Overzicht beoordelingen

Ferebe.com heeft een 3.7 - sterrenscore van 31 beoordelingen, wat wijst op een laag niveau van klanttevredenheid!

5 sterren
17 beoordelingen
4 sterren
3 beoordelingen
3 sterren
2 beoordelingen
2 sterren
3 beoordelingen
1 sterren
6 beoordelingen
Beoordeling (1.0)

Over het bedrijf

Their Mission: This diligent team operates tirelessly to deliver unparalleled prices on everyday essentials worldwide. Attentive to customer feedback, they continually innovate to enhance customer experiences. In a challenging market, they guarantee the best prices, aiming to revolutionize the health and beauty products industry, ensuring consumers access more affordable deals on essential purchases.

Key Details:

  • Location: The company is headquartered in New Brunswick, New Jersey, United States.
  • Founders: Ferebe.com was founded by Joseph Farhi.
  • Foundation Date: The company was established in the year 2020.

Beoordelingen van klanten

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(1.0)
My experience with the company
door Kuan

My experience with the company was disappointing. I bought something as a gift and paid extra for quick delivery. However, the item arrived over a week late. When I contacted customer service about the delay, they weren't helpful. Customer service person K just told me to ask for a return label if I wasn't satisfied, without explaining the reason for the delay. When I did request the return label and explained the situation, K asked me about the reason again without reading my email. When I called the company for assistance, the person I needed was unavailable, leaving me stuck dealing with the unhelpful customer service person K. Overall, it was disrespectful and a waste of time.

(1.0)
My order experience was disappointing
door Bougie Baskets

My order experience was disappointing, as my package arrived with missing items and significant damage. Despite providing clear evidence of the damaged box, the representative seemed uninterested in investigating or resolving the issue. Instead, they questioned the validity of my claim and shared a blurry side view from the delivery person. This lack of customer support leaves me hesitant to make future orders with them.

(3.0)
I visited ferebe.com and found the
door John

I visited ferebe.com and found the experience to be decent. The website's design and colors were pleasing, making navigation easy. The high-quality pictures added to the positive impression. However, I encountered slow loading times and malfunctioning links, which hindered the overall experience. While it has potential, these issues need addressing before I would consider a return visit.

(2.0)
My recent experience with the
door Alanna

My recent experience with the company left me dissatisfied. The hair conditioner leaked, body wash bottles arrived dented, and the face moisturizer box was ripped. Despite reaching out via email about these issues, I received no response. While I acknowledge mishaps can occur, prioritizing customer concerns and providing a timely response should be fundamental.

(2.0)
My recent experience with the
door Alanna

My recent experience with the company was disappointing. The hair conditioner in my order leaked, the body wash bottles were dented, and the face moisturizer box was ripped. Despite reaching out via email about the issues, there was no response. While I acknowledge that mishaps occur, customer concerns should be promptly addressed to ensure their satisfaction.

(1.0)
I provided the accurate address, yet
door Richard Deane

I provided the accurate address, yet my order remained undelivered. When I contacted customer service, they questioned the address's correctness. After confirming, I requested a redelivery, but was informed that my items were out of stock. The resolution offered was a refund. This experience deviated from my previous trouble-free encounters with the company.

(1.0)
I reached out to the company
door Mike

I reached out to the company twice inquiring about their return policy via email, but unfortunately, my requests were completely ignored. The lack of response has left me uncertain about their return policy. It seems like a "buy it, own it" situation. Unless they proactively address this issue, I'm inclined to avoid further business with them.

(4.0)
This company has consistently delivered quick shipping.
door Donald Kay

This company has consistently delivered quick shipping. It used to offer both speedy delivery and the lowest prices, but with how all companies have increased their rates, they had to adjust their prices too. Even though you're not saving as much as you did a couple of years ago, it’s still a decent deal.

(1.0)
I ordered Dove soap
door freda

I ordered Dove soap, but my experience was disappointing. Despite being provided with a delivery date, I received an email two days later, stating the item was out of stock. A reputable company should maintain accurate inventory to avoid inconveniencing customers with undeliverable orders.

(2.0)
I'm disappointed with the delayed delivery
door Donna Davis

I'm disappointed with the delayed delivery of my order and the lack of a reliable tracking system. It's frustrating not being able to monitor the status of my package. The company should improve its logistics and enhance the tracking experience for customers like me.

(5.0)
My initial purchase from this site
door Bekka

My initial purchase from this site was a positive experience. The website was easy to use, and shopping was straightforward. Shipping was a tad expensive, but surprisingly quick. The products arrived well-packed and matched their descriptions perfectly!

(5.0)
Impressive affordability, swift delivery
door Happy

Impressive affordability, swift delivery, and a user-friendly site make this company stand out. The cost-effectiveness, coupled with efficient service and seamless navigation, contributes to a positive overall experience.

(5.0)
Decent value. Delivery fine.
door Janet

Decent value. Delivery fine. Packing decent effort. Even though cans were very dented, I got a small refund for a dented plastic bottle causing a leak in the package. Customer service responded quickly to my email.

(5.0)
The customer service care is amazin'
door Michelle

The customer service care is amazin'. My items had been damage during delivery and I called explain and it was taken care of the same day, no waitin', and a new items was shipped out. Thank you.

(5.0)
The cost was fair, and it came well-packed and fast.
door Merilee

The cost was fair, and it came well-packed and fast. My only issue is I can't open the Tide container. I'm 77 YEARS OLD. I'm unsure how I'll manage to open it to use the product.

(5.0)
I messaged their customer service about a tiny problem
door Geom

I messaged their customer service about a tiny problem. They really tried hard to make me happy. Their delivery is quick, stuff is good, and they're ethical. Ferobe is great!

(4.0)
I'm pleased with my buy.
door Anonymous

I'm pleased with my buy. The item was rare to find around here. Shipping was slower than I hoped, but I understand it wasn't they're mistake. I plan to shop at Ferebe again.

(1.0)
I made a purchase and learned afterward
door Betsy Stone

I made a purchase and learned afterward that the item I wanted was unavailable. The situation was disappointing, yet the swift credit card refund was appreciated.

(5.0)
I purchased toothbrushes for the food bank I manage at a fantastic price
door Michael Wolf

I purchased toothbrushes for the food bank I manage at a fantastic price. The affordability and quality were impressive, and I plan to buy more in the future.

(5.0)
Ferebe sells a pricey flat iron I was looking for.
door Melissa V

Ferebe sells a pricey flat iron I was looking for. It came on time and was exactly as listed. It's the real deal at less than half price! I'm very happy :)

(5.0)
Great prices and quick delivery!
door Anonymous

Great prices and quick delivery! Everything arrived in excellent condition. The service was smooth and I would definitely recommend them to others!

(5.0)
The item I needed was easily found on
door Sherry

The item I needed was easily found on the website and arrived at my address just a few days after I placed my order. I was quite pleased with this.

(5.0)
The items were just as described.
door Shanna Raasch

The items were just as described. Shipping was quick! Items were packed well for shipment. Best of all, prices on all items were great!

(4.0)
I got my order quickly and it came
door Victor L

I got my order quickly and it came when it was supposed to. The cost was fair and I plan to keep buying stuff from this seller.

(5.0)
Company got everything wrapped and packed well.
door Jennifer

Company got everything wrapped and packed well. Order came on time and price is great. Thank you and I'll shop again for sure.

(5.0)
We really like the Pears Glycerin Soaps.
door Todd

We really like the Pears Glycerin Soaps. Ordering was quick and simple. We're set for all of 2024 with gentle natural soap.

(5.0)
Excellent products and prices.
door Shirley Paguia

Excellent products and prices. Moreover, they respond promptly if you have a question. I check daily looking for something.

(5.0)
siple ordering proces.
door Anonymous

simple ordering proces. you can find all sorts of interesting items ! shipping arrives quickly. what’s there not to enjoy ?

(5.0)
I only heard 'bout Ferebe
door Pon

I only heard 'bout Ferebe when I was lookin' fer my stuff. It was 100% cheaper than Amazon 'n' I got my stuff on time.

(3.0)
They shipped something different
door Rajeshree Buch

They shipped something different than what I ordered, but they handled the resolution very fairly and expeditiously.

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