Overzicht beoordelingen

Jersey Loco.com heeft een 2.2 - sterrenscore van 19 beoordelingen, wat wijst op een laag niveau van klanttevredenheid!

5 sterren
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3 sterren
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11 beoordelingen
Beoordeling (1.0)

Over het bedrijf

Jersey Loco was founded with a heartfelt mission to make high-quality soccer jerseys accessible and affordable to all, driven by their love for the game. They recognize that a soccer jersey symbolizes unwavering support, identity, unity, and belonging. Committed to ensuring no fan, young or old, is denied the opportunity to proudly wear their team's colors due to high costs, Jersey Loco has meticulously curated a collection of top-quality jerseys at the best prices. They aim to empower fans, athletes, and fashion enthusiasts to express their passion for soccer. Their journey is rooted in affordability, quality, and inclusivity, promising an expanding collection to fulfill every fan's desires.

Key Details:

  • Location: The company is headquartered in San Diego, United States.
  • Founders: ERIC GONZALEZ is Chief Executive Officer of Jersey Loco.
  • Foundation Date: The company was established in the year 2019.

Beoordelingen van klanten

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(1.0)
I experienced a troubling

I experienced a troubling situation with this company. Although I paid for my order, I received no goods within a two-month period. The customer service response time was poor, but eventually, they granted me a refund. However, two months have passed since the refund was promised, and I have yet to receive any money. Despite attempts to contact customer service, I am now being completely ignored. I even received emails from VP Ricardo Mendoza offering to remove a negative review, but after explaining the situation, all communication has ceased. It seems this company may be involved in fraudulent activities, and I strongly advise against using their services.

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(1.0)
The jerseys seemed fine when they arrived

The jerseys seemed fine when they arrived, but after washing them a few times, the numbers and names started peeling off. I've had other problems too. My suggestion is to get a plain jersey without patches or numbers if you want it to last longer. The patches fall off, and the peeling names look cheap and embarrassing, especially if you've given the jersey as a gift. Their customer service is not great – they only send automated responses. Overall, the company seems cheap, and the results match that.

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(1.0)
complete disappointment

This company is a complete disappointment. I paid for my order, but it's been two months and still no sign of the goods. Customer service takes forever to respond, and even though they promised a refund, it's been another two months with no money returned. The VP, Ricardo Mendoza, reached out offering to remove my negative review, but after explaining my situation, they've disappeared. Avoid this company at all costs - they're nothing but a scam.

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(2.0)
I ordered a jersey from Jersey Loco expecting it within

I ordered a jersey from Jersey Loco expecting it within 14-17 days, just in time for my match. However, it’s been 43 days, and I still don’t know when it will arrive. I contacted customer service several times, asking for a refund or the status of my order. They haven’t provided any tracking info and said no refunds can be given unless I return the item. But how can I return something I don't even have? This feels like a scam. Avoid Jersey Loco!

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(1.0)
It appears that this company

It appears that this company may be engaged in deceptive practices. The suggestion is that they acquire shirts from Aliexpress/China and have them sent directly to your address. This behavior raises concerns about the authenticity and legitimacy of the products they claim to sell. It is crucial to exercise caution and reconsider dealing with this company, as it raises suspicion of potential scam activities.

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(1.0)
Purchased a shirt from this company.

Purchased a shirt from this company. Turned out to be a complete fake. Tried to return it through their process, but no reply from them. Contacted my credit card company, told them about the missing labels and hologram, as well as the absence of a batch ID. They reversed the charge and gave Jersey Loco 40 days to reply. Surprise, surprise, no response from them within the given time frame.

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(5.0)
I didn’t check the reviews before I placed

I didn’t check the reviews before I placed my order and quickly found out that the items were replicas. With many reviews mentioning problems with refunds, I chose to wait it out. My son’s kit arrived in just under 2 weeks, and I must say the quality was quite good and I was pleasantly surprised. I would definitely order again.

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(2.0)
I orderd 12 jerseys in December 2023.

I orderd 12 jerseys in December 2023. The company wrote the wrong address on the package and the jerseys never reached me. They were sent back to the shipper. The company doesn't text back on e-mails or answers calls for a few months already. I can't get any refund. SCAM, don't order anything from them.

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(1.0)
I didn't get any email to confirm

I didn't get any email to confirm my purchase, even though it showed as confirmed on the website. No info about the order number or tracking either. I paid using Zelle. No one responds through email, chat, or phone. Not a good experience, wouldn't recommend. Lost my money and can't track it down.

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(5.0)
If you wanna add your own touch

If you wanna add your own touch to a football shirt, this shop is good. They let you put your name or fav player's name on the back. The printing is good and looks cool. It's a good way to support your team or player. I've done it a few times and it always turns out good.

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(1.0)
Beware…

Beware… They offer jerseys, but they are clearly fake, and if there's a problem with your order (like if it gets lost or you receive the wrong item, as happened to me), there is absolutely NO RESPONSE. You’re LEFT hanging. Not worth your time.

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(1.0)
This is a scam company.

This is a scam company. I got a custom shirt and the name started peeling off after the first (very careful) wash. Unsurprisingly, my emails were just ignored. I sent so many emails, plus messenger messages for a refund. Completely garbage.

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(1.0)
All prices are in USD but not clearly stated

All prices are in USD but not clearly stated, I paid over $90AUD for a custom jersey, and the names and number have come off after just 4 months, making my son sad. The quality is below standard for what you pay. Save your money!

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(1.0)
Terrible doesn’t even begin to cover it.

Terrible doesn’t even begin to cover it. I bought 3 sets and got nothing. The phone is always unanswered and the email replies are terrible. I requested to cancel my order because of the delay, but my money was never refunded.

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(5.0)
The company finally sent my order.

The company finally sent my order. It took around 3 weeks for the replacement item to arrive, but it's here now. So far, everything looks fine. I don't have any other gripes aside from the shipping duration. Thanks.

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(4.0)
Shipping was pretty close to schedule

Shipping was pretty close to schedule, just a tad late. The shirts seem alright for what they cost. I was a bit concerned after reading recent reviews, but I'm satisfied, at least!

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(2.0)
I got 4 jerseys but it said I got 5

I got 4 jerseys but it said I got 5. I emailed them. After 24 hours, they said send the extra back for refund. Website has no refund. I'll wait for jerseys or cancel card charge.

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(5.0)
Hey there, got the Ajax 3rd kit

Hey there, got the Ajax 3rd kit (3 little birds) and it's cool. But, medium feels tiny, not right size. Hard to find return info, no order email either. Can you assist? Thanks.

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(1.0)
Terrible customer service.

Terrible customer service. Would give zero stars if I could. I made a report with the Better Business Burau and my credit card.

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