Frontier Airlines

Not flying with them ever again

Flying with Frontier was a total nightmare. The plane, an Airbus A320neo, was super uncomfortable. The seats were like bricks, no recline, no padding, and zero legroom. Five-hour flight felt like torture. Forget about sleeping; it was impossible. And get this, they only give you two tiny cups of water. After that, you gotta pay. Hydration should be basic, right? Nope, not here. Then, there are the baggage fees. You think you're getting a budget flight, but by the time you pay for everything, it's ridiculous. Nothing about the experience feels worth it. No comfort, no decent service, and definitely no value. I'm done with Frontier. Not flying with them ever again.

My nightmare

Flying with Frontier was a nightmare. I booked a flight from LAX to DFW, and it was a mess from start to finish. The flight was set for 7 PM, and I got to the airport by 5 PM. After going through security, there were delays caused by airport services, and a bunch of us, about 25, were affected. We finally got to the gate at 6:45 PM, but the plane had already left. It was so frustrating because they blamed us for being late, even though it wasn't our fault. Waiting in line for almost 3 hours to talk to customer service was a joke. They were slow and unhelpful, only giving me half a refund. I had to pay more to fly the next day and spent the night at the airport. The next day, I saw people boarding late, and it felt so unfair. Their service is as cheap as their tickets. I wouldn't recommend flying with them, no matter how low the prices are.

Rip-off

I flew with this airline, thinking I was getting a great deal. Boy, was I wrong! I had one suitcase that was a little overweight, and they charged me a whopping $100 for it. On top of that, I had to pay $25 each for three check-ins for my family. So much for saving money on flights! It's like they're finding every little way to squeeze more cash out of you. No customer service, just fees, fees, fees. The whole experience felt like a rip-off. If you're thinking about booking with them to save a buck, think again. It's just not worth the hassle and extra charges.

Flying with Frontier Airlines was

Flying with Frontier Airlines was a frustrating experience. In DC, the staff assured me that my bag was a personal item, but when I got to Las Vegas, the gate agents decided it wasn’t and hit me with a $99 fee. I didn’t even get the chance to pay a lower rate before boarding. It felt like they were just out to squeeze more money from passengers. The gate staff were rude and didn’t seem to care, and when I reached out to customer service, they wouldn't help or refund the charge. It’s like they're more interested in making money off their own confusing rules than actually providing good service. I definitely won’t be choosing Frontier again and suggest others steer clear too.

Flying with Frontier Airlines was

Flying with Frontier Airlines was a mess. We had a rough start with the stroller tag situation. At check-in, they said we'd get it when boarding, but that wasn’t the case. Once in line, they claimed we should’ve gotten it earlier. Our flight was over two hours late, which happens, but then they switched planes and shuffled our seats three times. Traveling with family, we ended up scattered all over the place. The flight attendants weren’t helpful; they were downright rude. The seats felt like hard plastic, no comfort whatsoever. No free drinks or snacks, either – everything’s extra. Plus, they wanted to check my carry-on, but I needed it for my 4-year-old. Then we were misdirected to the wrong baggage claim. Never again with Frontier!

I thought I'd give Frontier

I thought I'd give Frontier a shot, you know, with their credit card and GoWild Pass. Figured, why not dive in, right? Well, booking that first flight turned into a total disaster. The website kept crashing, and every time I called the 800 number, the call would drop after just a few seconds. Tried the chat, but it just kept sending me back to the busted website. Even WhatsApp was a joke – long wait times and it felt like I was chatting with a robot. Couldn't get through to an actual human being. It's been such a letdown, and now I'm seriously regretting spending my money on them.

I've been trying to book

I've been trying to book a flight with Frontier, but it's been a nightmare. On my computer, I can't even get past the flight selection page—it just freezes. When I switch to my phone, I can pick flights, but then I get this weird error about passenger info not being adequate, and it pops up twice! My details haven't changed, and I've been a Frontier Miles member for years, so I don't get it. They say to chat for help, but it's just a bot that doesn't really do anything. It's so frustrating when all I want is to book a simple flight!

We booked a direct flight

We booked a direct flight from Orlando to the Dominican Republic for our family, specifically to have a smooth, daytime journey with our two small kids. Imagine our frustration when we were suddenly told the return flight wasn't available anymore. They offered us options: fly a day earlier or later, a refund that barely covered a quarter of our return trip cost, or a reroute through Puerto Rico. That reroute meant our travel time jumped from 3 hours to a grueling 12.5 hours, landing us at 2 a.m. We chose Frontier for convenience, not this chaotic experience. Traveling with kids is tough enough without these surprises. Definitely reconsidering our airline choices next time!

Flying with Frontier Airlines was

Flying with Frontier Airlines was a real letdown. First, they wanted to charge me $75 just to fix a small typo in my name. You'd think correcting a simple mistake would be straightforward, but nope! Then, those seats... felt like sitting on a piece of cardboard the whole way. Super uncomfortable. But the real kicker was on the way back. My bag was a bit over their limit, so I was ready to pay the $100 oversized fee. But then, the rep at the counter hit me with more charges—$79 to check in and another $25 just for her "service." And she was so snappy about it, gave me like 6 minutes to decide. Seriously, never again with Frontier.

I can't believe the experience

I can't believe the experience I had with Frontier. Had to cancel a flight, and instead of a refund, I get stuck with a flight credit that I'll probably never use. It's been dragging on for a month with no real help from their customer service. You’d think they’d care about their customers, but it feels like they just want to keep my money. It’s frustrating and disappointing. I’m definitely not flying with them again. It's a shame because I had high hopes, but they totally let me down. Feels like they just don’t care about customer satisfaction at all. What a mess.

We arrived at the airport

We arrived at the airport super early, a good four hours before our Frontier flight, since it was my daughter's first time flying and she was understandably nervous. I had everything sorted—checked in 24 hours ahead, paid for bags, and picked our seats. But when we got our boarding passes, the seats weren’t assigned. We stuck around the gate area, thinking we were all set. I wasn't aware of the 40-minute rule before boarding, despite my background with American Airlines. When it was our turn to speak with the ticket agent, she was anything but helpful. With a dismissive attitude, she told us, "You're 2 minutes too late," and refused to let us board. Yet, she allowed others on after us. We ended up driving to another airport, paying for a new flight, and waiting hours to retrieve our bags. The whole experience was frustrating and felt unfair. I'm determined to seek a resolution.

I was at Denver airport,

I was at Denver airport, ready for my evening flight to Austin. The screens showed our 8:05 pm departure was still "On time," even though it was already 8:15 pm. I thought maybe they knew something we didn’t. Then at 8:24 pm, an update popped up saying we'd take off at 8:25 pm. But guess what? We hadn't even started boarding yet. The waiting area was buzzing with confused travelers, all checking their phones and looking around for answers. It was a bit frustrating, honestly. Wish they’d been clearer with the updates. Just wanted to get to Austin without all this hassle. It’s not too much to ask, right?

Got to the airport an

Got to the airport an hour before my flight, and there was nobody at the counter—seriously, not a soul for 20 minutes. Some helpful custodian told me to just head through TSA. I get to the gate 35 minutes before the flight, and guess what? The plane took off early. The agents I finally found were so rude and zero help. Now I'm stuck at the airport for 19 hours waiting for the next flight, and then there's a 16-hour layover. Can't even get a refund, even with the flight protection plan I paid extra for. Lost some stuff at TSA too, and nobody was at the desk where I checked my luggage. Missing an important business meeting now, losing wages and time. This is really unprofessional and feels like a scam. Will never fly Frontier again. Avoid them!

Total disappointment

Flying with Frontier was a nightmare from start to finish. My journey from Washington to Phoenix, with a stop in Vegas, turned into a disaster. In Washington, we were stuck on the runway for what felt like forever, and no one bothered to tell us why. That delay meant I missed my connecting flight in Vegas. What did Frontier do? Not much. They offered replacement flights that stretched out to 17 hours instead of just 1. The staff? Completely unhelpful and seemed to care less about the chaos they caused. I was shuffled around without any real answers or solutions. This airline needs to seriously rethink how they treat their passengers. Never flying with them again. Total disappointment.

I thought getting Priority First

I thought getting Priority First Boarding with Frontier Airlines would make my trip a breeze, especially since I had an important film shoot in North Carolina the next day. But things went south fast. When boarding started, I showed up early, thinking I'd skip the line. Instead, I got told to print my e-ticket, even though I had it on my phone. Made me wait till everyone else was on. Then, outta nowhere, they bumped me off the flight! No reason, nothing. Just a cold “that’s policy.” It was late, and I was desperate. Asked for help, but they shrugged, saying they were just a third-party. Had to buy a last-minute $600 ticket with another airline. Frontier? Never heard back from them. Not cool at all.

Traveling with Frontier Airlines was

Traveling with Frontier Airlines was an absolute nightmare for my family. On our way back from Buffalo to Atlanta, the flight was canceled over ten times from morning to afternoon. They kept us trapped on the plane for more than five hours, refusing to let anyone off without losing their ticket and luggage. It felt like being held hostage. No food, no water, no air—it was suffocating. The crew ignored us, and it got so hot that an elderly passenger had a seizure. Watching that was terrifying, and it could have been prevented. This isn't just bad service; it's a disgrace. Frontier treated us like cargo, not people. I wouldn't recommend them to anyone—choose another airline for your own safety and sanity.

Flying with Frontier was a

Flying with Frontier was a huge mistake, especially with a toddler in tow. Our flight to San José got axed last minute, leaving us scrambling through the airport. We eventually got some vouchers, but it was a long, exhausting night. On the way back, they lost my kid’s car seat. We ended up waiting at the airport until 2 AM, and then had to use a dodgy seat to get to a hotel. I had to buy a new car seat and shell out for an unexpected hotel stay and meals. Despite filing a claim with all the proof, Frontier just shut the case without a word. I even reached out to the DOT, but got nowhere. It’s frustrating and time-consuming. If you’re flying with kids, steer clear of Frontier.

I had quite the experience

I had quite the experience with this airline. Imagine sitting around for over 4 hours with no clue about what's going on. It felt like they just didn’t care. There was no info to help us plan, just a lot of waiting. And honestly, the fares aren’t even that cheap once you add all the extra fees. Customer service? Pretty much non-existent. It makes you wonder if they ever run on time. I’ve decided I won’t be flying with them again. It's frustrating because even if you tell them, they probably won’t change a thing. It’s like they’re just stuck in their ways and don’t mind disappointing passengers.

Never flying with them again!

Flying with Frontier Airlines was a nightmare! My flight from Vegas to Reno got canceled out of the blue. They handed me a hotel and meal voucher, but only for one night in a dodgy area and just one meal. And then, they told me I couldn’t get another flight for four days! I had family plans and couldn’t wait that long, so I had to shell out $180 to book a flight with another airline the next day. Reaching customer service was a joke. No one to talk to on the phone, just a chat system where I waited over two hours with zero response. If your flight gets canceled, you're basically stuck. Frontier might be cheap, but when things go wrong, you're left in the lurch. Never flying with them again!

Flying with Frontier Airlines was

Flying with Frontier Airlines was a nightmare. On my flight from Phoenix to San Diego, a flight attendant acted really aggressive towards me. He grabbed my stuff without asking and talked to me like I was dirt. I was embarrassed in front of everyone and felt unsafe. And when I tried to get help, it was useless. Their customer service was just a bunch of bots, and my complaint went nowhere. It’s clear Frontier doesn’t care about how they treat people. Sure, the tickets are cheap, but it's not worth it if they treat you so badly. I’d tell anyone to think twice before flying with them.

Too frustrating

I gotta say, dealing with Frontier is a whole new level of frustrating. I thought Spirit was bad, but Frontier really takes the cake. Imagine waiting on chat for over an hour, just to have an AI bot ping you every 10 minutes. And then, poof, they just disconnect the chat. It's like they don't want to talk to us at all! There's no phone number to call, no chat that actually works, nothing. It feels like they care more about making money than actually helping their customers. Seriously, how do these big companies get away with not providing real customer service? It's just ridiculous. Makes you wonder if they even care about us at all.

I gotta share what went

I gotta share what went down with Frontier Airlines recently. So, I was flying from Vegas to Orlando on June 6, 2025, and things just went south. I shelled out over $100 for my bags, one carry-on and one checked, right? At the airport, not only was the flight super delayed, but a staff member said the flight was full and asked me to check my carry-on. She promised I'd get a refund since I'd already paid. Fast forward, I reach out for that refund, and suddenly, the story changes. First, it’s some mix-up about my carry-on, then they say it was oversized, and finally, they claim the employee denied everything. It's like they're calling me a liar! I’ve complained to DOT, BBB, and more, because this is just not okay. Airlines need to keep their word.

I was at the airport,

I was at the airport, feeling a bit anxious because the line was long—39 people deep, to be exact. Just as I was getting close to the counter, the airline staff suddenly shut the doors. I couldn't believe it! No warning, no explanation, nothing. It seemed like they wanted us to miss the flight just so we'd have to buy new tickets. The whole experience felt so unfair and left me feeling frustrated. I wouldn't recommend dealing with them unless you want to risk getting stranded. It's a shame, really, because air travel is stressful enough without this kind of nonsense.

I boarded my flight with

I boarded my flight with Frontier, and just as we were settling in, they canceled it. The logistics for the overnight cancelation were handled smoothly, and they rebooked me for the next day. Plus, they handed out $100 vouchers to everyone, which seemed like a decent gesture at first. But trying to use that voucher turned into a nightmare. It doesn’t work properly during checkout, and I’ve wasted over 4 hours trying to get help from customer service through chat, WhatsApp, and phone. Conversations keep dropping, and I have to start all over again. It’s beyond irritating, and honestly, I’m ready to let those vouchers go rather than deal with this mess.

I was supposed to fly

I was supposed to fly out, but my flight got delayed for three hours and then canceled late at night. The airline didn’t even cover a hotel stay. I had to scramble to find a place to sleep. To make it worse, the next available flight was two days later. I couldn’t wait that long, so I booked another ticket with a different airline for the next morning. Coming back home was no better. My flight got delayed again, and I had no idea when I’d actually get back. The whole experience was frustrating, and I felt like they didn’t care at all

Flying with Frontier was an

Flying with Frontier was an absolute nightmare. The flight was delayed, but the real issue was the staff's behavior. I've never seen flight attendants be so rude and dismissive. Even with frustrated kids on board, they lacked any compassion and seemed to enjoy mocking us. And then the pilot? Unbelievable. He actually threatened a passenger just because she asked about how we were going to deboard without a bay crew and the Atlanta train shutting down soon. It was chaos. The attendant lied to the pilot, making everything worse. I will never fly with them again, and everyone on that flight deserves a full refund. Frontier, do better. Please hire professionals who actually care about their passengers.

I'd recommend steering clear

We had a nightmare with Frontier Airlines at Salt Lake City Airport. Our flight got delayed for hours, and nobody bothered to explain why. We kept asking the staff, but they just shrugged us off. It was really frustrating because we had planned this vacation and drove over three hours to catch the flight. The delay messed up our entire schedule, and by the time they decided to help us, the next flight was two days away. No hotel or meal vouchers were offered, nothing at all. We had to shell out $1,500 for new flights with another airline and cover hotel costs ourselves. Frontier's customer service was a joke and left us stressed and out of pocket. Never flying with them again, and I'd recommend steering clear.

Flying with Frontier was a

Flying with Frontier was a bit of a saga. I mean, I get it, airlines can have off days, but this was something else. We got to the airport with plenty of time to spare, thinking everything would go smoothly. But when we tried to check our bags, there was a hiccup. The customer service rep seemed just as frustrated as us, struggling with the system that just wouldn't cooperate. Apparently, it froze or something, and there was nothing she could do. Felt like a scene out of a movie where you know what's coming next. Not the best experience, and honestly, kind of a letdown. Hoping for a smoother flight next time!

Flying with Frontier was quite

Flying with Frontier was quite an unexpected adventure. I booked them last minute after my original flight got canceled. Right off the bat, being a non-American citizen meant I couldn’t check in online, so I had to fork out an extra $25 just to check in at Tampa. The seats were super cramped, and every little snack and drink came with a price tag, starting at $4.99. The return flight was a mix of chaos and confusion. We got delayed an hour because a flight attendant, who wasn’t in the best mood, kicked off a passenger for taking out his vape. To top it off, once we landed, we were stuck on the runway for 90 minutes. No water, lots of restless kids, and zero communication about what was going on. Not a trip I’d want to repeat.

Flying with Frontier Airlines was

Flying with Frontier Airlines was a real mess. I tried checking in online and through their app, but both just kept glitching. When I got to the airport, I thought the staff would help, but they just ignored me. I had to explain my problem three times before anyone even considered helping me out and giving me my boarding pass. I mean, shouldn't getting basic assistance be a given? I felt like I was begging just to get on my flight. It was such a hassle and left me really disappointed. Definitely not flying with them again.