TideWe

Purchased two pairs of waders and boots from TideWe for my boys' Christmas gifts. Unfortunately, after approximately 15 uses, the waders began leaking. Despite contacting customer service, I was informed the product was out of warranty. While the customer service team was polite, their inability to address the issue left me dissatisfied. As a customer seeking reliable products and responsive service, this experience has led me to reconsider TideWe for future purchases. Four hunters will be exploring alternative options for our outdoor gear needs, hoping for a company that stands behind both its products and customers.

Almost every review on this tidewe site revolves around the postage and tracking, which proves to be unreliable. Their tracking system is worthless, and when confronted, they shift the blame to customers. Despite my efforts, the post office claimed the tracking number (AS836335897CN, Order No. 2024010755292762) doesn't exist. The company's solution? A mere 20% off postage for a non-existent package. This raises concerns about the legitimacy of the company; it appears to be scamming numerous customers.

I purchased one for deer season, left it set up from August to February, and it held up well. Perfect for outings with the boys. When I ordered, the delivery was swift, and a 20% discount for two more prompted me to buy additional units. Now, with three in hand, I'm geared up for spring turkey season and ground setups in thick, holly-filled woods. Overall, it's a solid deal in my opinion.

Their customer support was great. I had an issue and they resolved it quick and kindly. Blind is slick on set up and see through ability. Check all the different types. Some are better for kids and bows. Great product and great people that make sure you know that you are important. I will order more from them.

I really like the fishing waders I bought. The prices were great and they shipped quite quickly. The only issue was that the boxes they came in tore easily. Not sure if it was the box quality or the delivery folks, but they need stronger boxes.

I had a wonderful experience with the customer service team. They handled my return and reorder seamlessly, with no issues. The shipping of the new order was quick, and I'm very pleased with the product. Exceptional service overall.

I liked evrything about the vest but it wouldn’t get small enough for me. I am a skinnier fellow and found that the vest just felt like I couldn’t get it small enough to be confortable.

Great products. I ordered the TideWe Altus Whitetail Ultra Silent Hunting Suit Men's Water Resistant Hunting Clothes. Didn't disappoint, very warm, very quiet, and fit true to size.

I double-checked the box to avoid getting promotional stuff, but right after buying, I got a promo email. I bet I'll get more from Trustpilot too. That box? Definitely unchecked.

TideWe offers solid hunting gear at fair rates. The ordering and delivery are smooth. With over 50 years of hunting experience, I really enjoy working with TideWe.