingen

    United States

    I chatted with Jessica today

    I chatted with Jessica today about my job loss and she was super understanding. She managed to adjust my payment to a lower amount and even pushed back the due date, which was a huge relief. Jessica really went out of her way to help me. Honestly, this company has been great to me, even when things got tough. No complaints so far, they've really had my back.

    0 opmerkingen

    Beantwoorden Krysta Nasce

    Het commentaar moet minstens 10 tekens lang zijn.

  • c

    customer

    1 beoordelingen

    United States

    I had a great experience

    I had a great experience working with Adam. He walked me through all the details and made me feel confident about getting the loan. Jen and Thomas were also super helpful and hands-on. They really know their stuff! I was a bit stressed about the payment, but they reassured me and helped me find a good plan. Thanks for being so kind and supportive!

    0 opmerkingen

    Beantwoorden customer

    Het commentaar moet minstens 10 tekens lang zijn.

  • P

    Presidenchill G

    1 beoordelingen

    Wow, what a lifesaver! Needed

    Wow, what a lifesaver! Needed help verifying some info when most places were shut, and these guys really came through. They didn't just stop at helping me verify everything, they also sent me the payment schedule via text and email. Seriously, who does that these days? Felt like they had my back the whole time. Big thanks to the team from A G.

    0 opmerkingen

    Beantwoorden Presidenchill G

    Het commentaar moet minstens 10 tekens lang zijn.

  • N

    Natalya

    1 beoordelingen

    United States

    I was really happy with

    I was really happy with the help I got from Harry. Needed to verify some info for a credit, and he made it super simple and fast. Harry was both professional and efficient, and he made sure I knew exactly when I’d get the final answer. And he kept his word! Can’t thank him enough for making the process so smooth. Totally recommend his help!

    0 opmerkingen

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    Het commentaar moet minstens 10 tekens lang zijn.

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  • A

    Almena M

    1 beoordelingen

    United States

    I had a great experience

    I had a great experience with Joseph recently. He's really friendly and genuinely cares about helping people, not just brushing them off. It's clear he takes his job seriously and wants to make a difference. He made me feel valued and listened to, which is rare these days. Joseph, you rock! Thanks for everything and God bless.

    0 opmerkingen

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    Het commentaar moet minstens 10 tekens lang zijn.

  • N

    NICOLE

    1 beoordelingen

    Great customer service.

    Great customer service. The application process went without any issues. I encountered an error when trying to add my debit card, but I called immediately, and the representative assisted me quickly. The funds are still waiting, but they are supporting me in a rush, so I am thankful that they processed my application.

    0 opmerkingen

    Beantwoorden NICOLE

    Het commentaar moet minstens 10 tekens lang zijn.

  • K

    Kristen

    1 beoordelingen

    United States

    I had a pretty good

    I had a pretty good experience recently. Xavier, my specialist, really stood out. He genuinely went the extra mile to help me out. I had a ton of questions and he was super patient with every single one. It felt nice to be heard and supported like that. Thanks, Kristen, for having such a dedicated team!

    0 opmerkingen

    Beantwoorden Kristen

    Het commentaar moet minstens 10 tekens lang zijn.

  • C

    Carroll

    1 beoordelingen

    I recently had a chat

    I recently had a chat with Harry, and I gotta say, he was super patient with all my questions. He took the time to walk me through the next steps, making everything really clear. I'm now just waiting to hear back with the final response. Harry, you've been a great help, thanks a ton!

    0 opmerkingen

    Beantwoorden Carroll

    Het commentaar moet minstens 10 tekens lang zijn.

  • S

    Sandra

    1 beoordelingen

    United States

    This is my second loan with Explore Credit.

    This is my second loan with Explore Credit. They are a great company. They help you a lot. They give you nice offers. The process is fast. The staff is friendly, and really care about the customer’s needs. Recommend Explore Credit to everyone who needs some help financially.

    0 opmerkingen

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  • A

    Angela

    1 beoordelingen

    I’m quite happy with the service.

    I’m quite happy with the service. After applying for the loan, I sent all the needed documents. The customer service was really good. I was told I’d get the funds in two days, but they were in my account the next day. I will surely suggest them to my family and friends.

    0 opmerkingen

    Beantwoorden Angela

    Het commentaar moet minstens 10 tekens lang zijn.

  • p

    pascual

    1 beoordelingen

    United States

    When I called, I wasn’t too happy.

    When I called, I wasn’t too happy. There was a mistake with my paperwork, but then the representative Anthony fixed everything and things went well after that. He handled the problem and made sure we moved forward. I am grateful for his professionalism.

    0 opmerkingen

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    Het commentaar moet minstens 10 tekens lang zijn.

  • D

    David

    1 beoordelingen

    The company is pretty good.

    The company is pretty good. I asked for a loan and got the money the next day. I tell all my fam and friends about it. The customer service is nice too. I called with a question and they answered it kindly.

    0 opmerkingen

    Beantwoorden David

    Het commentaar moet minstens 10 tekens lang zijn.

  • S

    Shirley Scott

    1 beoordelingen

    United States

    Mark Senders was really kind and helped

    Mark Senders was really kind and helped me understand everything. He also made sure to ask if I needed any more assistance with the loan process. He was very polite and patient with me.

    0 opmerkingen

    Beantwoorden Shirley Scott

    Het commentaar moet minstens 10 tekens lang zijn.

  • A

    Aaisha

    1 beoordelingen

    United States

    I want to start by giving a big thank you to Natalie!

    I want to start by giving a big thank you to Natalie! She was so helpful and showed a lot of patience, which made my experience much better!! Thanks again so much

    0 opmerkingen

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  • A

    Anonymous

    1 beoordelingen

    Jen was nice and helpful when I was sending

    Jen was nice and helpful when I was sending my selfies with my driver's license. I had a tough time, and I appreciate all of her support! Thank you so much, Jen!

    0 opmerkingen

    Beantwoorden Anonymous

    Het commentaar moet minstens 10 tekens lang zijn.

  • A

    Andrew

    1 beoordelingen

    United States

    My agent, Joseph, was really polite, professional

    My agent, Joseph, was really polite, professional, and smart! He spent time helping me through a tough moment in my life. I really appreicate it, thanks again.

    0 opmerkingen

    Beantwoorden Andrew

    Het commentaar moet minstens 10 tekens lang zijn.

  • S

    Stephanie Waun

    1 beoordelingen

    Canada

    Sophie heard my problem and helped me fast.

    Sophie heard my problem and helped me fast. She was really kind and patient with me. I am very thankful, she did a great job and made everything simple!

    0 opmerkingen

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    Het commentaar moet minstens 10 tekens lang zijn.

  • A

    Anonymous

    1 beoordelingen

    United States

    Tina was really kind and understanding with my needs.

    Tina was really kind and understanding with my needs. She took the time to listen and help me out. I would for sure work with them again in the future.

    0 opmerkingen

    Beantwoorden Anonymous

    Het commentaar moet minstens 10 tekens lang zijn.

  • A

    Anonymous

    1 beoordelingen

    United States

    Xavier was really helpful, friendly, and patient

    Xavier was really helpful, friendly, and patient while helping me gather all the papers for my loan! Thanks Xavier for your amazing customer service!

    0 opmerkingen

    Beantwoorden Anonymous

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  • A

    A RS

    1 beoordelingen

    United States

    If you are searching for a great guide

    If you are searching for a great guide, Xavier is very patient and clear. He answered all my questions very well and helped me every step of the way.

    0 opmerkingen

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    Het commentaar moet minstens 10 tekens lang zijn.

  • E

    Eric Wilder

    1 beoordelingen

    United States

    Lisa was really smart and calm

    Lisa was really smart and calm, when I almost said no she took the time to go over everything with me, wich helped me feel more okay about the loan.

    0 opmerkingen

    Beantwoorden Eric Wilder

    Het commentaar moet minstens 10 tekens lang zijn.

  • M

    Mercy K.

    1 beoordelingen

    United States

    Vanessa from Explore was very kind.

    Vanessa from Explore was very kind. She checked my loan application carefully to find out more and told me when I could expect the money.

    0 opmerkingen

    Beantwoorden Mercy K.

    Het commentaar moet minstens 10 tekens lang zijn.

  • A

    Anonymous

    1 beoordelingen

    United States

    Charles was very helpful even when I had doubts

    Charles was very helpful even when I had doubts and asked lots of questions. He stayed calm, clear, and gave me good info right on time!

    0 opmerkingen

    Beantwoorden Anonymous

    Het commentaar moet minstens 10 tekens lang zijn.

  • M

    MarKeisha

    1 beoordelingen

    United States

    Charles was very friendly and explained

    Charles was very friendly and explained everything clearly while helping me sort my papers and complete the application proces.

    0 opmerkingen

    Beantwoorden MarKeisha

    Het commentaar moet minstens 10 tekens lang zijn.

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  • A

    Anonymous

    1 beoordelingen

    United States

    I HAVEN'T FINISHED THE PROCESS YET, BUT MY CUSTOMER

    I HAVEN'T FINISHED THE PROCESS YET, BUT MY CUSTOMER SERVICE REP VICTOR, WAS REALLY HELPFUL AND PATIENT WITH ME ALONG THE WAY.

    0 opmerkingen

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  • A

    Anonymous

    1 beoordelingen

    United States

    Kevin, the agent who assisted me was very smart

    Kevin, the agent who assisted me was very smart and also REALLY PATIENT with me. He deserves a bonus or a raise. Very nice.

    0 opmerkingen

    Beantwoorden Anonymous

    Het commentaar moet minstens 10 tekens lang zijn.

  • S

    Shelly R.

    1 beoordelingen

    United States

    Tom was very supportive in updating my account

    Tom was very supportive in updating my account details for verification. He went over everything clearly during our chat.

    0 opmerkingen

    Beantwoorden Shelly R.

    Het commentaar moet minstens 10 tekens lang zijn.

  • A

    Anonymous

    1 beoordelingen

    United States

    Jen was super nice and got right to it.

    Jen was super nice and got right to it. Really sorry about stuff. She did what I needed and now things are good. Awsome.

    0 opmerkingen

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    Het commentaar moet minstens 10 tekens lang zijn.

Rating op verschillende websites

  • Trustpilot

    4.3

Zakelijke informatie

Bent u eigenaar van dit bedrijf?

Reageer als Bedrijf

Reviews met reacties trekken 🔥59% meer terugkerende klanten aan en 🔥20% meer nieuwe klanten

Categorie:

Niet-Bancaire Financiële Dienst

Elk merk op RealReviews.io behoort tot een specifieke categorie, waar het een positie in de top rankings inneemt. De ranglijst wordt bepaald door verschillende factoren, zoals de algemene beoordeling op de site, het aantal beoordelingen, de activiteit van het bedrijf in het beheren van beoordelingen, betrokkenheid bij klanten en meer.

ExploreCredit.com is 1 van 0 beste bedrijven in Niet-Bancaire Financiële Dienst op RealReviews.io

Over ExploreCredit.com

ExploreCredit.com presents itself as a straightforward and efficient solution for those needing financial assistance. Specializing in short-term installment loans, they cater to customers looking for quick financial solutions without the burden of hidden fees. Their process is fully automated, offering a convenient online application that simplifies loan acquisition.

Is Explorecredit a scam? Nope! ExploreCredit is part of the Wakpamni Lake Community Corporation (WLCC), operating within the Oglala Sioux Tribe, thus adhering to both tribal and federal laws. This affiliation underlines their commitment to responsible lending and customer-focused services​​​​.

Financial Products and Services

ExploreCredit.com's primary service provides installment loans with the added convenience of an entirely online process. Their loans are designed to be paid back in fixed installments over a set period, allowing customers to manage their repayments predictably. This type of loan benefits individuals needing immediate financial assistance for emergency repairs or other urgent expenses.

Is Explorecredit.com legit? Sure! Their product range includes personal loans and payday loans online, with amounts up to $5,000. The application process is streamlined and secure, requiring basic personal information like social security number, driver's license, and proof of employment. ExploreCredit.com prides itself on fast and secure processing, ensuring that decisions on loan applications are made swiftly.

The company's approach to lending is characterized by transparency and simplicity, emphasizing clear communication of terms and interest rates. They provide a range of repayment options, allowing customers to choose terms that best fit their financial situations. It's important to note that while they provide financial solutions, they encourage responsible borrowing and recommend that installment loans be used only for short-term financial needs. Customers are advised to consider credit counseling if they face credit difficulties​​​​.

Application Process and Requirements

The application process is unlikely to cause fear because all stages are clearly outlined. As a potential borrower, you should spend approximately five minutes filling out a basic form with your personal and financial information. This is standard procedure to move on to the next stage. Carefully ensure that parameters such as social security number and employment details are filled out correctly. If you make a mistake, there is a high chance of rejection.

Key eligibility criteria for a loan include having a valid checking account, a verifiable identity, and a reliable source of income. These requirements ensure that applicants have the means to repay the loan. During the application process, ExploreCredit reviews the applicant's information in real-time to assess their eligibility and ability to repay the loan. This assessment may involve checking applicant data through national databases like Clarity and Factor Trust, and in some cases, a credit check might be conducted.

The company emphasizes transparency and trust in its operations, which is evident in its application process. As per an Explorecredit review, the company's process is straightforward, with clear guidelines on the necessary documentation and eligibility criteria. The assessment process is equally transparent, with real-time reviews ensuring quick decision-making​​​​​​.

Interest Rates and Fee Structure

Is Explorecredit.com real? Yes! ExploreCredit.com offers a range of financial products with varying interest rates and fee structures. The Annual Percentage Rate (APR) for their loans can vary widely based on the loan type and individual creditworthiness. For personal loans, APRs generally start at 4.99%. A loan's specific Annual Percentage Rate (APR) varies based on factors like credit score, history, income, and lender's terms.

For example, a $2,500 loan over one year with a 10% APR and a 3% fee would lead to monthly payments of around $219.79. The total repayment would be approximately $2,637, covering interest and fees. Additionally, borrowers should consider other potential loan costs, such as origination fees, fees for late payments, and charges that may apply for non-payment. ExploreCredit.com, being not a direct lender, does not set these fees but rather facilitates connections between borrowers and lenders.

Repayment Terms and Options

Is Explorecredit reliable? Sure. ExploreCredit.com's loans and credit products come with varied repayment terms, which are flexible and cater to the diverse financial situations of borrowers. The duration of the loans can vary depending on the specific product chosen and the individual agreement between the borrower and the lender. Generally, these loans are structured as short-term financial solutions, implying that they can be spread out over weeks, months, or even a year.

Payment frequency options are another critical aspect of the repayment terms. Borrowers typically have the choice of making payments on a schedule that suits their income cycle, whether weekly, bi-weekly, or monthly. This flexibility is particularly beneficial for those who may have irregular income patterns.

According to Explorecredit reviews, the company offers a degree of repayment flexibility. This flexibility might include options to adjust payment dates or amounts in case of financial difficulties. However, borrowers must communicate such needs with the lender as early as possible to avoid complications.

The specific terms of repayment, including any options for early repayment or consequences of late payments, are usually detailed in the loan agreement. Borrowers are advised to thoroughly review these terms before accepting a loan, ensuring they are manageable within their financial context​​​​​​.

Customer Support and Financial Guidance

ExploreCredit.com strongly emphasizes customer support, offering various channels for assistance and communication. Their customer support team is accessible through phone and email, providing a direct line of communication for any inquiries or concerns. The company's website also includes a comprehensive FAQ section, which can be a quick resource for common questions about loans, terms, and application processes.

Regarding availability, the support team can be reached during business hours, ensuring timely responses to customer queries. This support extends beyond just loan application queries; they also guide loan management and repayment strategies.

Besides direct customer support, ExploreCredit.com offers financial advice and recommendations. They encourage responsible borrowing and advise customers to consider short-term loans only for urgent financial needs. For those facing credit difficulties, the company suggests seeking credit counseling. This approach demonstrates their commitment to lending, ensuring that borrowers are well-informed and making sound financial decisions.

Security and Privacy Policies

ExploreCredit.com takes customer security and privacy seriously. Their privacy policy outlines the types of personal information they collect, including personally identifiable and non-personally identifiable information (like demographic details and interaction data).

They emphasize protecting this information with robust security measures, including computer safeguards and secured files and buildings, compliant with Federal Trade Commission regulations. Is Explorecredit safe? Yes. The company ensures the use of physical, electronic, and procedural safeguards (virus protection software, firewalls, 128-bit Secure Socket Layer) to protect personal information. Only authorized employees have access to this information.

They also inform customers about their data-sharing practices and offer opt-out procedures for those who wish to limit sharing or communications from the company. For California residents, ExploreCredit.com provides additional rights under the CCPA, including the right to know, access, and delete their personal information and opt out of the "sale" of their personal information.

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