AelfricEden.com

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Honestly, I think I got scammed

I ordered this thing and it took forever to arrive. When it finally got "delivered", it wasn't even to my address! The delivery address kept changing and at one point, some Canadian company called UniUni had it. I contacted Alefric Eden through multiple emails and they eventually offered to send me another package, but only if I paid for shipping. They sent me a link that looked like it was for donating to their brand. The link was titled "make up the difference" with different dollar amounts to choose from. I can't share the link here because of guidelines, but it felt really sketchy. Honestly, I think I got scammed.

Bought two adorable sweatshirts for

Bought two adorable sweatshirts for Christmas, but my excitement quickly turned into disappointment. Wore the gray Stellaris for a few hours, just doing errands, and when I got home, noticed a small hole in the shoulder. Didn’t catch it on anything – literally just walking around. Reached out to customer service, hoping they’d help. Instead, they offered me $15 to spend on their site or $10 for a seamstress. Seriously? For the price of these sweatshirts, I expected better. Super bummed because I was so excited to wear them. Their response felt like a joke. They need to step up their game and show some integrity.

I ordered an item online

I ordered an item online, and after waiting for what felt like ages, I finally decided to check in. Turns out, the item was out of stock the whole time! They just kept me waiting without a word. I mean, was I supposed to just sit back and wait forever? It was pretty frustrating. When I reached out, they told me to choose something else instead. Honestly, I expected at least a discount or a refund option, but nope, nothing. It felt like they didn’t value my time or money. Not the best experience, and I’m definitely reconsidering if I'll shop there again. They really need to step up their communication game.

Ordered a fleece and jeans,

Ordered a fleece and jeans, package came in like two weeks. The fleece? Not bad, kept that. But the jeans? Total disaster. They were supposed to be a regular fit, but I could’ve fit another person in there. Way too baggy and had this awful musty smell. Tried to return them, and it was a nightmare. Had to email four times because they kept pushing for a partial refund instead of taking them back. Finally got to the return process, but they sent me to this sketchy site where I had to upload photos and pay for shipping. Thought the brand was cool, but this felt pretty scammy to me.

Ordered something from this company,

Ordered something from this company, and they said they'd ship it through Piggyship. Supposedly, Piggyship came to my house, but they didn’t leave the package. They claim no one was home, but we have a door cam, and nobody showed up. Now, I can’t find my package, and I'm trying to get a refund. No response yet. Contacted the BBB, and it turns out Piggyship has terrible reviews and isn’t BBB accredited. They don’t use FedEx or UPS, which seems more reliable. Be careful ordering from this company. It’s easy to fake good reviews, even from their own employees.

Wow, dealing with their customer

Wow, dealing with their customer support was a nightmare. It took forever for them to get back to me, and when they finally did, it felt like a robot was responding. They didn’t even try to understand my issue. All I got was a generic reply suggesting I buy another set of clothes at half price, but no real help on how to return the ones I already had. It was super frustrating and honestly, it felt like they didn’t care at all. If they can’t even bother to give clear instructions or personalized support, I don’t think I’ll be shopping there again.

Bought a sweater for my

Bought a sweater for my son's birthday and paid for expedited shipping, hoping it'd get here on time. Well, it showed up 11 days later through regular USPS mail. When I reached out to complain, the customer service just didn't care. They even argued it arrived within ten business days because they counted from the shipping date, not the order date. But if you count from when I ordered, it was definitely more than ten days. How is that expedited shipping? They clearly don't understand customer service. Definitely won't be shopping there again.

I ordered a sweatshirt and

I ordered a sweatshirt and it arrived with a stain. When I contacted the company for a replacement, they completely ignored me and refused to help out. It was super frustrating. To make things worse, I posted about it on Instagram to warn others, and they blocked me! Seriously, how shady is that? They’re definitely not trustworthy. Plus, I found out later that you can get similar designs way cheaper on Amazon. I’ve got pics and everything to back this up. Avoid this company if you don't wanna deal with scams and poor customer service.

Avoid this company

I ordered a Christmas gift, and it never showed up. It’s been over two months now, and I'm still getting the runaround about a refund. The customer service is terrible. They keep lying and ignoring my previous emails. It’s like they have no intention of giving my money back. Every time I contact them, I get a different story. It’s so frustrating and disappointing. I just wanted a simple refund, but instead, I’m stuck in this endless loop of excuses. Seriously, avoid this company if you actually want to receive what you paid for.

I had a nightmare dealing

I had a nightmare dealing with this company. When I wanted to return some clothes, they threw six different options at me, clearly trying to make it hard. And get this, you have to pay out of pocket to send stuff back. I ended up paying nearly $40 just for shipping and still haven't seen my refund. Some of the clothes were such bad quality, like they got them from Ali Express or something. It's been nearly three months and I'm still fighting to get my money back. Avoid buying from them, it's just not worth the hassle.

I decided to buy a

I decided to buy a sweatshirt from this store, but it turned out to be a huge mistake. The return process is a nightmare. They give you these long, confusing instructions that make no sense. I sent my sweatshirt back, but they won't refund my money. Can you believe they can't find the original order? All the info was right there! It's so frustrating. I followed all their steps, but now I'm out of pocket with no sweatshirt. It's just ridiculous and really disappointing. Definitely won't be shopping with them again.

Ordered a hoodie for my

Ordered a hoodie for my daughter for Christmas, but it turned out too big. Reached out to the company for two weeks, asking how to exchange it. No response, so I bought another one in the correct size because my daughter needed it. Finally got the return address after what felt like forever. Sent it back, and now it’s been three weeks with no update. Sent multiple emails, and all I get is "we will let you know." Frustrated beyond words with Aelfric Eden’s customer service. They seriously need to get it together.

I had a really bad

I had a really bad experience with this company. I tried to return an item, but they make it super hard to get your money back. You have to send the stuff all the way to Poland, which costs a lot, and they don't even confirm they got it. I'm still waiting for my refund, and it's been ages. They're not helpful at all, and it feels like they're just trying to avoid giving me my money back. I'm now out over £10 because of the shipping costs and still no refund in sight. Honestly, it's best to avoid them completely.

Been waiting since December for

Been waiting since December for my order, but it never showed up. They took my money and refused to give a refund. Even tried placing a duplicate order, but guess what? That one never came either. Customer service is impossible to deal with, and they still won't issue a refund. It's been so frustrating and disappointing. Seriously, avoid this company at all costs. Their service is terrible, and they just don't care about their customers. Don't waste your time or money here.

I bought a jacket from

I bought a jacket from Aelfric Eden for my daughter, but she didn't like it. It was completely unworn with all the tags intact. When I tried to return it, they only offered me 40% of what I paid! That's just not fair. I feel like they're taking advantage of customers with such a bad return policy. My daughter actually loves their styles, but I can't justify shopping there again with these kinds of practices. It's really disappointing and frustrating.