Overzicht beoordelingen

HeirloomRoses.com heeft een 3.6 - sterrenscore van 5 beoordelingen, wat wijst op een laag niveau van klanttevredenheid!

5 sterren
2 beoordelingen
4 sterren
1 beoordeling
3 sterren
1 beoordeling
2 sterren
0 beoordelingen
1 sterren
1 beoordeling
Beoordeling (1.0)

Over het bedrijf

Owned by Ben and Kara Hanna, this family business places a premium on top-quality roses and the preservation of unique and rare varieties. Nestled in the fertile Willamette Valley in Oregon, the nursery continues the legacy of John and Louise Clements, who established it in 1972 on their own farm. Operating from the farmhouse in St. Paul, Oregon, where the Clements family once lived, the business is dedicated to hand propagating each rose, ensuring the provision of the finest own-root roses available. The commitment extends to producing roses that offer profuse blooms, winter hardiness, disease resistance, and true-to-variety characteristics. Despite the time-intensive process, the business believes the superior quality of own-root roses justifies the effort.

Key Details:                                                                  

  • Location: The company is headquartered in Saint Paul, Oregon, United States.
  • Founders: HeirloomRoses.com was founded by Ben and Kara Hanna.
  • Foundation Date: The company was established in the year 2001.

Beoordelingen van klanten

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(5.0)
I'd really like to give a nice
door Anonymous

I'd really like to give a nice review coz the flowers were great. But then it died and we were sad about growing roses. We don't know what happened. We might grow this kind again later.

Reageer als Bedrijf
(3.0)
I just bought 3 roses.
door Sus

I just bought 3 roses. 2 were fine but the 3rd was mauled by a deer before shipping. I contacted customer service and they asked about my soil.

Reageer als Bedrijf
(1.0)
Spent a hefty $340.00 on rose bushes
door Brian

Spent a hefty $340.00 on rose bushes, diligently adhered to planting and care guidelines, yet every single one met an untimely demise. Dialed in about the warranty, and to my dismay, they flat out refused to honor it or entertain the idea of a partial refund. Customer service was a downright disaster!!!

Reageer als Bedrijf
(5.0)
Heirloom's roses consistently stand out as real show-stoppers
door Judge Luckey

Heirloom has once again proven its reliability as my order arrived promptly as promised. This marks my fifth time ordering from them, and I continue to be impressed with their service. The roses, now with their relatives, are eagerly awaited for spring blooms. Heirloom's roses consistently stand out as real show-stoppers.

Reageer als Bedrijf
(4.0)
While the online shopping and shipping aspects were commendable
door S.McM

While the online shopping and shipping aspects were commendable, the requirement to select a shipping date almost a week in advance felt somewhat restrictive. The plants arrived well-wrapped, and the stems appeared healthy, but they were at such an early stage that their true beauty couldn't be appreciated. This leaves me uncertain about how to rate the overall experience beyond the ordering and shipping process. Although there's room for improvement in terms of faster delivery and perhaps offering more mature plants, the healthy condition of the stems upon arrival does provide some reassurance.

Reageer als Bedrijf

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