Noon.com

Ordered a product with

Ordered a product with high hopes for next day delivery, but my experience was disappointing. Despite numerous calls to customer support to secure timely delivery, they not only failed to meet the promised date but also prolonged the delay. Frustrating and unfulfilling customer service experience.

Man, Noon 15 really dropped

Man, Noon 15 really dropped the ball. They randomly canceled my order, claiming the driver called, but trust me, my phone stayed silent. The coupon I was supposed to use got snatched away in the canceled order mess. Customer service? Rude and useless, couldn't fix the code issue for the life of them. No way I'm giving this platform another shot. Total letdown.

I'm all hyped up for an express

I'm all hyped up for an express delivery of my shiny new washing machine, right? Got a message saying it's coming on December 6th. Cool, cool. But hold up, 4 pm rolls around, and no washing machine in sight. Call up customer service, and they hit me with a "shipment's not today" bomb. What in the world, right? From 4 pm to 11 pm, I'm stuck on the phone, and all I get is a whole lot of "SORRY." They promise a supervisor call-back, and guess what? Midnight strikes, and still no call. They tell me they're in a "meeting" at 10:30 pm. Midnight meetings? Seriously? Worst customer service vibes, and they're just pros at raising complaints and telling me to chill for 48 hours. Hey, how about updating that website of yours with accurate delivery info? If you can't swing the service on time, just don't tease us with it. Simple, right?

My delivery is playing hide and

My delivery is playing hide and seek for 9 whole days now, and all these folks can do is "raise a complaint." Can't get a hold of the warehouse, can't reach the delivery team, and no updates coming my way. It's beyond ridiculous! Just moved to Abu Dhabi, trying to set up my new place, and they're messing it up big time. Not gonna be throwing any more cash their way, that's for sure. First and last dance with these guys.

Oh, what a headache! Ordered

Oh, what a headache! Ordered a washing machine on Nov 27, and it was supposed to be delivered by the 29th. But guess what? It's MIA. Seller claims they handed it over to Noon on the 27th, but when I called Customer Care, it's like they're playing hide and seek with my washing machine. No idea where it is! Customer care? They're as clueless as I am. Can't track the shipment, can't contact the courier team – basically, they're giving me the runaround. Raised a complaint and requested a call back, but it's like my pleas are falling on deaf ears. Seven calls yesterday, and all I got was the same "wait and see" response. Worst customer care experience ever. If anyone can expedite this delivery mess and get my washing machine here pronto, that would be awesome!

Cancelled my order and NOON

Cancelled my order and NOON customer service team mentioned it will be reversed within 48 hours,but still no refund after checking with bank too still no refund,Irony is that recieved confirmation mail on the amount reversal from NOON team,Someone help and resolve this issue..

My experience with Noon

My experience with Noon has been the worst ever. They provide very irresponsible and bad-quality service online. I strongly advise people not to buy from Noon, as they do not resolve problems after delivering the product. I've been following up for the last 7 days, and they keep saying they need more time. It's been 7 days, and sitting in the office, they cannot resolve the problem. It's very frustrating. They gave us a manufacturing defective piece, and now they are not taking responsibility for resolving the issue.

disappointed!!!

I am extremely disappointed with this company. I had requested for my delivery address to be changed, but they failed to actually make the change. It's frustrating because they claim to have excellent customer service, but in reality, they are just all talk and no action. This will definitely be my last time using their services.

I was promised by not one

I was promised by not one, but three agents on the phone that I would receive my delivery because it was already out for delivery. However, none of them followed through and no courier even bothered to call me. To make things worse, I had to go to Al Ain the same day and I was counting on my delivery. Needless to say, I was completely disappointed with the company's lack of professionalism and reliability.

it was supposed to have this

it was supposed to have this Noon warranty thing, but then all of a sudden, they changed their policy! Can you believe it? They're making me take the fan myself to the service center to get it fixed. Like, what the heck? Before, they used to come pick it up, but now it's all on me. And they don't even care about their customers, man. They're just focused on making money. And get this, every time I call customer service to complain, I gotta say the same dang thing over and over again. And they promise someone will call me in 48 hours, but even when they do, it's just the same old story. I ain't ever buying from Noon again. They don't sell good stuff anyways. My fan's been fixed like three times and it's still messed up.

this company sucks.

this company sucks. I ordered a cupboard and it came with a freaking broken glass. I've been bugging them non-stop, but they won't give me a replacement. Like seriously, what kind of product and customer service is this? Major disappointment.

I bought a Samsung Galaxy

I bought a Samsung Galaxy S24 Ultra from Noon for 3175 AED, but it turned out to be faulty. Returned it, but they sent me the same phone back! Didn't even open it, just returned it again. Been chasing their customer service for five months now (Ref no. 6599182). Every time, same story—no proper answers, calls dropped halfway. Now they're telling me the return period is over and I can't get my money back. Seriously? This is beyond frustrating. Got all the emails and call logs to prove it. Each call took 30 minutes but still no resolution. Noon’s customer service is a nightmare. Won't be buying from them again. Just want my money back!

I bought this LG OLED

I bought this LG OLED TV on October 1st, and it never turned on. After many tries, I finally got the warranty claim approved by LG on October 19th. On October 22nd, I sent the approval report to Noon, but they still haven't given me a replacement. Every time I call, they say they're "checking approval with LG," even though it's already approved. It feels like they're just giving me the runaround. I'm really frustrated and disappointed. I just want my replacement TV or at least some honest communication. Think twice before trusting Noon with your money—they seem more interested in stalling than actually helping.

I downloaded this app expecting

I downloaded this app expecting good service, but it’s been a mess. Last time I ordered, the rider showed up and said he didn’t have change for my cash payment. He took my money and promised to come back with the change. Guess what? He never did. And the store is only 3 minutes away! Tried reaching out to customer service, but they were no help at all, just gave me generic responses. It’s like they don’t care about fixing the issue. Really frustrating experience, and I don’t think I’ll be using this app again.

I got a phone from

I got a phone from Noon a few months ago, and it was working fine until the screen started acting up. After just four months, the screen completely died. I reached out to their customer service for a warranty claim, and they took my phone for repairs. When I got it back, not only was the screen still not fixed, but the back was cracked too! Tried to get some help, but nobody seemed to care or take responsibility. Honestly, their products are poor quality, and their service is even worse. It's like they don't care about their customers at all.

Bought a Microsoft license on

Bought a Microsoft license on Noon, big mistake. They say it's a lifetime license, but you gotta activate it within 15 days. Who even reads the fine print? I missed the deadline and lost the license for good. No way to get it back, no warnings, nothing. It's super misleading. When you hear "lifetime," you think you have time, right? Nope. Felt really cheated and frustrated. It’s like they’re hiding this important detail on purpose. If you’re looking for software, find a more honest seller. Noon just isn’t clear about their terms.

Went to a Raiders game,

Went to a Raiders game, and while the team spirit was through the roof, something felt off. It's not the players—they're giving their all. But the management? Not so much. Feels like they’re not backing up the team as they should. You can see it in how the players interact, sometimes looking a bit lost or frustrated. A little more support from the top could really boost everyone's morale and performance. Just some timely feedback and listening to concerns might make a huge difference. Still love the Raiders, but I wish the management would step up their game. Small changes could make a big impact.

I had a terrible experience

I had a terrible experience with Noon. I often shop online, but Noon really let me down. They totally cheated me. I reached out to their customer service, and they acted like it was no big deal. It's frustrating and honestly, quite disappointing. I wish someone from their management would call me to sort this out. My number is 0528417228.