AllConnect.com Beoordelingen - 75

I had the pleasure of interacting with one of your Customer Care Associates

I had the pleasure of interacting with one of your Customer Care Associates, and I must say, the experience was exceptional. When I visited the official website of the internet provider I was interested in, their base price was listed at sixty-five dollars. However, your associate not only started the price at forty-nine dollars and ninety-nine cents but also managed to secure an additional ten-dollar discount from the total. The associate was not only informative but also incredibly patient throughout the process. Although I regret not knowing his name, I can provide my order number, 27679937, which might help identify him. I usually don't respond to review requests, but in this instance, I am more than happy to leave a glowing review. The outstanding service I received deserves to be acknowledged. Thank you.

Super customer support

I recently called customer support and honestly, it was such a relief. The guy on the phone was super patient, like, he really took his time with me. I’ve dealt with other support before, and it's usually rushed and confusing, but this time was different. He explained everything in a way that actually made sense, and he seemed to really care about what I needed. It felt like he was genuinely focused on helping me rather than just ticking off a checklist. Usually, I dread calling support, but this experience was surprisingly pleasant. It was refreshing to have someone who was willing to take the time to actually help. Huge thanks to the team for making this experience so much better than I expected!

Highly recommend reaching out to him if you need assistance!

I recently had the chance to interact with Jay from the company, and let me tell you, he was a breath of fresh air. Jay was super polite and knew his stuff, making the whole process a breeze. It's not every day you come across someone who's both straightforward and friendly, which made everything feel simple and smooth. He laid out all the options for me, explaining the details in a way that actually made sense. I walked away feeling informed and confident, which is a rare feeling when dealing with customer service. Overall, Jay made the experience as pleasant as it could be, and I genuinely appreciated his approach. Highly recommend reaching out to him if you need assistance!

Incredible experience

I recently had an incredible experience with a rep whose name I can’t recall, but he mentioned it was French. This guy was just so warm and trustworthy, you know? It’s rare to find someone who genuinely cares about your concerns, but he really stood out. I was moving from an apartment to a house, and he gave me loads of useful advice that made the transition smoother. I didn't even realize how much I needed those tips until he shared them. Honestly, it’s been years since I’ve received such top-notch customer service. His friendly demeanor and helpful insights really made my day. Definitely one of those experiences that restore your faith in good service.

I had a pretty amazing

I had a pretty amazing experience with Spectrum the other day. I called in with a problem and the representative was just fantastic. We were on the phone for about an hour, and they were so patient and helpful, really going out of their way to make sure everything was sorted. It's not often you find someone who genuinely seems to care about helping out the customers, but this person was definitely one of them. It felt like they were more interested in making sure I was happy than just getting through the call. If more companies could be like Spectrum, dealing with customer service would be a whole lot better. Big thanks to Spectrum for the great service!

I had the most unexpected

I had the most unexpected chat while setting up my internet. I spoke with Kallen, a truly kind soul from South Africa. Our conversation took an unexpected turn as we discovered our shared faith and envisioned a future in heaven together. Kallen, whose name intriguingly means "keeper of the keys," handled my setup with such grace and ease. It's funny to think that one day we won't even need the internet when we're living with our Savior! But until that trumpet sounds, Kallen made sure my Xfinity internet was up and running smoothly. I’m grateful for his prompt and expert help, and for the brief but meaningful connection we shared.

I had this chat

I recently had this chat with a representative who was just fantastic. From the get-go, she was super sweet and courteous, really making sure to help me out with everything. I had quite a few questions, and she took the time to answer each one, no rush, no hassle. Honestly, she helped me find the best plan, tailored just for me, and even managed to get me a great rate. It felt like she genuinely cared about my needs and wanted to make sure I was getting the best deal possible. It's rare to find service like this these days, where someone goes above and beyond to help out. Definitely made my day brighter.

Thanks a million!

So, there I was, needing some help with my recent purchase. Called up customer service and got connected with this absolutely lovely lady. Right from the start, she was super friendly, like chatting with an old friend. We had such a great time talking; it didn't feel like a typical customer service call at all. She listened patiently and really made me feel valued, which is rare these days. It was refreshing to speak with someone who genuinely cared about helping me out. Honestly, I'd give her 10 stars if I could! It's experiences like this that remind me why I love this company. Thanks a million!

I called twice about getting

I called twice about getting internet, first on Mar 18 and then again on April 1. Both times I spoke with super enthusiastic ladies who made the whole thing easy and chill. The lady on April 1st completed my order and really took the time to explain everything so I could make the best choice. Her customer service was top-notch, friendly and she knew her stuff. Plus, she complimented me and said I sounded young, which made my day! It's nice to talk to people who are positive and know what they're doing. Totally satisfied with the experience and would recommend to anyone needing internet.

Just moved into my new

Just moved into my new place and needed internet fast. While browsing online, I stumbled upon COX. Gave them a call and got connected with this guy Sam. Let me tell you, Sam was a real character—super enthusiastic and polite, with a dash of humor that made the whole process kind of fun. He really took the time to understand what I needed and found the best deal for me, no upselling nonsense. Honestly, it felt like chatting with a buddy rather than a service rep. If you're looking for someone who actually listens and makes the process enjoyable, Sam's your guy. Big thumbs up for him!

I had a chat with

I had a chat with a rep, whose name slips my mind, but wow, she was something else. Super patient and really knew her stuff. She threw out some great advice and tips, really helped me out with my order. It got me thinking, why is she only a sales rep? With her skills, she should be in management for sure. She was so graceful and patient, it made the whole process smooth. I still think back to our fun conversation over the phone. Seriously, she deserves a big thank you for making everything so easy. Her help was truly appreciated, and I hope she gets the recognition she deserves!

I can't believe how much

I can't believe how much better life is without Spectrum! Our entire house is literally celebrating. We had been stuck with Spectrum for 40 years, and they wouldn't even change my due date by two days to match my paycheck. They just threatened to cut off our service. What a nightmare! But now, thanks to your amazing service rep, we finally have reliable service in Roxbury, CT. It's seriously life-changing. I feel free from their terrible customer service and ridiculous policies. Thank you so much for rescuing us from that horrible company. We're so grateful for the change!

The person I spoke to on

The person I spoke to on the phone was really nice and answered my questions honestly. They also made sure they were saying my name correctly, which doesn't always happen with other companies. They called me back quickly and sorted everything out within a few hours, even though they said it might take up to 24 hours. It was good to have the same person call me back and they remembered things I had said before. They're a great representative for your company, and I'm glad my first interaction was with them. It makes me confident that I made the right choice going with you.

Thanks to the team

Honestly, ordering internet service this time was a breeze, surprisingly smooth. The rep on the line got what I was saying about our Wi-Fi needs, no confusion at all. It’s rare to find someone who gets it right away, you know? They even waived the installation fee, which was a nice surprise. Everything was set up quickly and without any hiccups, and I was totally in the loop the whole time. Just feeling grateful for the straightforward service and looking forward to using the internet without any issues. Thanks to the team for making this so easy. Have a great day!

I thought I was calling

I thought I was calling EarthNet, but ended up talking to some broker instead. Wasn't too thrilled about it at first. But wow, the guy who helped me out was super knowledgeable. He had all the internet providers info right there and found me the cheapest plan. Saved me a ton of time since I didn't have to call around myself. Got my service from Spectrum just like I would've if I called them directly, but with a better deal than I saw on their website. Really mattered to me since I'm retired and gotta watch my expenses. Definitely would use this service again.

I was chatting with Katie

I was chatting with Katie the other day, and let me tell you, it was such a breeze! I threw quite a few questions her way, and she handled them like a pro, staying super calm and giving me all the info I needed. It was like having a friendly conversation rather than a typical customer service interaction. She compared three companies for me, just like I asked, and wrapped it all up in under 20 minutes. Her customer service skills were top-notch, and I felt really taken care of. If you're thinking about using this service, I'd definitely say go for it!

I walked into the store

I walked into the store with my head buzzing full of questions, wondering if I'd find the answers I needed. Just when I thought I'd be lost in a sea of confusion, this awesome service rep stepped in. He was a real lifesaver, answering every single question with patience and making sure I got what I came for. I mean, I had a ton of questions, but he didn't even flinch. It's a bummer I can't recall his name now, even though I scribbled it somewhere. Anyway, the whole experience was just top-notch. Kudos to the team for making it all so smooth and easy!

I walked into the store

I walked into the store, kinda unsure about what plan to choose. This guy came up to me, super friendly and professional, right? He explained everything in a way that made sense and was real patient with my questions. He didn't rush me at all. The best part, he hooked me up with a plan that fits my needs perfectly and even mentioned a $10 discount if I go for automatic payments. Felt like he genuinely wanted to help me rather than just make a sale. It's not every day you get service like that. Definitely left with a smile on my face.

I walked in expecting the

I walked in expecting the usual, but this place really surprised me. No deposit needed, which was a big relief. Everyone I talked to was super chill and easy to chat with. Felt like I was talking to friends, not just service staff. They were professional but in a very relaxed way, if that makes sense. They ended up giving me more than I expected, which totally saved my day. Seriously, I was in a bind, and they came through for me. Big thanks to the whole team, you all rock. Wouldn't hesitate to come back or recommend to others.

Definitely worth it

Moving was stressing me out, but Allconnect really came through. I just gave them my new address, and they did all the legwork finding providers for me. Saved me a ton of time and hassle. They quickly found a list of options, and I didn't have to spend hours comparing services myself. Honestly, it felt like having a personal assistant. I went from worrying about internet and utilities to having everything sorted in no time. They made the whole process smooth and super easy. If you're moving, definitely check them out.

I had a pretty smooth

I had a pretty smooth experience with this company. As a Vietnam vet, I've had my share of ups and downs, but dealing with them felt straightforward and honest. No hidden costs, which is a big relief! The representative I spoke with really knew their stuff and listened to what I had to say. It's not every day you come across someone who combines professionalism with genuine care. I really hope they keep up the good work, especially for us veterans. It's nice to feel looked after for a change. Highly recommend!

I had an amazing experience

I had an amazing experience with the customer service agent. She was super helpful and really listened to what I wanted. Instead of just giving me something she thought would be good, she actually found exactly what I needed. It was refreshing and so nice to work with someone who truly cared about my needs. The service was top-notch, and I felt really valued as a customer. Big thanks to her for making the whole process smooth and enjoyable. Can't say enough good things about the help I got!

I had a great experience

I had a great experience with the technicians who came to fix my stuff. They were super kind and really helpful. They made sure to keep me updated on everything they were doing. What really stood out was when one of them called his wife to say he'd be late because he had to finish the job first. That kind of dedication and responsibility is hard to find these days. It felt like they genuinely cared about getting everything right and making sure I was happy with the service. Thanks a lot!

We contacted Appliance Connection randomly

We contacted Appliance Connection randomly after doing an internet search. We worked with representative Danielle Coleman who made the process seemless, easy and super efficient in meeting our needs. We had ordered our dream stove in a quick manor after she had carefully answered all our questions and walked us though each step. Amazing customer service. We will be returning to Appliances Connection for all our appliance needs in the future.

Marco was very professional.

Marco was very professional. But Centry Link's advertising is misleading. When you change your address on mymove.com, it says Centry Link has a special offer: Free tech installation worth $129 and $55 monthly. Marco said it expired. I think it should be honored because that's how I was referred. Waiting a month for installation is not good. Why does it take a month?

I had to call twice, which was a bit annoying.

I had to call twice, which was a bit annoying. The first time, I got things ready for AT&T internet, but they said I had to pay a deposit. When I called back the next day to pay, they told me the service wasn’t even available in my area. At least the people on the phone were helpful both times. No issues with the way they talked to me.

Agent was nice and friendly.

Agent was nice and friendly. However, got wrong info about AT&T Fiber from the website. Can't change activation date by myself online. Need to contact call center, and that takes time. Also, this needs to hapen every month since I asked for activation in May 2026. I’ll deal with it.

I called to get service and it was as smooth

I called to get service and it was as smooth as can be, a rare find these days. Shawn assisted us and we’re scheduled for Saturday. We’re very grateful, so big thanks to Shawn for the help today, you’re a real lifesaver. You don’t know how much this means.

Summer from Columbia, South Carolina

Summer from Columbia, South Carolina was very helpful! She answered all my questions and made sure I had the information I needed. I think if more of your reps were like her, it would really help your business grow. Keep up the good work!

Your representative was outstanding and provided a fantastic experience

Your representative was outstanding and provided a fantastic experience. They were speedy, efficient, and incredibly friendly. If your product lives up to the standard of service they offer, you can count on me as a long-term customer.