Cotosen.com

Ordered a jacket off their website and received the wrong item, contacted customer service and was told I could keep the item and receive a £20 partial refund, the item I ordered cost £50. Told them I did not want to keep this item as the quality was rubbish and the jacket didn't even have pockets. They then told me I could ship the item back to them before they would offer the refund but I would have to cover the shipping costs and that they won't refund those costs. Absolute scam company, do not order anything off them.

Cotosen is great! Their stuff is good, prices are good, and service is good too. I love shopping there for new clothes.

I enjoy the look and the website was simple to go through and very clear on what to do. You all aren't that well-known so I hope I didn't get tricked or anything, that's the only problem I can see. The style is nice and I'm looking forward to the hoodie I bought!!! Thanks!

The prize was 6 USD and delivery was 16.98 USD. I paid as the tshirt looked good. It took more than 2 weeks to arrive in the UK and the product is such a bad quality! I contacted through paypal and they said if I wanted to return I had to pay return post to China, that would have been around 10 GBP, they said the offered those 10GBP in partial return if I kept the item but I had to close the ticket with paypal first, I said paypal doesn't recomend closing the ticket before geting the refund but they insisted a partial refund was not possible before the ticket was closed. As I didn't know better I closed the ticket as they asked and, guess what... they never refunded anything nor cared to answer anymore. This is a total SCAM. Beware!

After waiting for my order to arrive, I found the quality of the items to be very disappointing. The motorcycle trousers I received were nothing like what was shown in the advertisement. Instead, they resembled cheap, low-quality knock-offs. Additionally, it was misleading that the company implies being based in the US when they are actually located in China. Overall, I won't be ordering from this company again.

Consistently offers reasonable prices and satisfactory quality. The selection is commendable, and I've been a loyal customer for several years, placing over ten orders with numerous items. Shipping is swift, and I've never encountered any issues. The items consistently fit well, and the quality justifies the cost. Worth a try, you won't be let down ;)

While impressed with the styles and prices, my experience was marred by a missed chance to review my order and apply a 10% discount code after returning from PayPal. I intended to add items worth $15 more for free shipping, avoiding a $20 shipping fee. Unfortunately, the immediate purchase didn't allow this adjustment. Hoping for a smoother checkout process next time, as the missed discount and shipping cost were disappointing aspects of an otherwise promising shopping experience.

The website is user-friendly with a wide array of choices. Excited to receive my purchase and assess the quality. It was a smooth shopping experience, and so far so good!