United States 200 Vanguard Boulevard Mail Stop G 15 Malvern 19355
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Vanguard.com heeft een 2.6 - sterrenscore van 7 beoordelingen, wat wijst op een laag niveau van klanttevredenheid!
5 sterren
1 beoordelingen
4 sterren
1 beoordelingen
3 sterren
1 beoordelingen
2 sterren
2 beoordelingen
1 sterren
2 beoordelingen
K. Burn
1 beoordelingen
United Kingdom
It's clear that the Vanguard team puts people
It's clear that the Vanguard team puts people first, not just profits. I saw this during my call with Justin today. He walked me through the online steps I wanted to take and paid close attention to what I needed, offering great service that felt personal and specific to me.
Jonny SurferTea
1 beoordelingen
Jack's help was invaluable
Changing my account number required several calls, but Jack's help was invaluable. His assistance was not only quick but also marked by politeness and efficiency. Although the wait in the queue spanned different days, once connected, the service was commendable. Kudos to Jack for making the account update process smooth and ensuring a positive customer experience.
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Bryan
1 beoordelingen
The ETF costs are good, and they
The ETF costs are good, and they have a nice selection of products. But sometimes the advisor support is lacking, and their online tools have been getting worse. After 10 years, it seems like they're not as focused on helping customers anymore. Maybe they're struggling because they've been so successful.
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David B.
1 beoordelingen
Vanguard seems to be going off track.
Vanguard seems to be going off track. I've been with Vanguard for 22 years, but now they seem more focused on hiking their fees than ensuring their website works well on 8/05/24, a major market crash day. Their customer service has also declined over the years. Research thoroughly before starting an account with Vanguard.
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W.R.
1 beoordelingen
Often, it's a hassle to log into your account
Often, it's a hassle to log into your account, and making a trade becomes a challenge once you finally get in.
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Ryan
1 beoordelingen
My attempt to seek assistance in finding a form on the website resulted in the worst customer service experience imaginable
My attempt to seek assistance in finding a form on the website resulted in the worst customer service experience imaginable. The agent was unable to guide me, refused to transfer me to a manager, and the entire call proved to be a complete waste of my time. A frustrating encounter that left me dissatisfied with the lack of support and unhelpful service.
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Regular Pleb
1 beoordelingen
In stating their commitment to
In stating their commitment to long-term goals over short-term gains, they won't let me invest in a spot bitcoin ETF. After looking into Bitcoin's history, it's evident that it's the future of finance. Bitcoin's track record supports this, but they limit options, pushing customers to seek alternatives. Quite disheartening.
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Yelp
United States 200 Vanguard Boulevard Mail Stop G 15 Malvern 19355
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Vanguard.com is 1 van 0 beste bedrijven in Beleggen op RealReviews.io
Vanguard, a community of 50 million investors, has been reshaping the global investing landscape since 1975. Founded on the principle of helping investors achieve their goals, Vanguard's unique investor-owned structure aligns with shareholders' interests. This distinctive approach ensures a singular focus on investors' needs, allowing decisions, including cost management, to prioritize client benefits. Vanguard's commitment to low costs and a conflict-free structure reinforces the alignment of their goals with those of their investors, whether saving for a home, college, or a comfortable retirement. The value of ownership lies in Vanguard's dedication to putting investors first.
Key Details:
Vanguard, a community of 50 million investors, has been reshaping the global investing landscape since 1975. Founded on the principle of helping investors achieve their goals, Vanguard's unique investor-owned structure aligns with shareholders' interests. This distinctive approach ensures a singular focus on investors' needs, allowing decisions, including cost management, to prioritize client benefits. Vanguard's commitment to low costs and a conflict-free structure reinforces the alignment of their goals with those of their investors, whether saving for a home, college, or a comfortable retirement. The value of ownership lies in Vanguard's dedication to putting investors first.
Key Details:
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