Overzicht beoordelingen

Kafene.com heeft een 3.0 - sterrenscore van 4 beoordelingen, wat wijst op een laag niveau van klanttevredenheid!

5 sterren
2 beoordelingen
4 sterren
0 beoordelingen
3 sterren
0 beoordelingen
2 sterren
0 beoordelingen
1 sterren
2 beoordelingen
Beoordeling (1.0)

Over het bedrijf

Kafene offers a point-of-sale, lease-to-own (LTO) option for merchants to provide their customers as an alternative to cash or credit payments. The company purchases merchandise from merchants and rents it to consumers, making it accessible for those with limited credit options. This service is ideal for acquiring essential items like furniture and appliances. Kafene operates nationwide and adheres to all relevant laws and regulations. The company prioritizes delivering a best-in-class customer experience.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: Kafene.com was founded by James Schuler, Neal Desai.
  • Foundation Date: The company was established in the year 2019.

Beoordelingen van klanten

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(1.0)
Read your contract carefully
door CARLENE A ANDERSON

When dealing with any company that offers loans or financing options, like Kafene, it is essential to thoroughly read the contract before signing. Kafene, for example, may advertise financing plans that seem straightforward, but if you're unable to meet the payment terms, you could face unexpected and substantial increases in the amount owed. I recently purchased furniture from Kafene totaling $2,050, intending to pay it off in cash. I paid $1,107 before the cash price term expired. However, when unforeseen circumstances prevented me from continuing payments, the total amount owed suddenly increased to $4,311 from the original $2,050. When I contacted Kafene’s customer service, they informed me that this was outlined in the contract and that I had agreed to these terms, which was correct. Kafene's contracts may involve extremely high-interest rates and fees—in my case, nearly a 95.65% increase. This experience taught me a critical lesson: always read the contract carefully before agreeing to any terms. If you do not fully understand the terms or find them unfavorable, consider avoiding companies like Kafene altogether. Hidden fees and high-interest rates can lead to a significant financial burden that far exceeds your original expectations.

(1.0)
Got my furniture lease paid
door Megan Sittig

Got my furniture lease paid off before the price hike would've doubled my payment from $3000 to $6700. Now they’re saying I owe another $800 to actually own the furniture. It’s mind-blowing. No way these positive reviews are real. Maybe written by their own employees. By the way, kafene isn’t even a furniture store, so they don't control how fast you get your stuff. I got my furniture delivered 4 weeks before the early payoff option was due, which means 2 months after I first bought it. They straight up refused to pause or hold the payments, so I ended up paying for furniture I didn’t even have for those 2 months. Honestly, the whole experience felt like a mess. Waiting forever for the furniture and then dealing with unexpected extra charges just makes you wonder how they run their business. It’s frustrating when you think you’ve taken care of everything only to find out there’s more money to be forked out. Wouldn’t recommend this to anyone who values clear communication and fair dealing.

(5.0)
The quick and efficient way my application
door Ron

The quick and efficient way my application and request were managed. It's really reassuring to see that some companies are ready to offer support to those who might need a bit of assistance.

(5.0)
I was really pleased with the team's expertise and the owner's help.
door Terry Shook

I was really pleased with the team's expertise and the owner's help. I went in to get used tires, but the owner arranged for me to get new ones. Many thanks, affordable tires.

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