I had a rough start with Plasbit because
I had a rough start with Plasbit because of a mix-up during the verification process. But what really stands out is their strong focus on keeping customers happy. After my bad review, a senior staff member named Jazmin got in touch with me directly. She took the time to really dig into my case, even on her day off, to fix the problem. Jazmin patiently explained the tech issue in their KYC system that caused the glitch and told me how they're working to make it better. What really stuck with me was the personal care and attention I received. Jazmin went out of her way, reopening my account and giving me solutions that fit my needs. She was clear about their services, limits, and future changes. Plasbit's response to my worries shows they care about getting better and keeping customers happy. They turned what could have been a bad experience into a good one through great customer service. Though they have some drawbacks (like only offering Euro wire transfers), their effort to work with customers and find fixes is noticeable. If you face any problems, don't wait to contact their support team. This whole situation has totally changed how I see Plasbit. I'm now looking foward to using their services and value their focus on creating lasting relationships with customers.
0 opmerkingen
Beantwoorden Mauricio
Het commentaar moet minstens 10 tekens lang zijn.