zZounds.com Beoordelingen - 6

This company deserves extra praise

This company deserves extra praise; it's among the finest I've ever dealt with. From their excellent support to quick shipping and flexible payment plans without credit checks, everything is spot on. I’ve bought 5 guitars from them in the last 3 years, and they arrived just as quickly, if not quicker, than Amazon. I'm now a dedicated customer for life. Thank you, Keith Kane.

I don't get all the negativity.

I don't get all the negativity. I bought a Taylor Rosewood GS Mini-e Plus on Monday around noon, and it got here in under 24 hours. Just 15 minutes after buying it, I saw the same guitar cheaper at another store. I called Zzounds customer service, and after checking the lower price, they gave me a refund right away.

Excellent company

Excellent company with fantastic payment plans and reasonable prices for gear. I've been a customer for years, and neither I nor my friends/bandmates have encountered any problems. We've accumulated plenty of gear. It's worth mentioning their exceptional customer service—I'd rate them six stars!

Zzounds is just wonderful!

Zzounds is just wonderful! Whenever I had to contact customer service, they were great and helpful. My go-to spot for musician stuff!

All of the online gear retailers are about the same.

All of the online gear retailers are about the same. The pricing is same, shipping, return policy's all pretty much the same. The only thing that differenciates between them is product selection and finance options. ZZounds and their sister company AMS offers the best financing hands down. 0% for up to a year with no credit check. Perfect for people with no credit or bad credit. Their selection is fair. They list most of the better brands on their site, but half of what they list they don't have on the shelf. I'd been watching a Sire bass on their site for 6 months. They never got one. They just changed the arrival date of a new shipment every month on the site. I got sick of waiting and bought it from Sweetwater. Just this week I saw the newest hottest bass pedal from Line 6 finally become available for sale. They put an arrival date of April 5. I looked on the site and as expected the arrival date moved from April 5 to May 27. So I checked my order status. Back ordered! So I'm waiting for 9AM to call them and cancel the ordered. Every major online retailer has them on the shelf. I'll just put it on a credit card. They're not honest. They claim to be "Americas top Music Retailer". That over a puff piece article in Newsweek magazine. Newsweek? All the legitimate review sites place them at a 2 of 5 stars. It's what they deserve. If they have what you're looking for on the shelf and 0% financing for how ever many months they give you, go for it. If it's not on the shelf don't waste your time. They're just trying to take you out of the market.

ZZounds sometimes reduces credit with no reason.

ZZounds sometimes reduces credit with no reason. I paid on time and bought thousands of dollars worth of stuff. Recently, they said I couldn't use credit anymore. Their "No Credit Check" plan might deny you if your credit changes while a customer. Maybe they sell credit to a third party. They make profit like others say. They sell used and poor-quality items as new at full prices. They sell returned items as new. They're not helping you. They sell B-grade items at full price. That guitar that sat for two years at Guitar Center might end up at your door "as new." The stories of needing to send items back are true. Use a different company or save your money.