Overzicht beoordelingen

CulinaryDepotinc.com heeft een 3.6 - sterrenscore van 17 beoordelingen, wat wijst op een laag niveau van klanttevredenheid!

5 sterren
8 beoordelingen
4 sterren
1 beoordeling
3 sterren
4 beoordelingen
2 sterren
2 beoordelingen
1 sterren
2 beoordelingen
Beoordeling (1.0)

Over het bedrijf

As a prominent industry leader, Culinary Depot specializes in supplying restaurant equipment to a diverse range of customers, including hospitals, schools, hotels, and restaurants. With a strong track record in building, renovating, and servicing commercial kitchens, they have earned a reputation for excellence. Culinary Depot is committed to serving its customers' best interests, offering unparalleled knowledge, experience, and dedication. Whether it's for a new kitchen setup or ongoing maintenance, they diligently work to meet the diverse needs of businesses in the foodservice industry. Culinary Depot stands out as a reliable partner for those seeking high-quality restaurant equipment and services.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: CulinaryDepotinc.com was founded by Michael Lichter.
  • Foundation Date: The company was established in the year 1998.

Beoordelingen van klanten

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(5.0)
My experience with Culinary Depot was

My experience with Culinary Depot was quite positive from the beginning to the end. When searching online for a faucet, I couldn't find precisely what I was looking for initially. Upon reaching out to customer service, they promptly guided me to the desired product. A hiccup occurred during the ordering process as I unintentionally clicked the order button twice, resulting in the purchase of two faucets instead of one. Luckily, the customer service team intercepted the order in time and rectified the mistake before dispatch, sparing me the hassle of returning the surplus faucet. The faucet itself met my expectations perfectly. Following installation, it has proven to be exactly what I had envisioned, bringing satisfaction to our experience.

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(3.0)
I placed an order for three items on

I placed an order for three items on Tuesday, expecting a smooth process since all items were listed as in-stock. However, come Friday, my order still displayed as processing. Intrigued by the delay, I reached out for clarification, only to be informed that one item needed to be shipped from the factory to their warehouse, causing a setback in the shipping timeline. Unfortunately, the order information presentation on the website left much to be desired. On the positive side, the customer service was amiable and responded promptly to my inquiry.

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(3.0)
I placed an order for three items on

I placed an order for three items on Tuesday, expecting a smooth process since all items were displayed as in-stock. However, as of Friday, my order is still stuck in the processing stage. When I inquired about the delay, I was informed that one of the items needs to be shipped from the factory to their warehouse, causing a delay in overall shipping. The presentation of order information on the website leaves much to be desired. On the positive side, the customer service was pleasant and responsive when I reached out for clarification.

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(5.0)
My experience with Culinary Depot

My experience with Culinary Depot was really good from beginning to end. I looked for a faucet online but couldn't find exactly what I wanted. I called customer service and they quickly helped me find what I was looking for. I made a mistake when ordering and accidentally ordered two faucets instead of one. But customer service caught the error before shipping and fixed it for me, which saved me from having to return the extra faucet. The faucet is just what I wanted. We installed it and we're really pleased with it!

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(5.0)
My experience with Culinary Depot was great

My experience with Culinary Depot was great. I looked for a faucet online and when I couldn't find what I wanted, I called customer service who helped me find it. I made a mistake when ordering, accidentally ordering two faucets. I realized just before they were shipped. Customer service fixed it, so I didn't have to return the extra one. The faucet is just what I wanted. We installed it and we're happy with it!

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(2.0)
Rating: Really bad service.

Rating: Really bad service. The company was closed for more than a week during Easter. After that, it took about 5 or 6 days for my order to arrive. The product came from California. I’ve seen some of the worst service here. I handle purchasing and shipping daily. The only reason they got 2 stars instead of 1 is because their prices were fair and they sent the correct item.

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(1.0)
Ordered a meat processing knife on

Ordered a meat processing knife on Amazon Prime. Disappointed with the delayed and tardy delivery. The refund process was cumbersome, and now, after 9 days, the knife finally arrived. Now faced with the dilemma of deciding whether to keep and pay or go through the hassle of returning it. Unhappy with the overall experience, as it feels like rewarding dishonesty.

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(5.0)
We brought the peach, lemon chiffon

We brought the peach, lemon chiffon, and purple Camtray brand trays. They are the right size for my kids to gather jigsaw puzzles pieces and other small toy parts when they play. Also, they are useful for their messy projects, like shaping playdough and painting. These trays are strong, flat on the bottom, and easy to clean. A+!

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(4.0)
Asian Bistro is a decent spot, I had a good time there.

Asian Bistro is a decent spot, I had a good time there. The food was tasty, and I liked how the place looked inside. The service was okay, nothing outstanding. I went there a couple of times, and overall, it was a positive experience.

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(5.0)
Culinary Depot's team impressed us with their professionalism and expertise

Culinary Depot's team impressed us with their professionalism and expertise. Their excellent communication skills made the collaboration smooth, and we highly recommend them for any culinary needs.

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(1.0)
Several pieces of equipment never worked right.

Several pieces of equipment never worked right. I’ve been fighting with amex for eight months now. The company claims to arrange "service calls," but nothing gets fixed.

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(5.0)
The Sales team was really helpful and so patient

The Sales team was really helpful and so patient while assisting me in finding the items I wanted at the best rates available!! I would surely use them again later.

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(2.0)
The fridge we got was 1/4" off from the measurements

The fridge we got was 1/4" off from the measurements on the cut sheet, which made fitting it under the counter quite tricky. Plus, it took more than 6 weeks to arrive.

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(3.0)
They sent me the wrong product twice

They sent me the wrong product twice, and I had to pay to return it and wait a long time to buy something else. Despite that, the product has the best quality.

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(3.0)
The fridge we got was slightly smaller

The fridge we got was slightly smaller than expected, which matters when fitting it under a counter. It took over 6 weeks to arrive, longer than expected.

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(5.0)
The product is great

The product is great, and their customer service is wonderful. They shipped my order fast. I'll keep buying from them.

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(5.0)
The company got what I wanted

The company got what I wanted at a low price. Shipping was really fast and the item came in good shape.

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