Beware, folks!
I've used Airbnb for almost a decade without any issues, but recently things took a turn for the worse. Booked a place that turned out to be a disaster, and the host was cool about refunding me fully. But Airbnb? Not so much. They kept their fees, even though the booking was canceled. Felt like they just snatched $400 from me. It's really disappointing to see this side of them after all these years. Now I'm skeptical about using them again. Trust got shattered big time. Beware, folks!
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