Steals

Steals.com, once a favorite for its $15 shoes and great deals, has undergone a disappointing transformation with the rebranding as Tuesday Morning. The service has declined, with employees more focused on gossip than assisting customers. The new pricing structure lacks the affordability of the previous $15 shoe offer, and holding items is no longer allowed. The removal of discounts on $100 purchases and a strict no-return policy, even for exchanges, diminishes the appeal. Formerly a go-to for extensive shopping, these unfavorable changes make it a place I won't revisit for my family or Christmas shopping.

I purchased two pairs of jeans from this company. Unfortunately, one was canceled and refunded. The other pair, despite being labeled as a size 2, turned out to be significantly larger (measuring a 28 instead of the expected 26). Planning to return them, I discovered an unexpected $9.42 return initiation fee, which seemed disproportionate to the $35 jeans cost. Despite their advertised "free returns," I found discrepancies in their policies and received unhelpful customer service responses. The experience left me dissatisfied and questioning the transparency of their return process.

I bought this "linen set" thinking I was getting a great deal. What arrived was nowhere near linen, more like some cheap, scratchy fabric. The whole thing feels like a scam. They claim to be a Dutch company, but now I'm not so sure. I mean, the quality is terrible. And those 5-star reviews? I'm starting to think they're fake. I checked those reviews before buying, and now I regret it. Feels like I got tricked. Honestly, just save your money and look elsewhere. This was a total disappointment.

Attempting a return has proven to be an arduous task with this company. The absence of an email containing an order number adds an unnecessary layer of complexity to the process. The demand for an order number without providing one initially creates a frustrating experience for customers seeking returns. Improved communication and a streamlined return system would greatly enhance the overall customer experience.

I ordered from this company thinking it would be great, but wow, was I wrong. The product arrived in a mangled mess. It was supposed to be linen but turned out to be cheap polyester and the color was totally different from the picture. And get this, they said I had to send it back to China instead of their UK warehouse. Felt like a total scam. I can't believe I fell for it. Never again.

Bought Nike shoes and paid $3 extra for "Free & Easy Return for Refunds or Store Credit." Without the $3, can't return item? Later got a message saying they're cancelling my order and refunding the money. They didn't have the shoes but didn't update website. They didn't refund the $3, so they took my order, cancelled it, and kept $3. The website name is accurate as a verb.

I encountered a major hiccup on the website, preventing order completion, citing delivery unavailability to my address. Despite previous smooth transactions, this time, I resorted to four disjointed Facebook orders. This fractured process cost me a 25% discount on a $100 order. Customer service offered no resolution, leaving me dissatisfied with the overall experience.

Attempting to kickstart a return process has proven to be an insurmountable challenge. The company's approach lacks the provision of an email containing an order number, a crucial requirement for facilitating a return. This absence of essential information creates a significant hurdle in navigating the return procedure.

I received the correct part in under 3 days! I was unsure at first about ordering from an unfamiliar company, but I'm so glad I did! I only expected the small charger, but I got 2 chargers—one small and a much longer one! Really happy with this place!

I got my order right on schedule amidst the chilly weather! These Bear Paws provide exceptional comfort and warmth. Their craftsmanship is remarkable, making them a solid choice. I'd certainly endorse these for anyone seeking reliable winter wear.

I purchased five different clothing items, only to have all of them abruptly canceled. Despite redeeming a coupon, it vanished without a trace. Regrettably, my packages never arrived, leaving me dissatisfied with the overall experience.

I found the jeans I really like but couldn't spot them in my nearby shops. I discovered them on your site and placed an order instantly. Nice service and clear updates. I'm excited to buy more things.

I bought a beaded sweater from Ralph Lauren, but got a plain, dark one instead. I also had to pay extra tax fees upon delivery. Not happy with this at all. Won't be shopping with them again.

The dress I ordered was too large. I reached out for an exchange or refund but received no response. Unfortunately, I'm now left with a dress that doesn't fit, and it's quite frustrating.

My orders were sent out right away and came in great shape. I received exactly what I hoped for. The only minor issue is that each size is listed individually on their website.

This company has good deals on clothes. The fitting rooms are better now, before they were tiny and had no chairs. But, you can't return stuff. Once you buy, it's final.

This was my first time using the website to redeem cash. I didn't know how to use it. But, it turned out well because I got a nice pair of slippers for a good deal.

The dress was to big I requested an exchange or a refund and I got no reply. So I had to find another dress and I’m stuck with a dress that doesn’t fit me.

Grate sweatter from Ralph Lauren, real nice design, not too pricey. Happy with it. Say everyone to check out Steals.com for good deals on designer clothes.

This company seems to offer great deals on high-quality items. They might be returns from places like Macy's. I would surely buy from them again!

Satisfactory but not outstanding for the duration I invested in locating the appropriate clothing size for my loved one ahead of their birthday.

The top looked just like the picture and fit just right. It has a nice weight, a soft feel, and can be dressed up or down. Very pleased with it.

I ordered from the Shop App and was happy with the price, quick shipping, and the quality of what I got. I'll definitely shop there again.

The young salesperson provided excellent assistance during my purchase, demonstrating helpfulness and attention to detail in the process.

Good variety of products, plenty to explore, wide selection, fair prices, user-friendly site, speedy delivery.

These pillowcases are fantastic! I get them for myself and as gifts. Really good quality and they wash well.

Satisfactory for the effort invested in locating the appropriate-sized attire for a special birthday gift.