Overzicht beoordelingen

Tnuck.com heeft een 3.3 - sterrenscore van 38 beoordelingen, wat wijst op een laag niveau van klanttevredenheid!

5 sterren
15 beoordelingen
4 sterren
6 beoordelingen
3 sterren
4 beoordelingen
2 sterren
2 beoordelingen
1 sterren
11 beoordelingen
Beoordeling (1.0)

Over het bedrijf

The company is dedicated to creating an enjoyable and effortless shopping experience. They offer a range of clothing and accessories, including their own designs and carefully selected pieces from numerous other designers. Their mission is to curate the best items, sparing customers from sifting through countless options. Founded in 2012, they aimed to fill a gap in the market for a retailer that aligns with their classic and modern lifestyle. The company's name, Tuckernuck, is inspired by an island off Nantucket, evoking feelings of discovery, nostalgia, and fun, reflecting the brand's essence.

Key Details:

  • Location: The company is headquartered in Washington, District of Columbia, United States.
  • Founders: Tnuck.com was founded by Lizzie and Kathryn Fortunato.
  • Foundation Date: The company was established in the year 2012.

According to other review platforms:

  • Tnuck.com Trustpilot reviews page displays a Average rating of 2.7.
  • Tnuck.com Sitejabber reviews average a Average rating of 3.5.
  • Additionally, reviews of Tnuck.com on the Yelp have a Average rating of 3.1.

Beoordelingen van klanten

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(4.0)
Despite being a regular customer at Tuckernuck

Despite being a regular customer at Tuckernuck, I've encountered an issue with their review system. While I've taken the time to provide honest and professionally worded reviews on their products, it's disheartening to see that my reviews and others with constructive criticism are not published. It appears that Tuckernuck predominantly showcases highly positive reviews, potentially giving an inaccurate representation of their products. This lack of transparency is concerning as it undermines the trust customers have in the authenticity of the reviews featured on their site, ultimately affecting the shopping experience.

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(1.0)
My experience with Tuckernuck has been incredibly disappointing

My experience with Tuckernuck has been incredibly disappointing. I placed two orders, two days apart, but never received any of the items I ordered. When I tried to contact their customer service for information on my orders, I was met with silence. To make matters worse, they went ahead and charged my credit card without delivering my items. I had to resort to involving my credit card company, providing them with the numerous emails I sent to Tuckernuck, just to have the charges reversed. This has been a frustrating and unpleasant ordeal, and I won't be shopping with Tuckernuck again.

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(1.0)
I purchased a cocktail dress from Tuckernuck

I purchased a cocktail dress from Tuckernuck, opting for expedited delivery for a work Christmas party. Although it arrived on time, I received the wrong dress—far from what I expected. Contacting customer service proved arduous, with a 45-minute hold time on the phone and nearly an hour for a chat response. The resolution process is ongoing, leaving me hesitant about future dealings with this company due to the disappointing and time-consuming experience.

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(1.0)
I ordered this dress I

I ordered this dress I was really excited about, but it never showed up. Turns out, the package got damaged on the way and was sent back to Tuckernuck. I’ve been trying to get my money back for over two weeks now, but it's been a nightmare. Tuckernuck and Corso, their shipping protection company, keep passing the blame back and forth. All I want is a refund for a dress that never made it to me. It's super frustrating and just shouldn't be this hard.

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(5.0)
I really like my outfits.

I really like my outfits. They fit just right, and I even got some nice comments from random people in Charleston last Saturday about my dress! The blouse has gotten lots of nice words too! Sadly, my black eyelet top ripped when a kitchen cabinet handle snagged in the eyelet. I hope it can be fixed. I had a hard time making the promotion work at checkout. I called customer service and they sorted out the discount for me.

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(1.0)
I'd rate this company zero stars if

I'd rate this company zero stars if possible. Despite numerous attempts to inquire about my return's delay (handled by their partner, Veho), they only refunded me after almost two weeks, blaming their partner for a lost package. Post-refund, I discovered unexplained charges of $24.03 and $5. Attempts to contact them about this have been futile. Terrible, shady service. Won't be a repeat customer after this lengthy ordeal.

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(5.0)
In search of distinctive attire

In search of distinctive attire for my husband's holiday gatherings, Tuckernuck proved reliable once more, delivering the ideal outfits. I appreciate the quality, unique style, and reasonable prices of their products. Despite the absence of a local store, their online services are user-friendly, making them a valuable resource for me. I'm grateful and eagerly anticipate discovering my new Valentine's Day ensemble.

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(1.0)
Ordered twice within 2 days, but both

Ordered twice within 2 days, but both times, items never arrived. Tuckernuck's response to my inquiry about delivery was charging my card and going silent. Despite no delivery, they debited my account. I had to involve my credit card company, providing them with 8 unanswered emails to Tuckernuck for charge removal. Disappointing experience, won't be a repeat customer.

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(2.0)
My experience with TNuck has been mixed

My experience with TNuck has been mixed. While I've been a customer for several months, I've encountered issues with sizing, especially within certain brands like Pomander Palace. The inconsistency and unreliability of sizing have been frustrating. Additionally, using TNuck sale codes has sometimes resulted in final, unreturnable sales, which can be disappointing.

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(1.0)
My experience with this purchase has been frustrating

My experience with this purchase has been frustrating. It took 12 days to receive the item, and when it finally arrived, the quality was disappointing, leading me to return it. However, the return process took an additional 3 weeks, and my credit was issued to a card I do not own. Customer service has been unhelpful throughout this ordeal.

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(3.0)
I really like the styles/designs for women's clothes

I really like the styles/designs for women's clothes, but they seem too pricey for what you get. One dress I bought shrank even though I followed the care instructions exactly, and now it’s too short to wear, which is quite upsetting given the cost. Also, I think a $2-300 dress deserves better packaging than what you’d find at Target.

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(3.0)
Purchased an item, and the overall

Purchased an item, and the overall experience was fine until I attempted to iron it. While trying to smooth out creases, the fabric unexpectedly disintegrated within seconds of the iron's contact. Despite a brief touch, a significant hole emerged. Disappointed with the unexpected outcome during a routine ironing process.

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(4.0)
This is a decent company, and I enjoy some of their items.

This is a decent company, and I enjoy some of their items. However, some things have shifted over the last year: They don’t offer as many dresses, and the prices above $225 seem high. The dress options look less fun and creative than before. I’ve decided to explore other websites more often because of this.

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(4.0)
Shipping speed is impressive,

Shipping speed is impressive, ensuring a delightful shopping journey. However, the return process proved lengthy, only accelerating after a subsequent purchase. An intriguing observation for future returns. Despite this, the site offers appealing styles, and the swift shipping is a definite highlight.

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(1.0)
I'm really disappointed with my

I'm really disappointed with my recent experience. Despite having the correct purchase order, I received the wrong item. The shirt was crucial for an event on a specific date, and now I'm left empty-handed. This mix-up has significantly inconvenienced me, and I expected better service.

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(5.0)
I bought a shirt on clearance and was really

I bought a shirt on clearance and was really let down by the material and the fit. I told the customer service that, as an older individual, I’m struggling with fitting into Tuckernuck. I really appreciated how she and her team went beyond what was required to process my refund.

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(1.0)
Received the wrong item with

Received the wrong item with someone else's personal details, a major privacy breach. Company insisted on a photo before addressing the issue, disregarding my urgent travel situation. Uncooperative in rectifying the mistake promptly. Unpleasant experience.

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(5.0)
This is a go-to store for shopping

This is a go-to store for shopping. The clothes are unique, and people often ask where I found them. I also like that some items are priced fair enough for someone like me, who needs to stick to a budget but still wants to dress nice with a bit of "flair".

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(5.0)
Being a Tuckernuck newbie, I ordered

Being a Tuckernuck newbie, I ordered dresses in M and L sizes, unsure about the fit. The delivery was swift, and I found the quality and sizing impressive. The return process, also free, proved hassle-free. Tuckernuck earned my trust for future shopping.

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(5.0)
The clothing is good, looks nice no matter your age

The clothing is good, looks nice no matter your age. Shipping is quick and free both ways. I'm 73 but don't feel like I need to dress old. People always say nice things about what I wear from Tuckernuck. It's where I always shop.

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(1.0)
The dresses fell short of expectations

The dresses fell short of expectations; anticipating quality fabric and cut due to the price, the reality was disappointing. Comparable to items from significantly cheaper sources, the overall experience left much to be desired.

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(4.0)
I would rate it nearly 5 stars

I would rate it nearly 5 stars. There is a slight variation in product quality, but it seems to correspond with the price differences. The customer service is responsive and efficient, making the overall experience positive.

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(3.0)
The dress looks really nice

The dress looks really nice, but it’s way too big (size XS). I’m 5'1" and 4 months pregnant and it’s still too large. Also, just a note – no return label is included in the package, and you only have 30 days to send it back.

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(5.0)
Enjoy it! I adore the design

Enjoy it! I adore the design, and the relaxed fit makes it a comfy dress to appear stylish while staying cool on scorching days in Texas! Why I picked this company: I appreciate the variety and quality of your products.

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(2.0)
Many items I ordered arrived wrinkled

Many items I ordered arrived wrinkled (understandably), but then I saw the instructions said "no ironing." I tried steaming the clothes and it was just so-so. This info should be added to the ads/clothing descriptions.

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(1.0)
Just look a bit around.

Just look a bit around. You’ll often spot their things on Amazon for way cheaper. They mostly just slap their label on stuff and charge you more. If you don’t trust me, take a look at their Jen dress.

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(4.0)
Almost a 5-star experience!

Almost a 5-star experience! While there's some variability in quality, it seems justified by the pricing. Impressive customer service and efficiency. Overall, a solid choice with value for money.

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(5.0)
I ordered a vest that needed

I ordered a vest that needed a size change and the process could not have been simpler. I received the replacement quickly and I am very satisfied with the vest and the service. Thank you!

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(5.0)
I had to find some nice clothes

I had to find some nice clothes for my husband's parties. Tuckenuck delivered, again, giving me the perfect outfits! I love their product quality, unique style, and fair prices.

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(5.0)
I ordered a vest and needed a size

I ordered a vest and needed a size change, and the process was straightforward. The replacement arrived promptly, and I am content with both the vest and the service provided.

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