Maya.net

Overall, the service was okay

Overall, the service was okay, but there were a few issues. I'm from Sweden, and some Swedish TV channels didn’t load due to region restrictions. A few apps, like Park4Nights, a popular app for campers, couldn’t update the map data. BankID, the Swedish app for verifying credit card transactions, also didn’t function properly.

I had a good experience with Maya

I had a good experience with Maya and its customer service. I accidentally ordered two eSIMs and sent a request to cancel one through my account. In less than 30 minutes, Dante O.P reached out, handled everything politely, and resolved the issue. They didn’t ask any questions about the cancellation reason, and I should receive the refund in 3-5 working days. Keep it upp Maya!

I always choose them for my travel eSIM!

I always choose them for my travel eSIM! I've used their eSIM in Europe and the UAE, and it worked well both times. I had a stable connection with no issues. Today, I ordered 3 Japan eSIMs but made a mistake with the activation date. Agent Novi helped me quickly and fixed the issue right away! Great service, much appreciated!

I don't understand how 2gb of mobile

I don't understand how 2gb of mobile data disappeared in a few hours just using Waze for directions. I'm more worried that I accidentally bought 2 other eSIM cards that stayed in my cart from past searches when I visited other countries. How can I get those back since I didn’t use them?

I have tried Maya three times now and

I have tried Maya three times now and have been amazed by the support from this company. I assumed that once I bought an eSIM, I would be alone, but their tech help was available whenever I needed assistance. There was a small problem with a monthly renewal, but once they suggested I restart my phone, I was good to go again.

I tried Maya mobile while in Greece

I tried Maya mobile while in Greece, using their unlimited 5-day plan, and so far, it works great in Athens and Evia island. I wanted to extend it for another 30 days but accidentally selected 2 plans for the same time, which cost me 118$ instead of 59. I reached out to customer support through their chat on the website, and they replied in just a few seconds. In under a minute, they refunded the extra charge, great customer service. Plus, like I mentioned, the esim works really well.

My Maya e-Sim account that was working for 7dats suddenly stopped.

My Maya e-Sim account that was working for 7dats suddenly stopped. I tried my home provider SIM account, and that worked fine. I checked my Maya account, and it showed I still had 5Gb left. I logged in and reached out to Maya chat support, typed "Agent," and connected directly with Diego. I explained my problem, and he suggested some things to check and actions to take. Following Diego’s list, I was shocked the solution worked right away. As I type this, I’m back on my Maya account. Overall, less than 10min spent. 👍🥰 Nice job team!

The ordering and activation were straightforward

The ordering and activation were straightforward, completed right at the airport during the boarding wait. I switched off the UK sim and activated the eSim before takeoff, and once I landed in Berlin, it worked flawlessly. The signal was great throughout my stay, mostly 5g. I will surely choose Maya again for my trips!

bad esim

bad esim bad service i bougth it for germany but i didnt work i dont recommend this esim card i sent email to the company but no responce

A simple website, easy order handling

A simple website, easy order handling, and straightforward online details about your usage. Great! It would be helpful if there was a Maya e-sim app to check your usage quicker. You can do it through your web account, though. But like I said: Maya e-sim is working well!

I bought a Maya eSIM but got the start date wrong.

I bought a Maya eSIM but got the start date wrong. Online support corrected it right away with no trouble. Great. Hope it works smoothly based on the support today. Thanks Hario.

I have tried the maya eSIM three times

I have tried the maya eSIM three times: in Switzerland, South Korea, and China. The setup was smooth each time, no problems arose, the connection was solid, and it was way cheaper than getting a SIM at the airport. Strongly suggest!

Initially, I faced issues since my old phone didn't support eSIM.

Initially, I faced issues since my old phone didn't support eSIM. The team quickly provided a refund. After getting my new phone, the staff patiently guided me through each step. I could ask questions and received prompt answers. Thanks!

Jesslyn was incredible.

Jesslyn was incredible. My son recently went to college in the US from the UK, and she assisted me with his esim setup while I was still in London and he was already in the US. I was quite worried, but she was very friendly and provided many options along with great help.

I was surprised to learn you can get eSims

I was surprised to learn you can get eSims abroad. My UK sim only contract caused many issues when roaming. Setting up my sim for the US and then Asia was very simple and made traveling easier. Very cost efective too.

Company's Esims for Turkey were easy to set up.

Company's Esims for Turkey were easy to set up. Worked on iPhones but not my Sony; got a quick refund for the third SIM. Good customer service. Used in Istanbul and Cappadocia without issues, helping with travel arrangements. Affordable and reliable for staying connected while traveling.

Besides not being able to get the full service

Besides not being able to get the full service up in the mountains where hardly nobody can get service unless they have WiFi, it worked great everywhere else and gave me the data I needed to stay in touch with family and social media. I did not have a hard time watching anything on Netflix and I shared my wifi on the smart TV we had in our hotel and it worked perfectly. I will definitely use this again during my next trip. Mabuha!

Impressively wide coverage

Impressively wide coverage! Even in rural areas, I got service almost all the way while waiting for the train. Setting up and activating was a tad complicated if you're not cautious about the options, but manageable on your own. I reached out once when I couldn't log in and got a quick response.

I faced problems with activation

I faced problems with activation, but the support swiftly and professionally assisted me, and within thirty minutes, everything was up and running. Additionally, the pricing was very reasonable.

Researched ESims a lot as a first-time user.

Researched ESims a lot as a first-time user. Saw many alternatives suggested by influencers. Fortunately, found MAYA Mobile in my searches. Liked the simple, clean, and easy-to-understand interface right away. Decided to buy. The process was simple and clear, everything was explained well. There are lots of support documents and FAQs, which are helpful for new users (just take the time to read them). Had a slight issue when activating the Sim, it didn't connect. Emailed the helpdesk and got a helpful solution in less than an hour! They advised me to disable Autoselect provider and manually select one. Got it working 15 minutes later. I'm sure my problem is now part of the FAQs for future travelers. BOTTOM LINE: Will definitely use MAYA MOBILE again.

I'm satisfied with Maya's service.

I'm satisfied with Maya's service. They're reliable and offer a fair price. Moving around Europe was hassle-free.

Having utilized this service during

Having utilized this service during a month-long trip in Thailand, I found the setup and usage straightforward. The coverage was reliable in most areas, thanks to the extensive mast coverage in Thailand. While traditional phone calls weren't feasible, I could easily make Wi-Fi calls through apps like WhatsApp. Encountered a minor technical issue, but the support team promptly addressed it. Overall, I've been satisfied with the service and have even acquired another SIM for my upcoming travels in India.

I purchased a Maya e-sim for my

I purchased a Maya e-sim for my recent trip to Colombia to have affordable data, surpassing the cost of a data pass from my mobile contract provider. Despite encountering a couple of challenges during setup and a connectivity issue midway through my trip, Maya responded promptly each time, providing clear instructions to adjust my phone settings – even though the issues weren't their fault. I found their responsiveness impressive. The feature allowing me to easily track my remaining data proved handy. Opting for 5GB over a couple of weeks, combined with hotel wifi, proved more than sufficient. Overall, the service performed well, and I plan to use Maya for my future trips, recommending them to friends.

Maya offers a cost-effective Latin

Maya offers a cost-effective Latin American 10GB bundle, surpassing competitors in affordability. Despite encountering an account issue, their support efficiently addressed and resolved the issue through live chat assistance.

Maya Mobile promptly addressed

Maya Mobile promptly addressed my inquiries, providing swift information. The service proved excellent during my time in Turkey, offering a cost-effective alternative to Vodafone's daily charges of £7. Planning to opt for it again on my next overseas trip.

Had a hiccup with my e-sim in NZ

Had a hiccup with my e-sim in NZ due to phone compatibility issues. Shared my feedback, and they swiftly responded, offering a quick refund. Money reflected in my account the next day. Seamless resolution, leaving me pleasantly surprised. Uncommon reliability in online services.

The company's performance fell short

The company's performance fell short of expectations. On two separate phones, browsing was consistently sluggish, reaching an almost unusable level at 2 megabits. This experience leaves me reluctant to engage with their services again.

I have booked Asia eSim

I have booked Asia eSim. It worked right from the start when we arrived in Bangkok. I had a few difficulties when putting on the expansion for another 15 days. Maybe for about 12 hours, it constantly went on and off. Now it works fine again.

Seamless eSim Experience for Travelers

Navigating the eSim setup for Thailand was remarkably straightforward, from account creation to installation. Although I faced challenges with making calls, the seamless access to social media, Google, and Google Maps compensated for it. Opting for the 5-day 3GB plan at $7 USD initially, I quickly depleted the data, prompting an effortless addition of 10GB for an extra $14 USD, automatically activated upon purchase. What stands out is the convenience – no need to seek out a physical sim card for future travels. This service not only provides cost-effective connectivity but also streamlines the often tedious process of acquiring a local sim, making it an excellent choice for hassle-free communication while abroad.