Hibid.com

The Whittier auction site is a monument to incompetence. On one of many occasions when I was returning a grossly misidentified item, I was behind someone returning a shower chair. They bought a dog grooming kit. The $150 adjustable hospital table I bought for a disabled veteran was actually a useless $40 rolling stand for a laptop. The replacement filter that didn't fit the air filter they claimed it was for was just thrown away. The California King mattress pad that they said was for a Queen bed got cut up and thrown out. The cutting board that was "new, open box" that looked like it spent the last 6 months in a commercial kitchen. And then there was the "deluxe yoga mat, extra large, extra thick". It wasn't large. It wasn't thick. It had disturbing stains all over it. And the "new" set of car seat covers? Nope - just one seat cover. The couch that I arranged for a pickup truck to retrieve? Not necessary - it didn't exist. The charge to my credit card did, however. There are more examples, but I suspect you are able to get the gist of how grossly incompetent they are. You'll be happy to know, however, that they always have an excuse about why it isn't their fault. And fortunately for them (not you), every mistake they make is your burden. Your time and gas to pick up the item. Your time and gas to return the item. Your money that is held by them until it gets refunded.

Bought two autographed Taylor Swift guitars on July 19th. They emailed me to confirm my address and then promptly sent the guitars to the wrong address. I reached out to find out why the guitars were returned to sender and was met with a very curt “customer service” person who had the audacity to be condescending. This person offered no apology or help. I had to send multiple emails to get to the bottom of the issue. It is now August 7th and they claim the guitars have not returned to them yet. I’m giving them three more days and I’m filing a fraud complaint with my bank.

My first experience with the auction site was a bit slow as I had to figure out how to move around. However, the auction itself went well. I appreciate the pre-bidding system where my max bid stays until someone bids higher. One thing I found inconvenient was that after viewing a lot, I was taken back to lot #1 instead of where I left off. Despite this, I hope to use the site again in the future.

My experience with Taylor auctions was smooth. I bid on 4 auctions and got mixed up with the pick-up dates. However, Chad, the auctioneer, called me before closing to remind me of the missed pick-up and patiently waited for 1.5 hours until I arrived. Chad was really nice and helpful. I'll definitely consider doing business with them again.

I appreciate the "watch" function that allows me to save listings of interest without needing to sign up first. As a reseller, I find it useful to compare prices before placing a bid. Additionally, it's convenient to take part in auctions directly from the watch list, which helps me avoid distractions and irrelevant items.

Signing up and making an account to bid on stuff was pretty simple. Liked getting a heads-up when someone outbid me. Was a bit confused at first about the timer thing, but then I got it. It gives everyone a shot to bid more. It was kinda irritating, but fair enough, I guess. It's not like a quiet auction, it's online.

I had a grreat exprience as a seller. I had lot of jewelry, mainly cosstume jewelry along with a few gold rings to sell. The jewelry was well-photographed, well-grouped, and well-described by HiBid Virginia. The final bids were better than I expected. The staff was excellnt, I would recommend their services highly.

I like this company because of its platform, compared to other auction sites I use. I like that I can find auctions in my own state. Sometimes it's confusing when auctions are in other states, but I like seeing auctions from Indiana and some from my state auctioneers listing auctions in other states.

awesome! I've been a customer for a while now and I just love how they have multiple auctions happening at once. It's so convenient to be able to see how much time is left in each one, whether it's minutes or seconds. It really keeps me on my toes and makes the whole experience super exciting.

The app kept freezing and now I can't log in, so I had to use the website on my phone just before an auction ended. I really wish you could see just your watchlist in real time on the site. I missed some items I was bidding on because they got lost in the mess of many items ending all at once.

I am a big fan! I have bid on so many auctions with them and I have not been disappointed yet. One of the things I love most is that at the end of an auction, if someone places a bid, it resets to two minutes. This gives everyone a fair chance to bid and I really appreciate that.

Simple sign-up process; effortless bidding experience; intuitive website buttons facilitate tracking watched and won lots; prompt notification emails for outbidding updates; convenient sign-up for pickup or shipment; seamless automatic payment via pre-authorized credit card.

I personally am not a fan of the "May have won" thing at the end of an auction. I have 3 items I was really excited for that during a soft close auction I won by every look, that weren't on my invoice from Encore auctions and were therefore not won by me somewhow.

My first time bidding was okay, but it felt too quick for me to fully keep up with. I lost out on a few items I had my eye on, and somehow I ended up with some stuff I didn’t even realize I placed a bid for.

The bidding process was simple. The descriptions of the items were detailed and precise. Picking up the items I won was quick and easy, and they were so helpfull in assisting me to get my items to my car.

The auctioneer was always there for any basic queries...like...does the motorcycle come with a title...the event was well managed...my first online auction...and I managed to win 5 items

This company is really great! At first, I was a bit lost with online auctions, but now I'm getting it. I've won a few auctions and I'm really looking forward to getting my stuff!

The company's desktop site works gr8! But using it on mobile is a bit tricker. It's harder to switch between stuff and get back to where I wanna be.

The bidding process was simple and easy to understand. The auction company communicated well about picking up items won and were nice to work with.

This company needs improve. It's confusing to track wishlist stuff. It's too easy to go back main list. My husband bid on wrong stuff.

The bidding was straightforward and clear. The auction firm kept in touch well about item pickup and was a pleasure to deal with.

Bidding on many items was not as smooth as I hoped; having live updates or more current bidding info would have made it easier.