Overzicht beoordelingen

FastoolNow.com heeft een 3.8 - sterrenscore van 11 beoordelingen, wat wijst op een laag niveau van klanttevredenheid!

5 sterren
6 beoordelingen
4 sterren
2 beoordelingen
3 sterren
0 beoordelingen
2 sterren
1 beoordeling
1 sterren
2 beoordelingen
Beoordeling (1.0)

Over het bedrijf

With over 30 years of expertise in the construction tool industry, FastoolNow.com is a family-owned and operated business based in Michigan. Beyond online sales, customers can explore products firsthand at their showroom, enhancing the buying experience. As a proud member of STAFDA, FastoolNow.com is dedicated to meeting diverse tool needs. Their commitment to quality and service has solidified their position as a reliable resource for construction tools. Whether online or in-person, FastoolNow.com stands ready to serve customers with a comprehensive range of tools backed by decades of industry knowledge.

Key Details:

  • Location: The company is headquartered in Wayland, Michigan, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2008.

Beoordelingen van klanten

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(5.0)
Overall grate experience.
door Dustin

Overall grate experience. The electrical cord reel they sent me was defective. I put in a claim and a new one was sent. I'd buy there again. Thank you for a grate experience.

Reageer als Bedrijf
(4.0)
The company's customer service
door Terry

The company's customer service representatives addressed all my inquiries and assisted us in finding solutions to resolve our issue.

Reageer als Bedrijf
(5.0)
Austin was quick to answer my questions
door Mark H

Austin was quick to answer my questions about RamBoard products. He understood what I needed, assisted me in canceling an order and placing a new one on the same day, and the product arrived within the specified timeframe.

Reageer als Bedrijf
(5.0)
FastToolNow is a great choice
door Jason

FastToolNow is a great choice for foundation crack repair materials. Their prices are good, delivery is fast (took about 5 days to get to me in CA), and their customer service is reliable. Whenever I need these materials, I always turn to FastToolNow because they offer a solid service.

Reageer als Bedrijf
(5.0)
This company is noteworthy, offering
door Dan

This company is noteworthy, offering reasonable prices alongside commendable services and swift shipping. I anticipate engaging in future transactions with them.

Reageer als Bedrijf
(4.0)
We require six electric hose reels.
door Anonymous

We require six electric hose reels. The first reel has been successfully delivered. However, the delivery schedule for the remaining five has become problematic, with two expected in the next two weeks and the remaining three slated for the end of March, possibly. While acknowledging that factory output is beyond your control, this delayed delivery poses a concern for our timeline.

Reageer als Bedrijf
(5.0)
Impressive prices, swift delivery
door David Duncan

Impressive prices, swift delivery (received my order in just 5 days in CA), and top-notch customer service make FastToolNow my go-to for foundation crack repair materials. Their efficiency and quality make them the ultimate choice.

Reageer als Bedrijf
(1.0)
I've been a loyal customer of
door Shane Matt

I've been a loyal customer of fastoolnow for years, relying on them for my business supplies. Unfortunately, my recent order was a letdown – it arrived incomplete, and attempts to resolve the issue through contact have gone unanswered. The service, once seamless, now leaves much to be desired. Disappointing experience, hoping for a swift resolution.

Reageer als Bedrijf
(5.0)
Appreciate the prompt service; will
door Bryan Corrigan

Appreciate the prompt service; will certainly rely on your resources for future equipment replacement parts. Coming from Canada, the efficiency is noted and valued.

Reageer als Bedrijf
(2.0)
I gave them a 2 for their quick
door sam nickell

I gave them a 2 for their quick response to the missed pic product. The first order was incorrect size threaded rods of 1/2" instead of ordered 3/8". Nuts and washer were correct size. They quickly resent at no charge 4 more rods that were again 1/2" wrapped with a printed 3/8" tag. The rod size has been confirmed at the local hardware store. Decided to oversize my project but had to purchase 1/2" nuts & washer that costed $40.00 for I just want to be done with this project! Good service but poor product markings twice.

Reageer als Bedrijf
(1.0)
As a long-time client of fastoolnow, my business orders have generally been smooth
door Kevin Valdes

As a long-time client of fastoolnow, my business orders have generally been smooth. However, the latest order was incomplete, and attempts to contact them for resolution have been met with silence. Disappointed with the unresponsiveness, as it deviates from the usual positive experience. Hoping for a prompt resolution to the issue to maintain the trust built over the years. Communication and timely problem-solving are critical aspects that contribute to a positive client experience, and I anticipate a swift and satisfactory resolution from fastoolnow.

Reageer als Bedrijf

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