Your service helped my family and me to travel
Your service helped my family and me to travel quite well from Barcelona to Montserrat. The tickets offered a good choice of entry options that made it easy to see the important sights. The lunch was also great, with nice quality and amount. To sum up: good value for the price! THANK YOU!
However, we did face a small issue with the catalan staff member at the information point who gave us the tickets. Our group of 9 had only 3 English speakers, and no one knew Spanish or Catalan. The worker asked me if we wanted the cable cabin or the cog train. I picked the cog train, and he gave me 9 tickets and a printout of the time schedule, crossing out the cable cabin option.
When we got to Montserrat and tried to board the cog train, we found out not everyone could go. We soon discovered that 4 tickets were for the cable cabin and only 5 for the cog train! It would have been fine if both options started from the same place. But the cable cabins had their starting point one station before, with the next chance to return being an hour later! We had a very tough moment, as the cog train was just about to leave...
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