Santander is a very poor Bank.
Santander is a very poor Bank. First off, in 2023, I switched from paper statements to online ones... two years later, I'm still getting paper ones. I can never get ahold of anyone, and when I call, I'm always put on hold. Visiting the branches is no help either since their hours are not suitable for anyone who works full time. They shut at 3:00pm on weekdays and 12:30pm on weekends. Recently, I got a text saying they're stopping my text alerts. I’m a POA for my mother and manage her account while working full time and caring for her. Santander is a joke – no one to talk to, and their store hours are ridiculous. Get your act together, Santander, and make your branches more accessible. Also, the ongoing issue with my paper statements feels like a serious data breach! The date I have to set for the "date of experience" isn’t fully accurate as this has been going on since April 2023!!!
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