GEEK STUDIO INC

4.7

79 beoordelingen
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94%

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Over GEEK STUDIO INC

Geek Studios stands as a prominent service provider in the realm of help desk and IT solutions. They cater to a diverse clientele, serving small, medium, and large-sized businesses, as well as home consumers across the nation. Their comprehensive services encompass a wide range of IT solutions, offering expert assistance and support tailored to meet the unique needs of each client. With a commitment to excellence, Geek Studios ensures that businesses and individuals can rely on them for all their IT-related requirements. Their widespread presence and versatile offerings make them a trusted choice in the field of IT support and solutions.

Key Details:

  • Location: The company is headquartered in Libertyville, United States.
  • Founders: Mr. Paranjyothi Umapathy is owner of GEEK STUDIO INC.
  • Foundation Date: The company was established in the year 2015.

Geek Studio review: remote IT support, device setup and computer troubleshooting

Geek Studio is a US IT support and consulting provider based in Chandler, Arizona, serving home users and small, medium and larger businesses. This Geek Studio review covers remote technical support, computer troubleshooting and selected hardware or software sales rather than manufacturer warranty service. The company works with Windows PCs, laptops, printers, browsers, email, networking equipment and peripherals and also lists digital marketing and web-related services. Support is offered in English and can involve remote-access software installed on the customer’s computer.

IT support, troubleshooting and service plans

Core services include system optimization, virus and spyware troubleshooting, printer setup, email configuration, browser issues, networking, new-computer setup and problems involving hard drives, memory, sound or video cards and scanners. The company can sell support as a per-problem service or as a term plan covering multiple problems during the selected period. Its store also lists third-party laptops, desktops, printers and security software.

Geek Studio’s booking interface currently shows time-based examples such as $49.99 for 15–30 minutes, $99.99 for 30–45 minutes and $119.99 for 30–60 minutes, although the actual booking summary can vary with the selected issue and service scope. The terms exclude programming, software development, product training and manufacturer warranty replacement from ordinary remote-support work.

Payment, cancellation and refund conditions

Service starts when the customer signs up and payment is realized. Geek Studio’s refund policy allows a customer to request cancellation within 14 days, but any refund is partial and excludes a one-time $149.99 registration charge. The same policy states that refunds are not available after 14 days.

Term-plan rules use an additional formula when a customer terminates before the full term: the refund is limited to the lesser of a prorated amount based on unused months or 75% of the total amount originally paid. A technical issue can be considered resolved even when the final conclusion is that the problem requires a vendor upgrade, is a hardware fault or involves a known incompatibility. Remote support can also require the customer to obtain cables, software or other components separately; those purchases are outside the support fee unless specifically included.

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  • M

    M Conway

    1 beoordelingen

    United States

    Man, what a journey with

    Man, what a journey with my printer! It just stopped working, flashing some error mode. So I called up the support team and got James Wilson on the line. He was really patient and walked me through the initial steps. But there were all these things on the screen because I clicked something wrong. Then Gary jumped in and tackled that mess. And just when I thought it couldn’t get better, Henry came along and did his magic. Now, my printer’s up-to-date and running smoothly. Can’t express how grateful I am for all their help. Big thanks to the whole team for sorting everything out!

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  • H

    Hoover..

    1 beoordelingen

    United States

    I walked into the store

    I walked into the store feeling a bit lost about how to deal with my printer issues. Jeff was there, ready to help, and he was just great. He showed me exactly how to position the cartridge, explaining every step without losing patience, even when I kept repeating my questions. He was super calm and made sure I understood everything about the new files he installed. He even gave me a tip on picking up the pink cartridge since the old one wasn't working right. It's rare to find someone so willing to help without rushing you. Jeff made the whole process much more manageable and kind of fun, actually.

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  • D

    Dunnington

    1 beoordelingen

    United States

    Great stuff

    I recently had a great experience with a technician named Henry. He really knew his stuff, diving right into the tasks with a swift pace. There was quite a bit to get done, but he handled it all super efficiently. What impressed me most was how he took the time to explain everything in detail. I'm crossing my fingers that I can remember all the info he shared! It's rare to meet someone so professional yet approachable. Henry definitely made things easier for me, and I'm grateful for his help. If you ever need a technician who knows their stuff, Henry's your guy!

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  • R

    Ray

    1 beoordelingen

    United States

    I walked into the repair

    I walked into the repair shop with my computer acting like it had a mind of its own. Honestly, I was a bit lost and didn’t know where to begin. Then I met Jessica. She was super patient and took the time to understand all the quirky issues I was facing. It’s like she spoke the computer’s language or something! Not only did she fix everything, but she also explained the problem in a way that even I could understand. I couldn't have figured it out without her magic touch. It’s a relief knowing there’s someone I can trust with my tech troubles. Big thanks to Jessica for saving the day!

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  • D

    David

    1 beoordelingen

    United States

    I walked into this tech

    I walked into this tech mess, feeling completely lost, and then George stepped in like a superhero. He was there when I needed him, quick to respond and always available, like he knew exactly what was going on with my chaotic situation. His expertise was evident, and he wasted no time getting to the root of the problem. Before I knew it, everything was sorted out by the end of the day. I can't express enough how much I appreciate his help. If you ever find yourself in a bind, George is your go-to guy. He really knows his stuff and gets things done fast. Highly recommend him for anyone needing tech assistance!

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  • S

    Sawoya..

    1 beoordelingen

    United States

    I just gotta share how

    I just gotta share how awesome the support team was with my recent issue. Seriously, I was kinda lost with the whole situation because, let's be real, tech stuff isn't my strong suit. I reached out, half-expecting to be more confused, but they totally surprised me. The support person was super patient and explained everything in a way that even I could get. They didn't make me feel dumb or anything, which was a relief. By the end of it, my problem was sorted and I felt way more confident. It's not every day you come across service like that. Big shoutout to the team for being so understanding and helpful!

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  • M

    Moses

    1 beoordelingen

    United States

    I’m definitely pleased

    You know, Geek Studio was a real lifesaver. I was feeling a bit lost with this tech stuff, but the customer rep was super friendly and really knew their stuff. They didn’t just answer my questions; they actually took the time to explain everything to me. It felt like they went out of their way to make sure I understood each step of the installation. I was so impressed with the service and how quickly they responded to my inquiries. It's rare to find a company that genuinely cares about their customers and is willing to go the extra mile. I’m definitely pleased and would recommend them to anyone needing tech help.

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  • T

    T Miller

    1 beoordelingen

    United States

    Big thanks to George!

    I had a bit of a nightmare with my computer getting hacked, and I was completely freaked out. Luckily, George Davis came to the rescue. He not only fixed my computer but also added extra layers of security to make sure it wouldn't happen again. I felt a huge sense of relief afterwards. The way he handled everything was so professional and kind, it really put me at ease. It's rare to find someone who combines technical skill with genuine care, but George nailed it. Now my computer runs smoothly and I feel safe using it again. Big thanks to George!

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  • C

    Culberson

    1 beoordelingen

    United States

    I had a pretty rough

    I had a pretty rough time when I got hacked because of my own silly mistake. Geek Studio came to my rescue and totally saved my identity. These folks know their stuff and worked their magic to fix everything. I can't express enough how grateful I am for their help. If you ever find yourself in a jam like I did, Geek Studio is the team you want on your side. Highly recommend them to anyone who needs a tech lifeline!

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  • T

    Tim S

    1 beoordelingen

    United States

    I called to get help

    I called to get help with a printer I bought, and I ended up having a really good experience. The technicians were super knowledgeable. They even found a virus on my computer, which I had no clue about. They told me what the virus was called and then installed a firewall to protect my computer. They got rid of the virus too. I usually worry about being taken advantage of, but these guys seemed pretty trustworthy. Still a bit skeptical, but I appreciate their help. Overall, they did a good job and I feel a bit more secure now.

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  • M

    Melvin

    1 beoordelingen

    United States

    I was really struggling with

    I was really struggling with my printer and internet protection. Couldn’t figure out the problem at all. Then these guys stepped in and were super kind and helpful. They explained everything in a way I could understand and showed me exactly what was wrong. It's been a real blessing to get this kind of support. Now my printer's up and running, and my internet is secure. It’s rare to find such great service these days. Really appreciate all the info they shared to help me run things smoothly. Feels good to know I can rely on them if I run into any more tech issues.

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  • B

    Barbara

    1 beoordelingen

    United States

    I reached out to Geek Studio

    So I reached out to Geek Studio when my computer was all messed up with hackers, and wow, they were amazing. They basically held my hand through everything I needed to secure my computer. They even got rid of all the hackers on my phone and computer. It was like magic. If you need real help and want to feel safe, definitely call Geek Studio. Now I can chill without worrying about losing my stuff to hackers. Big thanks to Geek Studio!

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  • J

    Jill Prescott

    1 beoordelingen

    United States

    This company is a total rip-off

    Man, this company is a total rip-off. My 82-year-old mom got charged over $700 for a so-called "fix" that wasn't even needed. They totally scammed her! Thankfully, I found out the same day and we managed to cut off all communication with them. Seriously, avoid this place like the plague. They're just out to take advantage of people.

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  • H

    Henderson Kerr

    1 beoordelingen

    United States

    I had to deal

    I recently had to deal with some tech issues and, honestly, was a bit lost. Being a senior with limited computer know-how, I was worried. But then I reached out to this team. Mr. Henry and the rest were just fantastic! They were super patient, really professional, and took their time to help me and my family sort out our system and equipment problems, like our stubborn printer. They never made me feel bad for not knowing stuff and really went the extra mile. It felt like they genuinely cared about getting things right for us. If you need help with tech, these are the folks to talk to!

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  • G

    Grotemeyer...

    1 beoordelingen

    United States

    I had an issue with

    I had an issue with a scam today and George Davis was a lifesaver. He was incredibly patient and really took the time to walk me through everything. It's not often you find someone who is not only helpful but also takes the time to educate you on what's going on. However, I must say the price they charged is just too high, especially for someone like me who is elderly and dealing with chronic illness. It feels unfair to be hit with such a big bill on top of everything else. Overall, George was great, but the cost is just not reasonable.

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  • L

    LINDA

    1 beoordelingen

    United States

    Today was a rollercoaster with

    Today was a rollercoaster with my computer acting up, but George came to the rescue. Super friendly and really understood my tech struggles, he was so patient with my lack of tech skills. George walked me through every single step, making sure I got it. You could see he really wanted to fix my issues and didn't give up till everything was sorted. Honestly, his dedication was impressive. If anyone deserves a shoutout, it's definitely him. Thanks a million, George!

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  • C

    Chris

    1 beoordelingen

    United States

    I had some trouble with

    I had some trouble with my computer and printer, so I decided to give Geek Studio a shot. At first, I was pretty hesitant because they seemed a bit intense, but they quickly won me over. Sam and Henry really know their stuff. They kept at it until all my issues were sorted out, which I appreciated. They were detailed in their explanations and didn't just rush through things. I felt more confident about my tech by the end of it. If you're looking for someone who actually takes your concerns seriously and doesn't give up, Geek Studio is a solid choice.

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  • D

    David

    1 beoordelingen

    United States

    Woke up today to a

    Woke up today to a nightmare – some hacker was trying to get into my computer. Panicked, I called Geek Studio, and honestly, they were lifesavers. In just a few minutes, George, the tech guy, jumped into action. He worked so fast and managed to secure all my personal and business info before the hacker could get their hands on it. George set up some programs to keep my info safe for good. Can’t believe how quick and efficient he was. Super grateful to Geek Studio for having my back. Feels like I can breathe again. Thanks a million, Geek Studio!

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  • B

    Barbara

    1 beoordelingen

    United States

    I had this tech service

    I had this tech service and totally forgot about it, mixed it up with Geek Squad. Let me tell you, it was a game-changer. My computer was acting up, wouldn’t connect to the printer, and Geek Squad couldn’t fix it. But George from this service? He nailed it. Not only did he fix my computer, but he also got my husband’s machine running smoothly. And the best part? He had so much patience, even after my husband kept interrupting with questions and concerns. Honestly, I don't know what we would've done without George. Highly recommend this service for anyone needing reliable tech support.

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