AelfricEden.com Beoordelingen - 175

Honestly, I think I got scammed

I ordered this thing and it took forever to arrive. When it finally got "delivered", it wasn't even to my address! The delivery address kept changing and at one point, some Canadian company called UniUni had it. I contacted Alefric Eden through multiple emails and they eventually offered to send me another package, but only if I paid for shipping. They sent me a link that looked like it was for donating to their brand. The link was titled "make up the difference" with different dollar amounts to choose from. I can't share the link here because of guidelines, but it felt really sketchy. Honestly, I think I got scammed.

Bought two adorable sweatshirts for

Bought two adorable sweatshirts for Christmas, but my excitement quickly turned into disappointment. Wore the gray Stellaris for a few hours, just doing errands, and when I got home, noticed a small hole in the shoulder. Didn’t catch it on anything – literally just walking around. Reached out to customer service, hoping they’d help. Instead, they offered me $15 to spend on their site or $10 for a seamstress. Seriously? For the price of these sweatshirts, I expected better. Super bummed because I was so excited to wear them. Their response felt like a joke. They need to step up their game and show some integrity.

I thought ordering two pairs

I thought ordering two pairs of jeans would be a breeze. They promised delivery in 5-10 days, but after two weeks, still no jeans. I reached out to customer service and found out they're out of stock. They offered store credit, but that doesn’t really help me now. I ordered them for my daughter’s birthday, thinking I'd planned ahead, but her birthday came and went without those jeans. It was really disappointing to find out after the fact that they weren’t coming. Now, I’m left looking for another gift and feeling let down by the whole experience. Definitely not planning to order from them again anytime soon.

Man, dealing with this company

Man, dealing with this company was just a nightmare. Ordered a Christmas gift, right? Thought it'd be easy. But nope, six weeks of pure frustration. Kept asking about the shipping status, and they kept giving me the runaround. First, they said a replacement was coming—twice, actually! Yet, nothing. Every time I reached out, they just passed me off, saying the warehouse would handle it. The tracking info they gave me? Completely useless. It's like they just didn't care. In the end, the present never arrived. Lesson learned: I'll never order from them again. Save yourself the hassle and avoid them if you can.

I ordered an item online

I ordered an item online, and after waiting for what felt like ages, I finally decided to check in. Turns out, the item was out of stock the whole time! They just kept me waiting without a word. I mean, was I supposed to just sit back and wait forever? It was pretty frustrating. When I reached out, they told me to choose something else instead. Honestly, I expected at least a discount or a refund option, but nope, nothing. It felt like they didn’t value my time or money. Not the best experience, and I’m definitely reconsidering if I'll shop there again. They really need to step up their communication game.

I decided to get a

I decided to get a Christmas present online back in late November. I thought I had plenty of time. Here we are, December 25, and still nothing. Reached out to customer service, hoping for some help, but they just told me to wait 45 days. My package is still showing as being in China. It’s been a frustrating experience, to say the least. I wanted everything to be ready for the holiday, and now I'm empty-handed. It's disappointing when you plan ahead and things still fall apart. This experience has taught me to be more cautious about where I shop online. Learn from my mistake and be careful.

You won't believe what happened

You won't believe what happened with my order. I placed it a while back, expecting smooth delivery, but it never showed up. They said they tried delivering twice, but that's just not true. Now, they're refusing to give me my money back. It's so frustrating. The customer service? Wow, just terrible. They weren't just unhelpful; it felt like they didn’t even care. It's like their job is to make things worse, not better. Charging someone for something they never got? That's just wrong. Seriously, if you're thinking about ordering from this place, maybe think again. It's not worth the hassle.

Got these sweatpants online and

Got these sweatpants online and they were way too big, like, circus big. I tried to return them and followed all the steps, even got a return address. Paid almost 80 bucks for these things, so imagine my shock when I saw they only processed a return for $15.99. Why would I waste money on shipping for such a tiny refund? Reached out multiple times, but now they're saying they're closed for training for a whole week. Feels like I'm getting the runaround, and honestly, it seems like they're not being straight with customers. Super frustrating experience, and it’s hard to trust them now.

I once ordered from Aelfric

I once ordered from Aelfric Eden and it was a mess. Sent a package back to the address they gave in Poland, but somehow UPS couldn't deliver it even though I double-checked everything. Tried reaching out to Aelfric Eden multiple times, hoping they'd sort it out. They said they would, but nothing changed. Now, the package is on its way back to me, leaving me without my refund and stuck with extra charges. Customer service was slow and seemed uninterested in fixing the issue. I'm beyond frustrated and definitely won't shop there again. Can't really recommend them to anyone, honestly.

Ordered a fleece and jeans,

Ordered a fleece and jeans, package came in like two weeks. The fleece? Not bad, kept that. But the jeans? Total disaster. They were supposed to be a regular fit, but I could’ve fit another person in there. Way too baggy and had this awful musty smell. Tried to return them, and it was a nightmare. Had to email four times because they kept pushing for a partial refund instead of taking them back. Finally got to the return process, but they sent me to this sketchy site where I had to upload photos and pay for shipping. Thought the brand was cool, but this felt pretty scammy to me.

I've been waiting forever for

I've been waiting forever for my three pairs of pants. It's been nearly a month and I’m still pant-less. They decided to switch carriers in the middle of delivery, and now my package is lost somewhere in the universe. No emails, no updates, just radio silence. I've had to drag myself to the post office, spend ages on hold with UPS, and chase down Alfric Eden for answers. Still, nothing. It’s frustrating, feeling like I’m doing the detective work for them. I just want my pants, is that too much to ask? Just hoping they sort this mess out soon because I'm running out of patience.

So frustrating

I had a frustrating experience with Aelfric Eden. I wanted to exchange a shirt I ordered, and that's when I hit a snag. They don't do straight exchanges, which is really inconvenient. If you want to return something, you're stuck paying for shipping, which adds up quickly. Their alternative? Keep the item and get a measly $8 back. Not really what I'd call a good deal. It feels like they make it tough to switch sizes or styles without extra cost. Honestly, it left me feeling a bit let down. I expected a smoother process, and now I'm not sure if I'll order from them again.

I was initially pretty happy

I was initially pretty happy with the customer service. They got back to me super fast, which was awesome. But then, things took a nosedive. They said my package was "out for delivery," but it didn't actually show up until four days later. That was a real bummer. Tracking was a nightmare; they have this special app that’s supposed to help but it’s just not reliable at all. The customer service team seemed eager to help, but it’s really up to you to figure out how to work the app. I felt kinda lost trying to navigate it. It turned out to be more hassle than it was worth.

Ordered something from this company,

Ordered something from this company, and they said they'd ship it through Piggyship. Supposedly, Piggyship came to my house, but they didn’t leave the package. They claim no one was home, but we have a door cam, and nobody showed up. Now, I can’t find my package, and I'm trying to get a refund. No response yet. Contacted the BBB, and it turns out Piggyship has terrible reviews and isn’t BBB accredited. They don’t use FedEx or UPS, which seems more reliable. Be careful ordering from this company. It’s easy to fake good reviews, even from their own employees.

I keep trying to get

I keep trying to get help from this company, but it’s like yelling into the void. I sent more details through Trustpilot, like they asked, and even shot over a bunch of emails since my first review. Still nothing. They’re probably going to pop up here saying they're sorry and will look into it right away, just like before. But let's be real, it’s just for show, trying to look good for new customers. I'm beyond frustrated and starting to feel like this is all a big joke. Seriously, save yourself the headache and steer clear of them. UK order #3455.

Wow, dealing with their customer

Wow, dealing with their customer support was a nightmare. It took forever for them to get back to me, and when they finally did, it felt like a robot was responding. They didn’t even try to understand my issue. All I got was a generic reply suggesting I buy another set of clothes at half price, but no real help on how to return the ones I already had. It was super frustrating and honestly, it felt like they didn’t care at all. If they can’t even bother to give clear instructions or personalized support, I don’t think I’ll be shopping there again.

Bought a sweater for my

Bought a sweater for my son's birthday and paid for expedited shipping, hoping it'd get here on time. Well, it showed up 11 days later through regular USPS mail. When I reached out to complain, the customer service just didn't care. They even argued it arrived within ten business days because they counted from the shipping date, not the order date. But if you count from when I ordered, it was definitely more than ten days. How is that expedited shipping? They clearly don't understand customer service. Definitely won't be shopping there again.

I ordered a sweatshirt and

I ordered a sweatshirt and it arrived with a stain. When I contacted the company for a replacement, they completely ignored me and refused to help out. It was super frustrating. To make things worse, I posted about it on Instagram to warn others, and they blocked me! Seriously, how shady is that? They’re definitely not trustworthy. Plus, I found out later that you can get similar designs way cheaper on Amazon. I’ve got pics and everything to back this up. Avoid this company if you don't wanna deal with scams and poor customer service.

Avoid this company

I ordered a Christmas gift, and it never showed up. It’s been over two months now, and I'm still getting the runaround about a refund. The customer service is terrible. They keep lying and ignoring my previous emails. It’s like they have no intention of giving my money back. Every time I contact them, I get a different story. It’s so frustrating and disappointing. I just wanted a simple refund, but instead, I’m stuck in this endless loop of excuses. Seriously, avoid this company if you actually want to receive what you paid for.

I had a nightmare dealing

I had a nightmare dealing with this company. When I wanted to return some clothes, they threw six different options at me, clearly trying to make it hard. And get this, you have to pay out of pocket to send stuff back. I ended up paying nearly $40 just for shipping and still haven't seen my refund. Some of the clothes were such bad quality, like they got them from Ali Express or something. It's been nearly three months and I'm still fighting to get my money back. Avoid buying from them, it's just not worth the hassle.

I decided to buy a

I decided to buy a sweatshirt from this store, but it turned out to be a huge mistake. The return process is a nightmare. They give you these long, confusing instructions that make no sense. I sent my sweatshirt back, but they won't refund my money. Can you believe they can't find the original order? All the info was right there! It's so frustrating. I followed all their steps, but now I'm out of pocket with no sweatshirt. It's just ridiculous and really disappointing. Definitely won't be shopping with them again.

Ordered a hoodie for my

Ordered a hoodie for my daughter for Christmas, but it turned out too big. Reached out to the company for two weeks, asking how to exchange it. No response, so I bought another one in the correct size because my daughter needed it. Finally got the return address after what felt like forever. Sent it back, and now it’s been three weeks with no update. Sent multiple emails, and all I get is "we will let you know." Frustrated beyond words with Aelfric Eden’s customer service. They seriously need to get it together.

I had a really bad

I had a really bad experience with this company. I tried to return an item, but they make it super hard to get your money back. You have to send the stuff all the way to Poland, which costs a lot, and they don't even confirm they got it. I'm still waiting for my refund, and it's been ages. They're not helpful at all, and it feels like they're just trying to avoid giving me my money back. I'm now out over £10 because of the shipping costs and still no refund in sight. Honestly, it's best to avoid them completely.

Been waiting since December for

Been waiting since December for my order, but it never showed up. They took my money and refused to give a refund. Even tried placing a duplicate order, but guess what? That one never came either. Customer service is impossible to deal with, and they still won't issue a refund. It's been so frustrating and disappointing. Seriously, avoid this company at all costs. Their service is terrible, and they just don't care about their customers. Don't waste your time or money here.

I bought a jacket from

I bought a jacket from Aelfric Eden for my daughter, but she didn't like it. It was completely unworn with all the tags intact. When I tried to return it, they only offered me 40% of what I paid! That's just not fair. I feel like they're taking advantage of customers with such a bad return policy. My daughter actually loves their styles, but I can't justify shopping there again with these kinds of practices. It's really disappointing and frustrating.