Overzicht beoordelingen

HotFlightDeals.com heeft een 4.0 - sterrenscore van 39 beoordelingen, wat wijst op een hoog niveau van klanttevredenheid!

5 sterren
25 beoordelingen
4 sterren
4 beoordelingen
3 sterren
1 beoordeling
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1 sterren
7 beoordelingen
Beoordeling (1.0)

Over het bedrijf

Hot Flight Deals Services distinguishes itself by embracing the internet while maintaining exceptional customer service. Unlike typical dot com companies, all staff members are easily accessible, providing extensive support for bookings. The call center and website teams exhibit a passion, expertise, and knowledge of travel, evident in their business approach. Leveraging close relationships with leading travel suppliers, the company offers higher discounts on standard prices, driving its increasing popularity. HotFlightDeals.com caters to global destinations, seamlessly presenting results from major airlines and low-cost carriers for easy online booking of flights, hotels, and rental cars in a single transaction.

Key Details:

  • Location: The company is headquartered in Sheridan WY, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2014.

Beoordelingen van klanten

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(5.0)
Looking for travel magic?

Looking for travel magic? Meet Ashley, the secret to stress-free flights and unforgettable vacations. This was my first time booking a trip abroad through a third party, and Ashley made it a breeze. Her professionalism and kindness were beyond compare—even when I got a bit demanding (sorry, Ashley!). She handled everything with grace. Thank you, Ashley! Jamaica, here I come—and Ashley, I'll be calling you again for more travel wizardry soon!

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(2.0)
Discover the truth about Hot Flight Deals.

Discover the truth about Hot Flight Deals. Yesterday, I stumbled upon a tempting ticket offer on their website. Intrigued by their promise of savings, I decided to give them a call—hoping to save an extra $25. Little did I expect, the price quoted over the phone was significantly higher than what I saw online. Disappointed but undeterred, I went ahead and booked online. But here’s where it gets frustrating. Instead of a confirmation, I received a pending ticket status. This morning, another email arrived, demanding that I call them urgently regarding my ticket. Feeling uneasy, I made the call, only to discover that the online price had magically surged by over $100! To add to my dismay, none of the people I spoke with seemed to be American. I pleaded my case—after all, I had already provided all my credit card details based on their initial quote. But they refused to honor their own price, claiming it was now outdated. Outraged by their unprofessionalism, I demanded they either honor the original price or cancel my booking altogether. Guess what? They chose to cancel, leaving me thoroughly disappointed and vowing never to trust them again.

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(4.0)
Navigating travel bookings can be a maze, especially when things go awry.

Navigating travel bookings can be a maze, especially when things go awry. Initially confused with Hot Flight Deals, I found myself unexpectedly needing to shell out more money after a booking mishap. But then, along came Robbin. His proactive approach and exceptional customer service turned my travel woes into a breeze. Prompt responses to calls and emails made all the difference, ensuring my trip was back on track without a hitch. For hassle-free travels and peace of mind, Robbin at Hot Flight Deals is your go-to ally.

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(1.0)
Whoa, major red flags with this one

Whoa, major red flags with this one – screams "scam" from the get-go! If you're not down to part with your money, time, and sanity (plus toss your personal info into the hands of scammers), steer clear of these folks. Booked a flight online, and bam, they hit you with the "non-existent flight" trick, offering one at double the price. As if that's not shady enough, when you mentioned buying straight from the airline, they went full-on offensive, claiming they got your personal deets and credit card numbers. Then, to top it off, they tried to pull a sneaky $1500 charge from Spirit Airlines. Luckily, it got the boot, but seriously, who needs this drama? Keep your guard up

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(1.0)
This company? Total mess, seriously

This company? Total mess, seriously. Gave 'em the benefit of a star, but they waited till the last blinkin' moment to drop the bomb – couldn't honor my booked trip and then had the audacity to try and sell me the same flight for double the cash. Shut that down real quick, told 'em to nix my info. But no, they kept buggin', calling me like it's a daily ritual to push overpriced flights my way. Tried to tell me I can't make it to my destination for less – c'mon! Then the real kicker, my credit card screams fraud with multiple flights booked through these jokers. Cancelled that card pronto. Avoid this chaos!

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(1.0)
My experience with this company has

My experience with this company has been incredibly disappointing. Despite numerous assurances, I never received the promised tickets. Upon calling the airline directly, I discovered the tickets were put on hold and subsequently canceled. To add to the frustration, I was still charged for the non-existent tickets. It's been two months, and I am still caught up in a dispute with my credit card company over this matter. This level of service is unacceptable and has left me thoroughly dissatisfied.

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(1.0)
Talked to ALMA SOLARIS

Talked to ALMA SOLARIS, and she's pulling some serious shenanigans. Tried to sell me a ticket at more than double the price I reserved. When I wanted out, she threatened to charge my card anyway, even without tickets, claiming it's non-refundable. Noped out real quick and had to cancel my card right there on the phone. Smells fishy, especially those glowing reviews mentioning names. WHAT A SCAM

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(5.0)
After booking our flights

After booking our flights, the airline placed our reservation on stand-by. HotFlightDeals (particularly, George Smith) reached out to me via phone. He clarified the situation and provided a few different options. Once I shared our baggage needs, he searched further and found alternatives that fit our budget. He also took the time to explain how the charges would appear on our credit card. After everything was confirmed by the airlines, he called again. Overall, a good experience, and I will choose HotFlightDeals for future trips.

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(5.0)
This was my first time getting plane tickets with Hotflightdeals

This was my first time getting plane tickets with Hotflightdeals, I was a bit unsure because the offer seemed too good to be true. But Nick (Agent #148) took his time and went over everything with me, step by step. He helped me book 6 tickets, all with great benifits. Honestly, I couldn’t have found this deal on my own. Nick was really helpful and thanks to him, I chose to buy from Hotflightdeals. Once my trip is done and everything goes smooth, I plan to stick with Hotflightdeals and recommend it to others.

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(5.0)
I was kinda worried 'cause it was gonna take

I was kinda worried 'cause it was gonna take 24-48 hours to get our airline confirmation, but I used hotdeals 'cause it saved $100 per ticket and there were 8 of us. The online reviews were good so I trusted Michelle and gave her my card. I just got my confirmation today and it's all leggit! I checked on Delta and we're good to go! I'm super happy with my experience. Michelle was very kind and helpful and found a great flight (exactly what we needed - nonstop and leaving later in the day)

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(4.0)
Leo Martin did an excellent job clarifying the process

Leo Martin did an excellent job clarifying the process and collaborated with me to adjust our plans to fit our budget. I would suggest Leo to anyone interested in a new approach to buying plane tickets. The website could be better at showing the available fares. Leo couldn't secure our first choice tickets as they were sold out, but he found a very similar option. Nevertheless, the website still lists fares that aren't actually available.

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(5.0)
Leo showed great skill and clear communication

Leo showed great skill and clear communication through phone and email while booking our flight. I compared prices for a flight from LAX to Cancun for five people on other sites, and the costs and layovers were absurd. This is my first experience with this site, and I plan to use it again. Thanks to Leo for making the flight reservation process smooth. I'm relieved knowing it's sorted for our family trip.

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(5.0)
I had a positive experience with this company and our agent

I had a positive experience with this company and our agent, Alex Hales. He gave us a quote and, although there were problems with the airline honoring our seat assignments for the flights we wanted, Alex worked hard and managed to get us the flights we needed on our preferred dates with good seats. Thanks, Alex, for your great help; we will reach out to you for future flight arrangements.

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(4.0)
Alma Solaris was polite, patient, and supportive.

Alma Solaris was polite, patient, and supportive. I would gladly ask for her again. However, I was not happy with the lack of clear information on the website. They listed one price, then took a week to update it, and by that time, all the prices had changed. Communication could be improved. Despite this, they did manage to find me a reasonable ticket price compared to others.

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(5.0)
Robin Smith was great, he made sure

Robin Smith was great, he made sure I got the best price and he called back when he said he would. He went above and beyond to make sure I got on the flight that I wanted and at the right price, they are the best I will recommend HotflightDeals any time and Robin My agent is the best. I use him every time I travel now they were like so understanding.

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(5.0)
I want to express my gratitude for

I want to express my gratitude for Emily Wilson, my flight agent. I appreciated the efficient service she provided when I needed to modify my original flight. Emily promptly searched and secured a suitable Spirit flight for my travel companion. Her assistance was invaluable, and I found her to be exceptionally helpful throughout the process.

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(1.0)
Following my complete payment for

Following my complete payment for flight tickets, my experience with the company took an unfortunate turn. The agent, Leo, inundated me with harassing emails, insisting on an extra $140 via PayPal or Zelle, under threat of canceling my reservations. This unexpected and unwarranted demand marred an otherwise straightforward transaction.

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(5.0)
Chris showed great patience and skill

Chris showed great patience and skill in locating the best nonstop option for me. He kept in touch for 3 days despite my busy schedule. I face many obstacles and time limits as I'm heading on a cruise and need to be in Miami by a specific time, but he managed to achieve the unachievable. I'm happy I believed in his knowledg!

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(1.0)
The boarding process was

The boarding process was confusing. Lots of folks didn't know how to get in line without assistance from the staff in San Francisco. The employees seemed overwhelmed trying to help everyone. I won't be flying Frontier Airlines again. I think I should get some compensation for both flights being delayed by 2 to 3 hours.

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(5.0)
Nick was very persistant!

Nick was very persistant! I inquired about multiple cities and times, and Nick kept providing options until we found the perfect schedule for our family. I won’t trust any other sketchy travel site. Nick will always be my first choice because I know he offers the best price and understands my family’s needs.

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(5.0)
Jennifer Ross helped me book a flight

Jennifer Ross helped me book a flight for my son to Nashville. She found a flight at a lower price than I could myself. She was quick and kind. She sent me an email to confirm everything, explaining the costs and fees. I had to email her with a few questions and she always got back to me really fast.

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(5.0)
I booked a flight through this service

I booked a flight through this service and Steven did a good job at finding the best deal to accommodate my situation. The service he provided was thorough and resourceful. He ensured me that the tickets acquired would be available within the first week of purchasing and followed through.

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(5.0)
Emily Wilson (ext. 141) did a great job

Emily Wilson (ext. 141) did a great job and supported me for weeks to get me the deal I first bought, but then I was told that deal wasn't available anymore. I can't understand how this happened, but Emily kept working hard until she managed to get me a similar deal a few weeks after.

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(5.0)
I found the initial flight booking

I found the initial flight booking promising with a 70% discount, but my enthusiasm waned when a confirmation call altered the price. Despite the price hiccup, Alma and the team were helpful and courteous. The fluctuating cost was a downside, but the customer service was commendable.

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(2.0)
The flights I wanted weren't available at the price they said.

The flights I wanted weren't available at the price they said. The person helping me was nice but couldn't fix the price. I had to pay double what I was told, even though they kept advertising the lower price for another week. Staff nice, policies not so good.

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(3.0)
Nick Martin was helpful in staying

Nick Martin was helpful in staying in touch and providing assistance. However, the company itself left much to be desired. I wound up spending more on a flight compared to booking directly with airlines. I'm not inclined to use their services again.

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(4.0)
Mr. Williams put in a lot of effort to make sure I

Mr. Williams put in a lot of effort to make sure I got flights at a price I could afford. He even took the extra step of discussing my needs with his supervisor to arrange the trip I needed. His professionalism and customer support were excellent.

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(5.0)
Leo Martin really went the extra mile to

Leo Martin really went the extra mile to get the best price on holiday tickets for me and my family, even though they were quite pricey. He took his time to find perfect seats and convenient flight times. Give him a call, you'll be glad you did.

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(5.0)
Had a great experience with

Had a great experience with the representative Robbin. Excellent service, especially considering issues I've had with other companies. Robbin took great care of me. I appreciate it! Now I can relax. Thank you so much!

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(5.0)
I will never choose Nick, ext-148

I will never choose Nick, ext-148, again for my flight plans. Why? Because he is unprofessional and slow. He does not help with any issues, and seems to not care about the customer’s needs. No way, Nick!

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