7 echte klantbeoordelingen van Matalan.co.uk op Realreviews.io

Zakelijke informatie:

[email protected] https://www.matalan.co.uk/ +44 333 004 4444

United Kingdom Perimeter Road, Knowsley Industrial Park Liverpool L33 7SZ

Overzicht beoordelingen

Matalan.co.uk heeft een 3.6 - sterrenscore van 7 beoordelingen, wat wijst op een laag niveau van klanttevredenheid!

5 sterren

4 beoordelingen

4 sterren

0 beoordelingen

3 sterren

1 beoordeling

2 sterren

0 beoordelingen

1 sterren

2 beoordelingen

Over het bedrijf

Matalan, established in 1985, has remained committed to providing exceptional quality and value for modern families for over 30 years. Known for its good products at affordable prices, Matalan emphasizes environmental responsibility, community care, and positive social impact. With a focus on understanding and adapting to evolving family needs, Matalan consistently delivers high-quality clothing and homeware at competitive prices. Trusted by 12 million UK families annually, Matalan offers a diverse range of products, including womenswear, menswear, homeware, and furniture, both in-store and online. With 230 UK stores and 49 international franchise stores, Matalan continues to expand its reach while maintaining customer-centric services like late-night openings and click-and-collect options.

Key Details:

Location: The company is headquartered in Liverpool, United Kingdom.
Founders: Matalan.co.uk was founded by Karl-Heinz Holland.
Foundation Date: The company was established in the year 1985.

Beoordelingen van klanten

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(3.0)

It's disheartening to encounter sizing inconsistencies, resulting in numerous returns

door Jayne 1278 februari 8, 2024

It's disheartening to encounter sizing inconsistencies, resulting in numerous returns. Even more frustrating, the pet toy tidy didn't withstand travel, warranting its return. Visiting the local store proved futile, as it lacked the desired size and variety in women's Solelux items. This not only wastes time but also discounts. Enhancements in sizing consistency and stock availability are crucial for ensuring a more satisfying customer experience. It's imperative for the company to address these issues promptly to retain customer trust and loyalty.

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(1.0)

I was disappointed when I discovered that they don't notify customers about unavailable items

door Beth februari 8, 2024

I was disappointed when I discovered that they don't notify customers about unavailable items. Instead, they simply omit them from the order and issue a refund after the fact. It would be more convenient if they communicated such issues upfront to avoid confusion and disappointment upon delivery.

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(5.0)

Consistently good! Clothes are worth the money.

door Richard Clark maart 21, 2024

Consistently good! Clothes are worth the money. They're priced well and made nicely. In-store service is good. Home delivery is really good too. I paid extra for next day delivery. I ordered in the evening, and it came before 12 noon the next day.

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(1.0)

I ordered something, but it hasn't

door Anonymous maart 8, 2024

I ordered something, but it hasn't arrived yet. I contacted them, got an automated reply confirming they got my email. Now, I got an email asking for a rating, but still no response about my missing item. Not happy. No stars.

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(5.0)

I ain't never ordered online before

door Linda mei 30, 2024

I ain't never ordered online before, but I'll sure be doin' it again. Got what I wanted, no hassle. Delivery was free for orders above £49.99. Showed up in 3-5 days like they said. They kept me posted the whole time, thanks!