Mytapscore.com

Tap Score provided a good service overall. The instructions were simple to follow, and the return process was convenient with the provided boxes and postage. Customer service was great too. Unfortunately, my initial samples were sent during a cold snap, causing them to freeze and become unusable. Tap Score promptly contacted me about this issue and offered a refund or a replacement kit. I opted for the replacement kit, and everything went smoothly from there. The results were helpful and detailed. I would recomm

That does sound quite perplexing! It's crucial to have accurate water test results, especially when it comes to potentially harmful substances like fluoride. The inconsistency between the initial test and the retest is concerning. It might be a good idea to contact the testing company to clarify and ensure the accuracy of your results. Water quality can vary, but such significant differences warrant further investigation to ensure your well water is safe.

Tested the company's well water testing services, and discovered lead and coliform bacteria in our water. Had a bunch of questions which were answered sufficiently and quickly on chat. As far as the accuracy of their testing services goes, we will do more testing as we get the issues rectified, so will advise if there are any substantial discrepancies, although it sounds like levels can fluctuate.

Easy process. Fast delivery of kit and updates on timing for results (some test’s evaluation takes longer than others) and notice when results are out. Website - straightforward. Clear details on what the tests show and possible solutions for problems. Scores are compared with various standards, like epa, CA. Help line was great since I messed up a package mailing.

This company's process is a breeze and super organized. I can easily check my water reports online, even the old ones. It's a big deal for us living out in the boonies with our own well. Tech support has been a lifesaver with their great advice and guidance. They really know their stuff when it comes to treating our water in this unique setting.

Tap Score was great! They helped me a lot with my well water bacteria issue. Kelly was super helpful and responsive. Really good company with good ethics.