Overzicht beoordelingen

Ro.co heeft een 3.7 - sterrenscore van 59 beoordelingen, wat wijst op een laag niveau van klanttevredenheid!

5 sterren
37 beoordelingen
4 sterren
3 beoordelingen
3 sterren
0 beoordelingen
2 sterren
2 beoordelingen
1 sterren
17 beoordelingen
Beoordeling (1.0)

Over het bedrijf

Ro is a healthcare company dedicated to streamlining patient care for optimal effectiveness and convenience. They achieve this through vertical integration of crucial care components, including the doctor's office, laboratories, and pharmacies. This approach ensures that patients receive top-tier treatment from any location. By bringing these elements together under one platform, Ro simplifies and enhances the healthcare experience, enabling patients to focus on their health goals without the logistical complexities. Ro's commitment to providing best-in-class care marks a significant step toward accessible and effective healthcare delivery.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: Ro.co was founded by Zachariah Reitano, Saman Rahmanian, Rob Schutz.
  • Foundation Date: The company was established in the year 2017.

Ro.co is a specialized company oriented on improving or supporting its clients’ health from the comfort of their homes. Such online visits, when adult patients are provided with thorough examinations and help with various health issues, are becoming very popular today. People who suffer from different disorders but are unable to visit their doctor personally successfully incorporate such a distant approach into their lives, receiving personalized treatment with all necessary prescriptions. This Ro.co review intends to present all important aspects and relevant information on how this particular online healthcare system works to provide future customers with a clear view of the issue. With great team support and high technology enhancement in the company, completing an online visit and detailing the symptoms has become simple as the US-licenced professionals from Ro.co work with clients, devoting all their time and energy effectively. On every healthcare platform, including Ro.co, the doctors and nurses undergo an extensive background check and license verification process to guarantee the patients an honest and reliable service they can offer. Many other Ro.co reviews agree that such a professional approach is a key factor in a company's growth and success, which also changes how patients think about science-backed means of health treatment. Delivering supportive and empowered care is essential to the modern world healthcare system. Today, an increasing number of patients receiving assistance from the Ro.co service are recognizing the value of such care, which helps them enhance their health and enjoy life to the fullest. Any negative Ro.co reviews and complaints from customers weren’t noticed in various online platforms and forums, showing the company’s success in hitting its clients’ health goals. 

Background Information on Ro.co

Ro.co founders Zachariah Reitano, Saman Rahmanian, and Rob Schutz honestly claim that they started their venture from scratch, believing they were doing the right thing. Thus, the company was launched in 2017 in New York City with mutual efforts, which turned into a big business with a promising future. The question, “Is Ro.co a scam?” has not been raised in any credible sources. Since its inception, the company has proved its reliability and effectiveness in both telemedicine practice and pharmacy services, providing assistance to individuals dealing with a range of serious health concerns, including those related to skin, hair, fertility, and sexual health. The company started as a telehealth business aimed to help men with different sexual problems. But today, it provides a wider range of treatment services for both men and women, which made Ro.co take second place in Wellness in Fast Company’s World’s Most Innovative Companies in 2019. Thus, questions like “Is Ro.co legit?” are not really a concern, as the company quickly gained popularity to show patients the importance of taking control of their health. 

Services and Offerings by Ro.co

Regarding services, the spectrum of Ro.co healthcare offerings is enormous. Working with trusted licensed organizations like American Telemedicine, Gelesis, LefitScript, ASOP Global, and others, Ro.co gained a lot of success in healthcare, policy, and beyond. The service Ro offers to its clients is immeasurable and highly valued by those who at least once had a chance to turn to the company for help. The Ro.co platform is perfectly designed so users wouldn’t worry about privacy and security. The Ro.co systems are working in compliance with all applicable privacy laws, implementing various technical and organizational security measures to protect patient’s information against unauthorized disclosure or access. Thus, questions like “Is Ro.co safe?” are not even raised in any reviews or forums. Positive reviews from those who received a qualified Ro.co health treatment guarantee the company’s competence and professionalism in its service. 

Reputation and Trustworthiness

The Ro.co world-renowned experts helped millions meet their health goals. Over the years, Ro extended its services to such business lines as women’s health, smoking cessation, and weight loss, filling that niche in the healthcare industry, which normally skips the attention of many health-oriented medical companies. Even though Ro.co operates outside the traditional US health insurance system, it doesn’t stop new clients from visiting this online healthcare organization with more requests and questions concerning their health condition. Simply by using the Ro.co phone number, clients can solve many health issues that troubled them for a long time. According to client feedback, a qualified physician reviews the results and prescribes medication if deemed appropriate. Ro.co has a medical advisory board that includes a former Surgeon General, world-renowned clinical directors, and medical leaders in fields including psychology, relationship counseling, sexual health, addiction, and family medicine. Thus, the treatment at Ro is qualified and trustworthy, which demonstrates again that Ro.co is reliable

Telemedicine Impact and Accessibility

The largest advantage of the telemedicine system is its accessibility. Today, almost everybody has reliable Internet and wireless service that enables customers to contact the medicine team on the Ro platform and get the required help. Managing registration through the Ro app became even easier, especially for those with computers, smartphones, tablets, and other devices, enabling patients to engage with their requests easily. All from the comfort of home. With Ro.co's evolution and changes, clients from different parts of the globe can have access to qualified experts who deal with a wide variety of health issues. The influence of such organizations is tangible, providing people with relevant help in emergency situations. Partnerships with other medical organizations, such as Gelesis, make Ro more qualified and experienced in other health issues. 

Legal and Ethical Considerations

Ro is a legitimate company offering FDI-approved medication and appointments with licensed doctors. According to customer reviews, Ro.co is real and provides people with helpful service that solves many difficult health problems with a single phone call. Regarding ethical considerations, Ro understands the importance of confidentiality and privacy concerning health information. All the customer information is governed by applicable federal and state-specific privacy laws and regulations, enabling the Ro organization to participate in medical treatment legally. 

Patient-Centric Approach and User Experience

Those experiencing health issues or seeking to improve their health can easily contact Ro.co for help. The organization’s patient-centric approach creates a perfect environment for clients who prefer private and individual methods in their treatment procedures. Especially the ones who stay at home and solve various personal issues from their comfort place prefer Ro.co to assist with their health concerns. All Ro.co visitors are satisfied with the service the company offers. Moreover, the patients’ reviews are filled with gratitude to the company that helps them undergo difficult times in their lives. With the Ro health guide, clients are provided with ongoing care, which implies the doctors stay in touch with patients 24/7, discussing and updating their treatment and answering health care issues online. 

Conclusion

Those who dream about effective and patient-oriented medicine should get acquainted with Ro.co and its efficient healthcare approach. Ro is considered one of the quickest and most successful online companies, providing patients with quick and discreet treatment. Their clients can have medication delivered fast from 6 nationwide pharmacies. Qualified experts will help to diagnose and manage any health issues, from sexual health and fertility problems to weight loss. Personalized treatment recommendations can ensure the patient gets a convenient approach and required privacy. According to the Ro customers’ reviews, no other organization can make people feel empowered while helping them understand what is happening in their bodies. 

Beoordelingen van klanten

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(1.0)
Ever felt betrayed by a healthcare service?
door Elizabeth Bagwell

Ever felt betrayed by a healthcare service? I signed up, did all my labs, and found out I was pre-diabetic. They said I was approved, but left me hanging on how to get my GLP-1 prescription. Total waste of time and money! If you're uninsured or your insurance won't cover you, listen up. Skip the hassle and head straight to a trusted compound pharmacy. Don't make the same costly mistake I did—here's why.

(5.0)
Here’s why Ro is the MVP:
door Deborah Lundin

Here’s why Ro is the MVP: I misplaced mine recently and panicked, but Ro’s customer service swooped in like superheroes. Prompt, sweet, and totally on top of it, they even cheered when I found my vial within an hour. Can you believe it? Imagine if they’d expedited a prescription for me! They’re the real deal—next time you need meds, go with Ro. They’ve got your back, fast and friendly.

(1.0)
Warning: scammed!
door Kue Tee

Warning: Scammed! I signed up for a $99 first month and got nothing. The doctor then charged me nearly $100 more than agreed upon. After waiting three weeks with no shipment, I canceled. But guess what? No refund for the first month—they called it a consultation fee. Deceptive much? Save yourself the headache. Don’t fall into this trap. Look elsewhere for honest service and real results.

(1.0)
Caution! Clicking on the site leads to
door Linda

Caution! Clicking on the site leads to an unexpected membership sign-up through a deceptive questionnaire. Contacting them is challenging without a direct option to speak with a person. Despite not using their services, I received an unrequested test kit along with charges for membership, test kit, and sign-up fees. Attempts to cancel the membership are ongoing. The company's practices are disappointing and should be approached with caution.

(1.0)
Seems Like a Scam
door Anonymous

Long story short, I attempted to obtain one of the weight loss options and after playing for a month of service, at home blood test kit, the responded back and advised that since I didn’t have a condition approved through my insurance it would be $1k per mo the for name brand or $500 for their generic version. Not really sure why they get away with advertising $150 per month but that’s only their fee. Don’t waste your time. It may have been an option in the past but now that all of the incentives are gone, unless you want to pay $1k per month for weight loss meds, don’t bother

(1.0)
Deactivating my account has been
door Robert V

Deactivating my account has been an ongoing struggle; despite multiple attempts, I was still charged. The recent notification about a shipped lab kit only adds to my frustration. The customer service hotline directs me to email, but my inquiries remain unanswered. I strongly advise against dealing with this company; consider alternatives like HenryMeds for a more reliable experience.

(1.0)
Ro is a scam!
door Anonymous

I paid $99 just for them to draw blood from me. They pretended they were already shipping my glp injections to my pharmacy, but would never tell me which one. Then I get some fake results from my blood work and they say I now owe $450 for my glp-1 injections to be shipped. You can’t speak to anyone directly. Ro is a scam. I paid them $99 just to stick me for blood.

(2.0)
RO has been utterly disappointing in
door Anonymous

RO has been utterly disappointing in assisting my wife with her prescription, leaving us in a two-month ordeal. Their apparent indifference to our predicament contrasts sharply with their efficiency in taking our money without hesitation.

(2.0)
The delivery took 6 days longer than promised.
door Chris

The delivery took 6 days longer than promised. Ro and UPS haven't provided clear information or responded to queries. This is really frustrating and a waste of time. Not satisfied at all. Considering exploring other healthcare providers.

(1.0)
Terrible experience. Invested in
door PATRICIA

Terrible experience. Invested in the weight program, including the $75 metabolic testing, only to be told I needed an in-person consultation. Total time-waster. Should've opted for in-person assistance from the beginning.

(1.0)
The communication process is
door Richard M

The communication process is sluggish and time-consuming. Seeking information involves logging in and sending an email, with a response time ranging from 1 to 3 days. Unfortunately, if the provider's response falls short, it necessitates another round of emails and prolonged wait times for only partial answers. The interaction lacks the fluidity of a genuine conversation, and based on varying experiences in reviews, consistency seems lacking. Given the challenges faced initially, I have reservations about the likelihood of communication improving in the future, leading me to reconsider moving forward with the company.

(1.0)
Absolutely unacceptable scam
door Vee

I signed up for Ro and had multiple back and forth for over a YEAR. I never got the GLP medication i was meant to have because it was out of stock at all the pharmacies nearest to me. When I complained via chat, ro was helpful enough to tell me ... *I* needed to call and find a pharmacist that had it in stock?! If I wanted a pill mill rX I could have just gotten one faster and frankly, cheaper. Ro feels like a mlm scam and I'm furious I fell for it. DO NOT USE THIS SITE OR SERVICE! I'm still trying to cancel my membership, one year later. Beware!!

(1.0)
MD screening
door Alvaro delValle

Was very upfront about the information I provided and the Ro Dr decided I had a conflict between their product which is mostly a generic viagra and cialis combo, medicines my primary had prescribed with knowledge of the “ conflicting” medicine I was taking.

(1.0)
Save your money and sanity
door TS

The first set of communications were fast and I got the first vial of medication quickly. I started using their version of GLP1 without any side effects. Now it's onto requesting another month of medication and I get zero assistance. You're supposed to take the medication the same day every week, well, they delivered the second batch almost 2 weeks late. And no response from requested updates. Now I have my second batch, choose a new start date and all of a sudden I am having a bunch of side effects. I have an issue with the lack of controls in place that the 2 different batches would be that different that I started having side effects almost immediately after taking a shot from the 2nd batch. When they responded they asked for me to set up a consultation. That would be no, I will NOT be purchasing from you if you cannot keep the compounds similar, I cannot jeopardize my health in this way.

(1.0)
Poor quality healthcare
door Anonymous

Numerous problems with the weight management program. They did not submit paperwork to my insurance company in a timely fashion, needed to ask them to do it multiple times. Once insurance approved, little support from a real person. Constant harassment by automated messages to record shots well before they'll are due. Doctor wrote prescription for wrong dosage after asking to change because prescribed dosage is not available in the market. It feels like they are only interested in pushing you to their compounded medications, which they make more money from, rather than improving their patients' health. Go to a real doctor to get your meds.

(5.0)
This company is really doing everything right.
door Tonya Bearden

This company is really doing everything right. The experience is completely life-changing, including mine. I've taken my fourth shot and already getting compliments that I'm losing weight and a bonus, I feel better physically, have more energy, and feel amazing. Ro is a true blessing and an answered prayer to me. Please, anyone reading this, you have to try it for yourself; it will be the best decision you ever made.

(5.0)
Required a different prescription
door Anonymous

Required a different prescription telehealth service for my ED treatment. Got professional, efficient, and timely assistance. Appreciate it.

(4.0)
It's fine, I gave my first try with trizepatide or whatever it's called.
door Tori Tori

It's fine, I gave my first try with trizepatide or whatever it's called. If you're looking for quick answers and don’t want to call, you’ll need a “membership” called the body program. That's where the $145 goes, but the first month is $99. They then ask which meds you want; I chose trizepatide, which costs $399 (you only pay that after getting approved, first month costs about $250). It arrives quickly with ice packs, so weather isn’t an issue. I looked around and found that this company is quite pricey for membership. Other places charge around $99 a month, or even $60 after a call, so I tried to negotiate with ro. They said no immediately… which seems unfair because the body program has perks, but I don’t use 90% of it, so I hoped they'd lower their price to at least $99. The medication costs about the same everywhere, which is good. I’m unsure if I should stick with this company, though, as I'm debating whether switching would be worth the $50-80 difference on top of the $545 monthly cost. Even after the first shot, my appetite was greatly reduced and the “food noise” disappeared! So, that’s a plus! Overall, the company is pretty reliable given my lack of insurance.

(1.0)
worthless company a rip off
door Dayami Lopez

They took my money and didn’t prescribe a medication that I could afford or that my insurance will cover. After going back to them and explaining that I needed an alternative medication that my insurance covers, they said they couldn’t help me anymore. They also mentioned they couldn’t give me a refund. On their website, it states that they work with patients to find another medication that is covered if the original medication isn't. But it feels like all of that is a lie—they just don’t care if you can’t get your medication; they just take your money.

(5.0)
So easy to go through the process
door Andy

So easy to go through the process, simple, easy to understand. As with anything to do with medicine or doctors, I was a bit anxious, with RO, zero issues. Even though I purchased, and will continue to purchase ED meds, I really didn't medically need them. My wife and I have different schedules for when is "right" for intimacy. She's 3:00 on a Saturday afternoon, me, any evening after a glass of wine, and NO work issues to deal with. Taking these tablets, takes my head out of the equasion. I'm ready to go when she wants me.

(5.0)
I was doubtful initially, fearing I'd need to visit a doctor in person.
door James Owens

I was doubtful initially, fearing I'd need to visit a doctor in person. However, the process is entirely online. Just answer a few health questions, submit them for a doctor's review, and receive treatment recommendations. You pick the one that suits you best. It has made me feel rejuvenated, like I’m 30 again. I had to ask for a refill sooner than anticipated since my wife loves the new me even more than we imagined. I highly suggest anyone with ED issues give it a try.

(5.0)
I often stay at home when I’m not working.
door Anonymous

I often stay at home when I’m not working. I enjoy getting things done without stepping out. Services like grocery delivery, fast food, clothes, and pharmacy options suit me well. Ro made everything simple and kept their promises. I find it easier to manage my weight now. As someone in healthcare, I would suggest this company to my family and friends.

(5.0)
The website is simple to use
door Courtney L.

The website is simple to use, and everything is laid out well. I asked about a treatment for cosmetic reasons. The process was similar to visiting a clinic, with forms to fill and pictures to upload. They got back to me quickly, letting me know I was approved and when it would be sent. It came pretty fast, within three days.

(5.0)
I use RO for three different scripts
door Kathy Esry

I use RO for three different scripts: eyelashes, which work well; hair growth, where I’m seeing new hair where there were bald spots; and weight loss, which I haven’t started yet. I picked RO because it’s easy to get the scripts I need, the treatment plan handles any concerns, and my meds come quickly right to my door.

(5.0)
Impressed with Ro's efficient prescription
door Bert K

Impressed with Ro's efficient prescription management. The timely notifications and streamlined renewal process have made managing prescriptions hassle-free. The quick shipping and well-thought-out packaging add to the overall convenience. These services are a necessity for my hectic schedule, saving me valuable time.

(5.0)
I got divorced and hadn't been with a woman in 3 years.
door Michael

I got divorced and hadn't been with a woman in 3 years. I was worried about aging and had a lot of anxiety. My health is fine, so I figured it was ED. I talked to people a lot about what was going on and how I was doing. Things are getting better now, and I'm starting to feel more posetive about myself.

(1.0)
Do not give any money unless you are 100% sure
door Kristi Janel Huston

I didn't realize by giving them my information that it was going to be charged right then. I had some questions. They were answered I was charged and they did nothing. Can not get a refund for them doing NOTHING. NO labs, no insurance questions NOTHING they charged me the $99.00 and no refund available.

(5.0)
My time with Ro has been really positive.
door Anonymous

My time with Ro has been really positive. The app is simple to use, and I’ve been kept in the loop throughout. After my medication was approved, it was dispatched in just three days, and it came with clear instructions on how to use it. I’m excited to work towards my weight loss targets. :)

(5.0)
Roll is really easy to use.
door Brian L.

Roll is really easy to use. You just follow the steps they give you—click, click, click—and you're all set. This is the simplest online service for these kinds of medical stuff I’ve tried. Prices are fair, delivery was quick, and I’m pretty happy overall. Couldn’t realy ask for better.

(5.0)
The company needs to stay
door Doris

The company needs to stay in contact with customers who want to lose weight. I need support to believe it will work if I follow instructions. I'm worried I won't lose weight if I'm not doing it right. When will I see results? It's only been two days, and I don't feel any change.

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