eHarmony.co.uk

If I could give zero

If I could give zero stars, I would. Paid for a subscription and searched broadly in my area. Quickly noticed there aren't many members. I used Live Chat to express my dissatisfaction and request a cancellation. The advisor suggested I widen my search and "get out of my comfort zone." She said I only need one match and pointed me to some dating tips. I found it patronizing and said so. No response. They downgraded my account and refunded my subscription but kept £65. When I complained, they told me to read the t&cs. They kept my account open, so it looks like they have more members. I still get emails about 'likes' from subscribers, but I can't see profiles or reply. A week later, they offered me a 60% discount for a new subscription. Feels like a scam.

I tried eharmony hoping to

I tried eharmony hoping to find something special, but ended up regretting it big time. I signed up for the premium membership, then changed my mind within the 14-day grace period. Still, they found a way to charge me a ridiculous amount. They sent me this email saying I’d be charged £65 for a personality report that usually costs £130. What? I never saw any mention of this cost. And when I looked at the report, it was so generic and inaccurate—definitely not worth anything close to £130. I feel totally misled and ripped off. My advice? Skip eharmony, and if you do join, avoid the personality report and read all the fine print carefully.

I joined this service hoping

I joined this service hoping for a good experience, but what a letdown! Paid for a month but got booted out after just 6 days and they still charged me £65. Can you believe it? The guys on there were total jerks too, not worth a second of my time. Really disappointed and annoyed. Avoid it if you can!

Trying E Harmony was quite

Trying E Harmony was quite an experience, but not a good one. They say you get 14 days to decide, but you can’t message anyone unless you subscribe. I mentioned my disability in my profile and got a few matches who weren't interested. Changed my profile to non-disabled and immediately got more hits. I canceled after just 2 days, but they locked me into a 12-month contract and charged me £62 out of £120. They even filled out parts of my profile because I was slow. You can’t text anyone until they have your money. If you have a disability, I’d stay away. They keep spamming you even after you unsubscribe. Total money grab.

I signed up thinking I

I signed up thinking I was getting a sweet discount, but turns out I was locked into a whole year. The customer service? Don’t even bother, there's no phone number to call. The app is clunky and outdated. And matches? Hardly any. Feels like I got tricked into a bad deal.

Found someone special on this

Found someone special on this site and thought I’d cancel my subscription since I didn’t need it anymore. But guess what, they still charged me! I tried to delete my profile and everything, but they said I was still on the hook for payments. It’s like they don’t care about their customers, just the money. And the cherry on top? They had the nerve to email me asking to share my happy news. Really? I’d give them zero stars if I could. Total rip-off. Feels like they’re just out to squeeze every penny from you. Be careful with these guys.

I had a terrible experience

I had a terrible experience with this service. Their customer support is a joke—they never answer your questions properly, just send you those cookie-cutter responses that don’t actually help. When I asked about their pricing, they just sent me the same generic message over and over. It’s like talking to a bunch of robots. Checked their prices online, and if you want to pay monthly instead of a lump sum, it costs you an extra £2 a month. Seriously? Some of us can’t afford to drop £96 all at once. Plus, they charge you some mysterious admin fee if you cancel. Just feels like a scammy dating site to me.

I had the worst experience

I had the worst experience with this company. I reached out with a complaint, but they completely ignored me. Then, out of nowhere, they sent me a report I didn't even ask for and tried to charge me for it. When I tried to cancel within the two weeks, they just kept sending me the same email over and over, asking for £65. They wouldn't even let me file a proper complaint. It felt like they just didn't care about my issue at all. Honestly, save yourself the trouble and avoid them. Customer service is a joke!

When I signed up, I

When I signed up, I was really hoping to find some good matches in my age range, 52-63. But there were hardly any profiles that fit, and the ones that did were way too far away. It just didn’t seem worth it. So, I decided to cancel within the 14-day cooling-off period. Thought it would be a simple process, but nope, ended up losing £65. Not exactly what I’d call a good experience. If you’re thinking about joining, maybe do a bit more research first. Just a heads up.