As someone who's been in
As someone who's been in management for years, I believe that having happy employees makes for great customer service. My experience with Amanda confirmed this. She communicated clearly and anticipated my needs well. Even though I'm a new customer, consistent and skilled representatives like her show that her employer must be doing something right. Employees who know their role well and are dedicated reflect well on the company. It's impressive, especially for such a new company.
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