Overzicht beoordelingen

MedOnTheGo.com heeft een 2.9 - sterrenscore van 15 beoordelingen, wat wijst op een laag niveau van klanttevredenheid!

5 sterren
6 beoordelingen
4 sterren
1 beoordeling
3 sterren
0 beoordelingen
2 sterren
2 beoordelingen
1 sterren
6 beoordelingen
Beoordeling (1.0)

Over het bedrijf

MedOnTheGo.com, an online medical supply store, is committed to delivering compassionate and high-quality products catering to diverse medical needs. In collaboration with major medical suppliers, the platform ensures a curated selection of comfortable and cost-effective solutions for each customer. With a dedicated focus on care, MedOnTheGo.com stands as a reliable resource for individuals seeking essential medical supplies. Their extensive range is thoughtfully chosen to meet various requirements, providing customers with access to trusted and purposeful products. As a customer-centric platform, MedOnTheGo.com strives to simplify the procurement process, offering a seamless experience for those in need of medical supplies.

Key Details:

  • Location: The company is headquartered in United States.
  • Founders: MedOnTheGo.com's CEO/President is Shiva Sachdeva. 
  • Foundation Date: The company was established in the year 2001.

Beoordelingen van klanten

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(5.0)
Honestly, I have to say that
door John Paul

Honestly, I have to say that navigating through the website was quite a challenge. It's not exactly what I would call user-friendly. If you don't have a specific item in mind, you might end up feeling a bit lost in the virtual aisles. However, putting the website experience aside, I must admit that the products themselves are top-notch. The quality is impressive, and considering the reasonable prices, it's definitely worth the effort to sift through the site. Another positive note is the swift shipping – it's a relief to receive your order in no time. Despite the initial struggle with the website, I'm inclined to give them another shot purely because of the great product quality and speedy delivery. It's a trade-off I'm willing to make for the overall positive shopping experience.

(1.0)
Bait and Switch. Knockoff products
door Maya

On the website they had on stock McKesson Argent Iris Scissors 4 inch Curved Sharp. They sent a different scissor. They sent a fraudulent McKesson made in Pakistan, Genuine McKesson are made in Germany. The scissor still had the McKesson label, and it was a different they sent Iris OG Crvd 4 1/8. I initiated the return on line and didn't hear from anyone. I then called and was told to keep the scissor because shipping it back was going to be more expensive. I do not want to keep the scissor, it's not what I ordered or need. I would not recommended at all, even if they are nice over the phone.

(1.0)
It's imperative for this company
door Maureen

It's imperative for this company to implement a system that informs customers about back-ordered items before completing a purchase. My recent experience was disheartening—I opted for expedited shipping, only to receive a cancellation notice a few days later. The items I ordered are vital for my father, who relies on a feeding tube. This unforeseen cancellation has placed us in a challenging situation. Improved communication regarding product availability is crucial to prevent such setbacks for customers with urgent needs.

(1.0)
The company's communication regarding
door Denise Eastom

The company's communication regarding my order has been disappointing. Despite placing an order for 10 items and receiving confirmation, I've yet to be provided with a shipping date. A recent call on 2/5/24 revealed an unexpected requirement to order 50 items, contrary to my initial transaction. This inconsistency is frustrating, and the emails requesting a review seem premature given the unresolved issues with my order.

(1.0)
The company's abrupt cancellation of
door Viraj

The company's abrupt cancellation of my purchased product without explanation left me dissatisfied. The lack of transparency and apparent disregard for customer communication raises concerns about their commitment to customer satisfaction. This unexplained action tarnished my experience and diminished my trust in the company's reliability.

(2.0)
Ordering from your website proved
door Sanela Pandzic

Ordering from your website proved challenging as the item's stock status wasn't disclosed initially. Unpleasantly, I discovered this only through a follow-up email. Despite three consecutive emails seeking clarification, my inquiries remain unanswered. A prompt resolution to this communication gap is eagerly anticipated.

(2.0)
I'm disappointed
door Sonia

I'm disappointed because my order got canceled, and there wasn't any reason given. I bought a pocket inhaler spacer for my family, as many of us have asthma and travel often. These spacers are really handy. I just hope my next order doesn't get canceled too, because finding pocket spacers can be tough.

(5.0)
Quick delivery and an extensive
door Anonymous

Quick delivery and an extensive product range make for a positive shopping experience. Nevertheless, the website's search functionality leaves much to be desired. It frequently fails to yield any results, necessitating a laborious manual search through multiple pages to locate the desired product.

(4.0)
I was pleasantly surprised
door Richard

I was pleasantly surprised by my experience with the company. Although I never received a tracking number, my order arrived sooner than anticipated. The timely delivery, despite the lack of a tracking number, exceeded my expectations and left me satisfied with the overall service.

(5.0)
I needed some syringes with solution to clean
door Stan

I needed some syringes with solution to clean the kidney tubes. MedOnTheGo had just what I needed at a fair price. Everything went smooth, my partner was satisfied, and the shipping was super fast. I would surely buy again from MedOnTheGo.

(5.0)
The company efficiently addressed
door Anonymous

The company efficiently addressed supply concerns and processed refunds promptly. I swiftly received the required product thereafter. The staff in the office were notably helpful gentlemen.

(5.0)
Website navigation is a breeze
door Michael

Website navigation is a breeze, making it effortlessly accessible. Delivery is swift, and the pricing is highly competitive. A commendable model for other online sellers to emulate.

(1.0)
I bought a thing for my wheelchair's
door John

I bought a thing for my wheelchair's armrest, got a confirmation, then boom! Cancelled the next day. No explanation, though at least I wasn't charged.

(1.0)
I placed an order, got charged, then
door Anonymous

I placed an order, got charged, then they said they didn't have the item. They should just say when stuff's out of stock on their site.

(5.0)
Got the syringes I wanted without
door JR

Got the syringes that I wanted without any trouble. Shipping was super quick. Thanks Med On The Go.

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