Overzicht beoordelingen

Kickscrew.com heeft een 4.0 - sterrenscore van 42 beoordelingen, wat wijst op een hoog niveau van klanttevredenheid!

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Beoordeling (1.0)

Over het bedrijf

KICKS CREW is an e-commerce platform specializing in sneakers and fashion. With a mission to offer accessibility to consumers, they provide an extensive range of over 400,000 unique styles. Their inclusive approach caters to individuals of all preferences, be it brand, style, size, or function. As a trusted digital marketplace, KICKS CREW has garnered a strong reputation for its seamless shopping experience. 

Key Details about KICKS CREW:

  • Location: KICKS CREW is headquartered in Wilmington, Delaware, United States.
  • Founders: The founders of KICKS CREW are Gary Hui, Johnny Mak, and Ross Adrian Yip.
  • Foundation Date: KICKS CREW was established in 2013.

Beoordelingen van klanten

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(5.0)
Kit Crew: The Ultimate Sneaker Destination

To the Kit Crew Company, you guys are amazing! Seriously, I've got so much good stuff to say, I'll try to fit it all in. This company is awesome, with a super helpful team that’s always there to fix any issues you might have. They’ve got a global reach, and since I started ordering in July, I've never been let down. Quick responses every time. I've gotten to know a few team members through our chats, and they’re knowledgeable and always find solutions. For sneakers, especially for women, kids, and toddlers, they’re my go-to. Their gear is legit, and the prices are great. What stands out the most is their honesty and the speed at which they resolve problems. Any question you have, they answer it fast. The team members are friendly, and trust me, you'll feel the same way I do. They’re second to none. For all the customers and newbies out there, you'll feel welcomed into their community and won't look back. Best regards, Danny. If I could give them a 10, I would. Don't miss out!

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(1.0)
Total scam

My experience with them is really bad, it felt like a total scam. Try to avoid them. I ordered a pair of shoes from their website and paid the amount including the shipping fee(~40€ for the Netherlands which was acceptable). In total I prepaid ~216€. Then, 2 days before the delivery, I receive an email stating that I had to pay extra ~90€ euros to clear customs because the shoes would come from Hong Kong! I responded that I would not pay extra since I already did pay shipping and that I wanted to cancel the order (I was still within the 14 days from the order, which is legit). Their response was that I would not received the shoes otherwise and that they couldn't cancel it now. They stated they would refund only partially, due to the fees incurred(?). After 2 months they refunded me with 16€! Outrageousand disgracefull! They are a total scam and customer support is non existing.

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(1.0)
This company is a scam

This company is a scam. I initially placed an order, but upon realizing that it would take 7-10 days to ship, I decided to cancel the order. I sent an email to their customer service, but I couldn't find any option to cancel the order on the Kickscrew website. These individuals completely ignored my email for an entire week and went ahead to ship the order. I had no idea how much it would cost to pay for import duties and taxes. If you want to avoid stress, I strongly recommend staying away from this company. Stress can be detrimental to your health, and dealing with Kickscrew could certainly cause unnecessary stress.

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(5.0)
Birthday Surprise: Perfect Timing, Authentic Shoes

I ordered some shoes for my boyfriend’s birthday and let me tell you, the experience was amazing. They promised they’d arrive on time, and they totally did. The customer service was top-notch too. I sent a couple of messages since the process takes 5 to 10 days, but as soon as the shoes were mailed out, they sent me the tracking number right away. No issues at all with delivery. The shoes are totally authentic and my boyfriend was beyond thrilled, especially since they arrived on his actual birthday. What a perfect surprise! Thanks a bunch, keep it up!

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(1.0)
Customer support was not good.

Customer support was not good. The shipping fees were really high (around $50). I ordered size 13 but ended up getting size 12, and they didn’t offer to exchange it for the correct size. They closed my request, saying I hadn’t replied when I actually did. I had to provide screen shots to show I did respond. They eventually reopened my issue. They sent an email saying I could return it, but I still haven’t received a return label. There are simpler websites to buy from that have lower shipping costs and better help. I wouldn’t suggest this company.

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(5.0)
Teal Lamello's: From Skeptic to Believer!

Alright, so I gotta tell you, I was pretty skeptical about ordering from Kicks Crew. I mean, who orders rare colored basketball shoes online, right? But I took a chance and ordered on Sunday. By Friday afternoon, they were here, all the way from Hong Kong. The tracking updates kept me in the loop the whole time, so I knew exactly where my shoes were. When they finally arrived, the shoes were in perfect condition. My daughter is over the moon with her teal Lamello’s – she even wears them for volleyball!

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(1.0)
This company is really not good

This company is really not good, especially if you're in the UK or Europe. They don't tell you about all the extra delivery costs, and even though they respond to emails quickly, they don't actually help much. I spent £600 on a pair of Alphafly 3 shoes that usually cost £286. I only bought them because Nike didn't have any in stock, but I didn't think I'd be overcharged! Plus, if they mess up your order, don't count on getting a full refund because they take 40% for returns.

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(5.0)
Echt goeie ervaring met Kicks Crew.

Echt goeie ervaring met Kicks Crew. Ik twijfelde eerst om de website te gebruiken omdat het uit Hong Kong kwam. Wat research gedaan en bevestigd dat het een legitieme site was. Een beetje traag met verzenden, maar over het algemeen ben ik tevreden met de ervaring en de kwaliteit van het product dat ik heb ontvangen. Sommige mensen zeiden dat ze een douanekosten moesten betalen bij aankomst, maar ik niet. Ik ben in Californie als dat helpt.

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(1.0)
Used Shoes Sold as New!

I ordered a pair of shoes online, expecting them to be brand new. When they arrived, I was super disappointed to find they were dirty and obviously used, with the original tags torn off. I reached out for a refund, but they only offered a partial one. Returning them would cost me more money, and there's no way to prove we weren't the ones who wore them before. It's just frustrating and feels unfair.

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(5.0)
As a new customer, I had some

As a new customer, I had some worries about shipping, product quality, and more. I honestly thought that when I reached out through the main email, I wouldn’t get a real answer. Normally, it’s just a standard response. But to my surprise, Reymon was very quick to reply and went into detail about what I might face and what to expect. I am glad I decided to buy and look forward to more in the future.

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(5.0)
Sneaker Shopping Done Right Every Time

I gotta say, these sneakers are awesome! Each time I buy from this site, the experience just keeps improving. My orders always show up right on schedule. This site is 100% legit, don't let any of those rumors fool you about not getting your stuff. Every single order I've placed has arrived without a hitch. Kicks crew, you’ve totally won me over, and I'll definitely be back for more. Thanks a ton!

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(5.0)
Pricey Shoes, But My Son Loves Them

My son always picks the Tiger Mexico 66. He just loves these shoes, but since he wears a Men's 10.5, they were way too pricey. Normally, they cost around $85.00 USD, but I ended up shelling out a crazy $177.00. The shipping from Hong Kong alone was $35.00! The shoes themselves were $127.00, which is $42.00 over the usual price. Honestly, I should've passed on this buy because of the cost!

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(5.0)
I read a lot of negative reviews that made

I read a lot of negative reviews that made me think about buying from a different store, but after getting my shoes (in great shape + WAY quicker than I thought), I’m really puzzled??? My order went super smooth! Perhaps some sellers had issues, but the person who sent me the cherry blossom converse did a fine job. If you’re hesitant about ordering from Kicks Crew, just go for it.

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(4.0)
Shoes Rock, But Box Came Damaged

I recently got these awesome shoes, and while the shoes themselves are fantastic, there was a bit of a bummer when they arrived. The main packaging, or the shoe box, was all crumpled and torn up. I like to keep my shoes in their original boxes, all nicely stacked in storage, so this was kind of disappointing. But the shoes fit great and look even better, so that's a win!

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(4.0)
Kicks Crew: Worth Every Penny!

Man, these shoes are amazing!! I've been getting my kicks from Kicks Crew for a while now. Yeah, the shipping fee can be kinda high, but honestly, it's worth it. Sometimes the delivery takes longer than expected even though you pay extra, but when those shoes finally arrive, it's all good. Kicks Crew is definitely my go-to spot for the best shoes.

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(5.0)
Finally Found a Reliable Sneaker Source!

Man, I can't believe I didn't start shopping with you guys sooner! Goat totally ripped me off for $400 over a pair of Jordan 11 Space Jams. What a nightmare. Anyway, you folks seem to be on point so far. Just one thing - please, please don't use DHL for shipping my orders. They always mess things up. Other than that, things are looking solid.

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(5.0)
They are a real busyness

They are a real busyness with real product! I ordurd 2 pairs of shoes and overol, da experience was grate! Shipping usualy takes 2-3 weeks. Dey send order confurmashun and updats on da shipping and whereabouts. If you hav any questchuns, just email dem and they will respond. So far, I'm satisfied with da products and customer service!

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(1.0)
Terrible customer service, misled

Terrible customer service, misled on the origin of my purchase, incurring unexpected £100 custom duties. Paid the fees, only to find out the shoes were sent back. Numerous attempts to contact them yielded no response. This business is a complete joke and appears to be a scam. Strongly advise against making any purchases from them.

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(5.0)
I notice many complaints online about Kickscrew.

I notice many complaints online about Kickscrew. Some say you're not real or reliable. I view your company as part of my life; anyone who’s worth it can order and wait for the confirmation to be pleased. I’ve never been disapointed by Kickscrew. Everything arrives in fine shape. I really like Kickscrew. Keep it up.

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(5.0)
Fast, Reliable, and Trustworthy Service

I gotta say, I was really impressed with how quickly my order came. They kept me in the loop every step of the way, sending updates about the purchase and shipping process. When the package finally arrived, it was exactly as described. It's nice to deal with a company that you can actually trust these days.

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(5.0)
Skeptical Start, Perfect Finish

When I first stumbled upon this site, I was a bit skeptical, not gonna lie. But hey, I decided to give it a shot. The whole process turned out pretty smooth! They kept me updated on every step of my order, which I really appreciated. And guess what? The item that arrived was spot on, exactly what I wanted.

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(4.0)
Early Delivery and Perfect Condition!

Man, I gotta tell ya, I was pleasantly surprised with this whole thing. I ordered this product expecting it to come on the scheduled date, but guess what? It showed up earlier! And it was in perfect condition, too. The packaging was solid, no dents or anything. It’s like they knew exactly how to handle it.

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(3.0)
Awesome Product, Damaged Box Disappointed Me

I had a pretty good experience overall. The product itself was fantastic, but the box arrived damaged, which was a bit of a letdown since I collect them. My previous order came in perfect condition, so this was a surprise. Still, the item inside was fine and I’m happy with it.

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(5.0)
Unique Sneakers and Super Fast Delivery!

Just bought my second pair of sneakers from here, and I gotta say, it's like a hidden treasure trove of unique kicks! Seriously, you won't find these models in your everyday stores. And the delivery? Lightning fast, no hassle at all. I'm super impressed! Thanks a ton!

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(3.0)
The shoes I received were good

The shoes I received were good, but the packaging was disappointing. The box was damaged, and they were supposed to include limited edition DC Comics tissue paper, but only one sheet was included. Additionally, unlike my Reebok pairs, these didn't come with stickers.

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(5.0)
Fast Shipping and Happy Feet!

I was hunting for the shoes my son had been eyeing for a while, and lucky enough, this store had them at a price that matched other places. But what really floored me was how fast they shipped! The shoes look awesome, and my son is absolutely thrilled with them!

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(5.0)
The first time I put on my Adidas Bold

The first time I put on my Adidas Bold, 2 of my friends commented on how nice they looked. I haven't come across this style in this color on any other site. Thanks, Kicks Crew, for your unique inventory, reliable, fast, delivery, and a good shopping experiance.

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(4.0)
I really like these shoes

I really like these shoes! I’ve always bought from Kicks Crew; the shipping cost is a bit high, but besides that, Kicks Crew is one of the better places to get your shoes. Sometimes, the shipping is slow despite the high cost, but it’s usually worth it.

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(1.0)
Illegal Charges and Extra Fees!

You won't believe this, but my experience was just awful! They tried to charge me extra just for returning something. And get this – they charged me Maryland tax even though it was tax-free week! That's totally illegal since they were shipping it here.

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(5.0)
Super Quick and Totally Satisfying Purchase

I gotta say, buying from this place was a breeze. The shipping was like lightning fast, almost couldn't believe it. When the product showed up, it was spot on, just what I needed. Honestly, everything about this whole deal made me pretty happy.

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Veelgestelde vragen
  1. Is Kickscrew legit?

    Yes, Kickscrew is a legitimate e-commerce platform for sneakers and fashion. They have been in operation since 2013 and offer a wide range of products to customers worldwide.

  2. How long does Kickscrew take to ship?

    The shipping times for orders from Kickscrew vary depending on the destination. For example, customers in the United States can typically expect their orders to arrive within 2 to 6 business days, while customers in other countries like Australia, Argentina, or Canada may have delivery times ranging from 3 to 8 business days.

  3. Where is Kickscrew located?

    Kickscrew is headquartered in Wilmington, Delaware, United States. However, they offer worldwide shipping to reach customers in various countries and regions.

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