HostGator.com

I've been a loyal Host Gator user for three years, and their customer support is simply outstanding. From tackling WordPress issues to navigating domain DNS records, they excel at assisting with everything in between. What sets them apart for me is the ability to make a direct call for assistance, rather than relying on a chat. This personalized support has been a key factor in keeping me as a satisfied customer. Grateful for the excellent service!

I ran into a problem after installing an update; my Home Page went back to the old Theme Template. Prasidh stepped in and was really helpful, taking the time to check my webpage and fix the issue. The Wordpress team is consistently supportive, and I’m grateful for their assistance. My Contact Tabs also stopped working post-update, which was annoying, but I managed to get it sorted out.

Please avoid this company if you're looking for a hosting or server. No one calls you back; there are only live chats, and they are all from India. Functionality is terrible, and customer service is bad. Disappointing, too, as so many scam reviews on Google about this company. I requested a refund, but they are refusing to give it.

Impressive customer service! Instant availability on chat, thorough questioning to understand the issue, and continuous updates during problem resolution. They consistently provide quick solutions to my occasional website issues. The online chat support is consistently responsive and competent.

I just wanted to say a big thanks to HostGator, especially to Joy, for the great help they gave me. I had a big problem that could've messed up our work, but Joy sorted it out really well. Their knowledge and effort saved the day!

The company did a good job sorting out my issues. Athul quickly helped me with the CNAME setup, SSL certificate removal, and Google Workspace transfer. It was a smooth experience and didn't take much time.