BecexTech.com

I ordered a phone from this company's website but faced a series of issues. The package was returned to the seller because I wasn't informed about the delivery attempt by FedEx. Even though the package was left at Walgreens for pickup, I couldn't retrieve it because my nickname didn't match my ID. When I contacted the seller, they blamed me for not being present to sign, despite the lack of communication from FedEx. After the package was returned, the seller demanded additional fees totaling $200, which seemed unjustified considering I had already paid for shipping. Despite negative reviews reflecting similar experiences, the seller seemed indifferent and unprofessional, prioritizing money over customer satisfaction. Attempts to settle the matter through legal means were ignored. Overall, my experience with this company was disappointing and unprofessional.

Purchased a "New" Google Pixel phone, that arrived 3 weeks after ordering as it was sourced from a third party in China. From day 1 of use, the phone kept switching off randomly & after the 5th time I was unable to restart. I contacted Becextech & was asked to return the phone for a "technician to review". The phone was returned & I was advised there was no issue with the phone. Email after email to resolve the issue, I was accused of falsifying that the phone was faulty & I've been made to pay a ridiculous fee of $128 to have the faulty phone returned! Absolutely appalling company.

My first buy went smoothly, with the delivery being quite fast. The price was great, under $1,000, and the item is definitely real. I'm pleased with my experience, though I did see the price go up by 20%, which is an extra $200, making it $150 more than the store price. This could be a tech issue, so it's wise to check the site often for deals. I'll shop at Becextech again when I spot a good deal. Being patient and watchful can really benefit you here.

I was setting up my new phone when it unexpectedly shut down and wouldn’t power up again. After attempting various solutions, including different chargers, I contacted them. They were very supportive and assisted me in finding a fix—I’m returning the phone for a replacement. Thanks for helping me sort this out! I will surely consider using BecexTech again in the future since they handled a tricky situation well.

I received a malfunctioning phone from this company, and the replacement process has been painfully delayed for two months. Despite escalating the issue with Kogan and the TIO, there's been no resolution. Frustrated with the lackluster customer service, I'm considering resorting to social media to share my experience. This has been my worst service encounter, earning them zero stars and a 0/10 recommendation.

Rated zero stars. Ordered an S10+ on 19/12, but they claimed none were available. Offered an S10 for an extra $188 – a total rip-off. Requested a refund on 22/12, but the process dragged on. Even on 6/1/24, my order was canceled with no refund. Their website still flaunts S10+ phones, proving their incompetence. Get it together and stop misleading customers. I wanted an S10+, not excuses. A complete joke!

This service is alright. The price is fair, but there are issues. They forgot the screen protector for my phone, making me wait longer. It took 18 days for delivery, which seems too long, especially since it came from Hong Kong, not Australia as expected. Also, the phone I received had a different SIM structure than the original, which wasn't mentioned on their site.

I just wanted to share my recent experience with Becextech. I've bought a few things from them before, including this new camera. They always deliver on time, and the products are exactly what I want. Whenever I've had questions, they've been really quick to help out. So, big thumbs up to Becextech for always delivering as expected.

Received the so-called "new refurbished phone" and it's a disaster. Scratches all over, dead battery, and within 15 minutes, it turns into a hot mess with a flashing screen when the camera's on. Despite pleas for a refund or return, both the seller and Catch turned a blind eye. A nightmare purchase, utterly disappointed.

Just bought a new Olympus OM-5 at a great price. The camera arrived within a week of agreeing to send it. Customer Service was great. They replied to my question the next day. Would buy from again for sure!

I got a Nikon Z 35mm f1.8 S lens. Price is fair, like others. They give free shipping and many ways to pay. Came on time, packed nicely. Can track shipping. Customer service answers fast. I'll buy more soon.

I haven't got the case n screen protector I bought!!? I paid for fast postage, but it arrived much later. Thought the stock was in Oz, not HK, so delay happened. Now the item's charging, so hope it works.

I got the iPhone 13 PRO with a case, but the screen protector was missing. The iPhone itself had some small damages, even though it was supposed to be in great condition.